Job summary
The Band 6 MSK Physiotherapy Case Manager will act as a clinical coordinator for NHS staff accessing the pilot service, providing expert assessment, treatment, case management and pathway navigation to facilitate return to work for NHS staff either off work, or struggling to perform their fully assigned job role, due to MSK pain. The post holder will work collaboratively with occupational health services, line managers, HR teams, MSK providers and system partners to support staff wellbeing, reduce the impact of MSK conditions on work, minimise sickness absence and facilitate safe and sustainable return to work.

A key aspect of the role will be supporting the implementation, monitoring and evaluation of the pilot programme, collecting outcome measures and identifying opportunities for future service development across the ICS.

Interview Date - 30/09/2026.

Main duties of the job

• Independently manage a caseload of NHS staff patients who are either off work or struggling to perform their fully assigned job role due to MSK pain with musculoskeletal conditions
• Perform advanced assessments, clinical reasoning, diagnosis, treatment and return to work planning.
• Identify red flags, psychosocial factors, and clinical and non-clinical obstacles to recovery.
• Provide evidence based written reports to managers/HR, relating to return-to-work guidance
• Escalating cases to HR where you identify the MSK condition is not the main obstacle preventing return to work
• Support return-to-work and rehabilitation planning using a biopsychosocial approach
• Promote the value of work in relation to health and encouraging a proactive approach when advising on the management of health in the workplace.
• Maintain accurate clinical documentation and outcome measures.
• Contribute to audits, quality improvement, and service development initiatives.
• Work flexibly across the Trust sites as required to deliver services, either conducting face to face or telephone/remote consultations. This may involve travelling and working on different sites across the Trust during the working week.
• Understand HR policy relating to return to work for employees absent due to MSK conditions

About us
The Royal Orthopaedic Hospital NHS Foundation Trust is one of the largest specialist orthopaedic units in Europe. We offer planned orthopaedic surgery to people locally, nationally and internationally.

Our Trust is a very special hospital; big enough to deliver world class services and small enough to offer exceptional patient and staff experience. We offer a working experience unique in the West Midlands and we're always on the lookout for passionate people to join our award-winning team.

The ROH is an equal opportunities employer. We employ people of difference and are committed to growing an inclusive culture, where difference is celebrated, and people feel able to bring their whole and authentic self to work.

We are a Disability Confident Leader and offer a range of inclusive, family friendly and flexible working arrangements and policies, to support our people in the workplace. Flexible working requests will be considered.

The Trust is committed to the Disability Confident Interview Scheme and will offer an interview to disabled applicants who meet the minimum criteria for a vacancy and consider them on their abilities.

If you have a disability and need any support with your application or require any reasonable adjustments to be implemented please do get in touch with the Recruiting Manager for this position so that the team can support you.

Details
Date posted 27 August 2026
Pay scheme Agenda for change
Band Band 6
Salary £39,959 to £48,117 a year
per annum
Contract Fixed term
Duration 12 months
Working pattern Full-time
Reference number 303-8091011-A
Job locations The Royal Orthopaedic Hospital
Bristol Road South
Birmingham
B31 2AP
United Kingdom

Job description
Job responsibilities
For more information about duties and responsibilities please see attached Job Description and person specification.

Person Specification
Qualifications
Essential

• BSc Degree in Physiotherapy
• HCPC registration

Desirable

• Post graduate occupational health qualification

Knowledge
Essential

• Demonstrate understanding of the link between health and work, the health and non-health factors that can impact on workplace absence and current clinical guidelines in MSK occupational health

Experience
Essential

• Previous MSK experience
• Experience of working in a multidisciplinary team
• Case Conferences / Multi-Disciplinary Team discussions

Desirable

• Experience of working in an occupational clinical role supporting people to return to work

Skills
Essential

• Ability to work under pressure
• Good written and verbal communication skills
• Time Management

Desirable

• Report writing

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details
Employer name The Royal Orthopaedic Hospital NHS Foundation Trust
Address The Royal Orthopaedic Hospital
Bristol Road South
Birmingham
B31 2AP
United Kingdom
Employer's website https://www.roh.nhs.uk/ (Opens in a new tab)

Employer contact details
For questions about the job, contact:
Clinical Lead MSK transformation
Dave Rogers
david.rogers4@nhs.net

The Royal Orthopaedic Hospital NHS Foundation Trust is an equal opportunities employer.