Job summary
We have an opportunity to come and work for the Rapid Response Team, covering the whole of Torbay and South Devon, assisting people to remain in their own homes.

We are looking for motivated member of staff to work as part of a friendly, hardworking & committed team, working across 7 days to provide short term care and support to people in the community. We focus on supporting and enabling patients to live independently at home and on maximising independence, following a period of acute ill health or hospitalisation.

If you can demonstrate your flexibility, community experience and like to be able to work autonomously, providing interventions for patients within their own homes then this could be the opening for you.

Main duties of the job
Duties involved will include:

• provision of personal care, clinical duties where delegated, monitoring the patient's condition
• To enable and / or assist individuals to remain in the community, to be supported and maintained safely in their own homes and thereby enhance the quality of life.
• To carry out the personal tasks which are not the responsibility of a nurse but would normal expect to be undertaken by a member of the service user's family.
• Collaboration with other support workers and professionals to provide care for the service user
• To provide good quality domiciliary support to the service user in their own home, promoting independence.
• Assess the risk and needs of service user's in accordance with the care plan.
• The role is very varied as such you will need to liaise with other professionals to ensure the patients are supported in the most appropriate way and provide suggestions to improve support ongoing

About us
Why work with us - Our service provides rapid short term intervention up to a maximum of 7 days with the aim of preventing admission to hospital or to residential / nursing home. The services are provided by Support Workers who visit during the day from 8:00 am till 22:00 pm operating on a 7 day rota system, including evenings, weekends and Bank Holidays.

Our people are caring, committed, inclusive and focussed on quality. We focus on solutions and people's strengths. We encourage outside the box thinking and embrace innovation and change wherever it can drive improvement. Therefore, your package with us includes a lot more than just your pay.

Salary is not the only financial benefit including:

• NHS Pension Scheme (one of the most generous and comprehensive in the UK).
• Childcare at our day nursery
• Generous Holiday Entitlement, starting at 27 days a year (for full time workers) plus bank/public holiday
• Career development and training opportunities
• National discount services such as the Blue Light Card and Health Service Discounts.
• Employee Support - Staff have access to a 24-hour helpline

If you share our values and vision and are passionate about working with people on what matters to them, you could be a real asset to Team Torbay and South Devon. We would love to hear from you!

Please note: Priority will be given to applicants with recognised 'Priority' or 'At Risk' status, including NHS staff identified across Devon.

Job responsibilities

• Assist and promote independent social and living skills including the provision of a range of tasks, for example: involving assistance with mobility, personal care, bathing, dressing/undressing; continence, nutrition, hydration and prompting, monitoring and administration of medication where required, in line with local policies
• Therapeutic moving & handling skills often with the need for prolonged physical effort. Will include frequent use of wide range of moving & handling equipment
• To undertake specific clinical tasks as delegated once undertaken relevant training and deemed competent. These will include baseline observations and investigations, simple wound care and like for like dressings management. To be able to recognise deteriorating physical health, use clinical/physiological observations to assist in assessment and escalate using early warning score and SBAR as required
• To ensure that patients, relatives, carers and professionals are kept fully informed of progress following intervention. Due to the diverse and complex nature of the caseload, this requires the ability to communicate complex information to meet a range of levels in understanding, and to overcome such barriers as, e.g. hearing loss, cognitive impairment, dysphasia, pain, fear, social and cultural differences
• To contribute towards ensuring a safe working environment for self and others and report on situation of potential risk, working with local policies and procedure

Full vacancy details can be found on the attached Job Description/Person Specification.

Ability to travel efficiently around the South Devon area is important in order to carry out your duties (e.g. Full driving licence and vehicle).

Please refer to your suitability to the post in your supporting information from the role requirements or person specification.

Person Specification
Qualifications and training
Essential

• Experience of personal care and/or clinical procedures, to NVQ2 level qualification OR equivalent knowledge
• Basic IT Skills - Microsoft Word, Outlook, Excel

Desirable

• NVQ3 or QCF or Diploma Level 3 in Health & Social Care
• Basic Food Hygiene Certificate

Knowledge and experience
Essential

• Experience of working in a caring environment
• Able to demonstrate an understanding of the rights of the Service User
• Able to demonstrate a commitment to working with older adults
• Able to demonstrate an understanding of health and safety and safeguarding issues

Desirable

• Ability to assist service users in the activities of daily living whilst promoting independence
• Ability to carry out safe practice when moving and handling users and equipment
• Understanding of relevant health and safety legislation for moving and handling.
• Experience of working in community setting and lone working
• Experience of working with people at end of life
• Previous experience of working in a multidisciplinary team
• Experience of updating service users' plans
• Experience of working within and applying safeguarding adults' procedures
• Experience of working with a rehabilitation ethos
• Knowledge/understanding of equipment used to promote independence

Other
Essential

• Have full UK driving licence and access to a vehicle
• Ability to work flexibly including unsocial hours and shift patterns including weekends and Bank Holidays
• Be flexible, adaptable and reliable
• Understand the need for confidentiality
• Demonstrate desire to 'make a difference ' to help people regain their independence

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer contact details
For questions about the job, contact:
Service Manager, Sue Dearden, sue.dearden@nhs.net, 07867142028

Closing date: 13 November 2026

Pay scheme: Agenda for change
Band: Band 3
Salary: £25,760 to £27,476 a year per annum pro rata
Contract: Permanent
Working pattern: Part-time
Reference number: 388-8170687-FC&I-A

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