Job summary
This is an exciting opportunity for a new Phlebotomist to join our experienced and hard working team 6-8 hrs pw over 1 or 2 days pw. The practice offers excellent services to patients and is highly regarded in the area with consistently high levels of patient feedback.

This role will provide delegated duties as part of our primary healthcare team to increase and make ease of access for patients to phlebotomy services on site and saving a trip to the hospital.

The post holder will work under the direct supervision of the Clinical Manager/Senior Nurse, other ANPs and nurses as required.

Main duties of the job

• To take bloods as directed and requested and in accordance with practice policies
• To ensure that all contacts with patients are recorded contemporaneously in the patient medical record
• To attend meetings and provide input as appropriate
• To respond appropriately and in a timely manner to all internal and external communications

About us
The Old Court House Surgery is a well-established practice with nearly 13,500 patients located in the heart of Sutton and is part of the Central Sutton Primary Care Network.

Our site is a large, modern working environment and is home to a workforce of 40+ including PCN/ARRS roles.

We are a 5 partner PMS and training practice using the EMIS web clinical system with a strong team of highly skilled and experienced healthcare professionals incl salaried GPs, ANPs, Nurses, Nurse Associates, HCAs and Phlebotomists working alongside our excellent team of admin and reception staff.

Details
Date posted: 16 October 2026
Pay scheme: Other
Salary: Depending on experience
Contract: Permanent
Working pattern: Part-time
Reference number: A1780-26-0004
Closing date: 30 October 2026

Job responsibilities
Clinical

• To take bloods as directed and requested and in accordance with practice policies

Administrative

• Ensure all contacts with patients are recorded contemporaneously in the patient medical record.
• Attend relevant meetings and provide input where appropriate

Communication

• Ensure that accurate, contemporaneous and complete notes of all consultations are made on the practice IT system (currently EMIS web)
• Establish and maintain effective working relationships with all members of the clinical and non-clinical team.
• Communicate effectively with patients and their relatives through verbal and non-verbal means.
• Assess the patients ability to provide informed consent in keeping with the Mental Capacity Act (2005) and the Deprivation of Liberty safeguards
• Read and reply to internal and external emails on a regular basis as a means to communicate with other staff members.

Supervision and Team Work

• Assist with the placements of medical and nursing students when required.
• Actively participate in team/clinical/practice meetings

Personal and Professional Development

• Take responsibility for own professional development, learning and performance.
• Undertake all mandatory and statutory training as required by the post.
• Undertake any necessary training and development identified through the appraisal process.
• Attend clinical supervision meetings as appropriate
• Maintain a record of own personal and professional development.
• Ensure all training and education is up to date as required to maintain competence within role.
• Understand limitations of the role and own sphere of competence.
• Demonstrate awareness of the legal frameworks applicable to the role.

This list is not exhaustive and specific tasks may vary always allowing the individual to work within their own competence and required remit of their role.

Confidentiality
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health and Safety
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health and Safety Policy, to include:

• Using personal security systems within the workplace according to Practice guidelines
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
• Making effective use of training to update knowledge and skills
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
• Reporting potential risks identified

Equality and Diversity
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal Professional Development
The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

• Mandatory e-learning relevant to the role
• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality
The post-holder will strive to maintain quality within the Practice, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources

Contribution to the Implementation of Services
The post-holder will:

• Apply Practice policies, standards and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work
• Participate in audit where appropriate

Please ensure you refer to the full copy of the JD and person spec available from the practice

Person Specification
Knowledge (Essential)

• Knowledge of IT systems and effective data recording
• Knowledge of child and adult safeguarding issues
• Knowledge of health and safety requirements incl infection prevention control

General (Essential)

• Ability to work flexibly regards hours and duties
• Neat and tidy appearance and organisation of working area
• Commitment to equal opportunities

Experience (Essential)

• Experience of working in a front facing role
• Experience of working as an autonomous practitioner
• Experience of working within a multidisciplinary team

Experience (Desirable)

• Experience of working in primary care setting

Other Skills and Abilities (Essential)

• Accurate keyboard skills and willingness to develop knowledge and use of IT
• Flexible to meet the needs of the service
• Enthusiastic and keen to learn
• Ability to prioritise workload
• Excellent team player
• Reliable and trustworthy
• Effective time management skills
• Effective communication skills
• Ability to work under pressure

Other Skills and Abilities (Desirable)

• Ability to use the EMIS clinical database

Qualifications (Essential)

• Certificate of suitable phlebotomist training or equivalent experience which can be evidenced
• GCSE grade C or equivalent in English and maths
• Up to date statutory and mandatory training

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details
Employer name: The Old Court House Surgery
Address: Throwley Way, Sutton, Surrey, SM1 4AF, United Kingdom
Employer's website: https://www.ochsurgery.co.uk/

For questions about the job, contact:
Practice Manager, Sarah Kavanagh
sarah.kavanagh3@nhs.net
02086435139

Please ensure you refer to the full copy of the JD and person spec available from the practice. The Old Court House Surgery's privacy notice is available on request.