Job summary
We are seeking an experienced and dynamic Neighbourhood Service Manager to lead our Guildford Adult Community Mental Health service team. This role offers an exciting opportunity to drive the delivery of high-quality, integrated care across local communities, working in close partnership with primary care, social care and voluntary sector organisations.

As the service manager, you will be responsible for the operational management and performance of a multidisciplinary team, ensuring services are safe, effective and responsive to the diverse needs of adults. You will champion a culture of collaboration, recovery and inclusion, enabling teams to deliver person-centred care while promoting staff wellbeing and development.

You will play a vital role in shaping and developing the integrated neighbourhood model, contributing to strategic planning, service improvement and quality assurance.

If you are invited for the interview, as part of the interview process there are psychometric assessments to be completed before the interview (remotely). On the day, you will complete an in-tray exercise before the interview.

Feel free to contact Jemma Richardson, General Manager SW Neighbourhood for any questions or arrange a visit .

Main duties of the job
Operational Leadership:

• Support the General Manager in leading the integrated community mental health team to ensure high-quality service delivery for all adults 18+.
• Develop, review, and maintain systems to ensure the service aligns with national standards, CQC guidelines, local Trust policies and service plans.
• Collaborate with other teams and work across organisational boundaries to ensure effective service alignment. Responsible for developing and implementing strategies that promote an environment of involvement and recovery.

Team Management, Leadership and Development:

• Have overall continuous management of the service, responsible for the coordination of roles, responsibilities and resources within the service.
• Manage, support, and develop a team of mental health professionals, including managing VCSE staff in collaboration with VCSE leads.
• Establish structures for staff to receive management and clinical/professional supervision.
• Foster a collaborative, supportive work environment that encourages teamwork, professional growth, and service excellence.
• Ensure that all staff members adhere to policies and practices that ensure high quality care and service delivery.

About us
Surrey and Borders Partnership NHS Foundation Trust is the leading provider of health and social care services for people of all ages with mental ill-health and learning disabilities in Surrey and North East Hampshire. We also provide social care services for people with a learning disability in Croydon and ASD and ADHD assessment services in Hampshire.

We actively seek to engage people who use our services and our communities in improving the mental wellbeing of the local population. We work closely with other NHS and voluntary sector organisations who provide services and support people who use services and carers.

Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast.

Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach.

For international travel, both Gatwick and Heathrow airports are nearby.

Please note that we reserve the right to close posts as soon as sufficient applications are received.

Regrettably, due to UK Home Office requirements we cannot offer sponsorship for all our job roles. If you apply for a role that we cannot offer sponsorship for, unfortunately, your application form will be rejected from the process.

We look forward to receiving your application!

Job responsibilities
Please check the job description & person specification document for more information on the requirements for this job.

Person Specification
Qualifications
Essential

• Leadership/Management qualification or relevant training and experience
• Professional qualification at Diploma/Degree level i.e. RMN, HCPC, SWE
• Professional Registration NMC, HCPC, SWE

Experience
Essential

• Significant relevant experience working at management level in a health or social care provider service
• Extensive experience working in adult mental health services
• Experience of working closely with people with lived experience and Carer representative to co-design improvements to service delivery

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

We are an equal opportunities employer.