Job summary
The Shift Lead for Community ENT will be responsible for the day-to-day operational management of ENT clinics, ensuring the delivery of a safe, effective, and high-quality service. The post holder will independently manage nurse-led ear care clinics, providing assessment, treatment, and microsuction procedures within their scope of practice.

Working closely with Consultants, multidisciplinary team members, and Care Support Workers, the post holder will provide clinical leadership, support service development, and ensure clinics run efficiently to meet patient needs. They will play a key role in maintaining high standards of patient care, coordinating clinic activities, and supporting the development of junior staff and support workers.

Key Responsibilities

• Lead and coordinate the day-to-day running of Community ENT clinics.
• Undertake independent nurse-led ear care and microsuction clinics.
• Provide clinical leadership and support to Care Support Workers.
• Work collaboratively with Consultants and the wider multidisciplinary team.
• Ensure a high standard of patient care, safety, and experience.
• Support service improvement initiatives and the delivery of performance targets.
• Maintain accurate clinical records and comply with professional and organisational standards.

Working pattern: 24 hours per week (Wednesday - Friday)

Main duties of the job
The post holder is responsible for the management of the nursing unit/department during the shift, including the organisation of the nursing unit/department activities and the management of staff and resources. The post holder will support the Lead Nurse and Matron in developing and monitoring services and the quality of care experienced by patients.

About us
At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.

As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.

As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve.

Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning and OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.

Job responsibilities
Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.

Essential qualifications and experience

• First level registration
• Educated to diploma level or demonstrate experience of operating at this level
• Evidence of professional development and regular study since qualification
• Evidence of completion of an accredited Ear Care course
• Experience of regularly managing a team of staff and other resources during shifts, within the outpatient setting
• Extensive experience in ENT setting
• Experience of close liaison with members of multidisciplinary team
• Skilled practitioner who can act as a role model
• Leadership skills - understanding of theory and practice
• Ability to work within a team and develop others

Desirable

• Educated to first degree level or evidence of study at degree level
• Computer literate

Closing date: 28 October 2026

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.

UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website.

Employer contact: Lead Nurse Kerry Randle, kerryrandle@nhs.net, 01384323741

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