Care Coordinator – Extra Care
Salary: £29520
Department: Operations
Location: Stratford - Upon - Avon, Southam & Wellesbourne
Employment type: Permanent & Full-time
Hours Per Week: 40

We're looking for an organised, proactive and compassionate Care Coordinator to join our growing Extra Care team at Tithe Lodge, Ettington lodge and Briar croft. As the role is based between 3 locations, it does require you to be able to drive & have your own vehicle.

If you're someone who thrives in a fast-paced environment, enjoys solving problems, loves building relationships and wants to make a real difference every day, we'd love to hear from you.

About the Role
As our Care Coordinator, you'll be at the heart of our service, ensuring every client receives safe, reliable and person-centred care.

You'll play a key role in ensuring continuity of care, supporting service growth and helping our team deliver the outstanding experience our clients deserve.

The successful candidate will work across both of our sites, based in Stratford and Southam, offering a varied role across two locations.

What You'll Be Doing

• Coordinating client care schedules using our Nourish care management system.
• Ensuring continuity of care by matching Caregivers with clients.
• Managing daily rotas, annual leave, sickness cover and schedule changes.
• Supporting new client starts, Caregiver introductions and shadow shifts.
• Building positive relationships with clients, families and Caregivers.
• Working closely with Orbit Housing, local NHS teams, Social Workers and other healthcare professionals.
• Maintaining accurate records and ensuring compliance with CQC standards.
• Supporting recruitment, onboarding and training coordination.
• Contributing to business growth, quality improvement and service development.

What We're Looking For
You'll be someone who:

• Has experience in care coordination, scheduling or care management.
• Is highly organised with excellent attention to detail.
• Can remain calm and make good decisions under pressure.
• Enjoys communicating with people from all backgrounds.
• Is confident using IT systems and Microsoft Office.
• Has a genuine passion for delivering exceptional customer service.
• Shares our values of compassion, respect and professionalism.
• Experience within domiciliary care, Extra Care or another health and social care setting would be advantageous.

Why Join Unique Senior Care?
At Unique Senior Care, we believe our colleagues are our greatest asset. When you join us, you'll become part of a supportive, ambitious team that genuinely cares about making a difference.

We offer:

• Competitive salary.
• Ongoing training and career development.
• Supportive leadership team.
• A friendly and collaborative working environment.
• The opportunity to make a meaningful difference to people's lives every single day.

Ready to Make a Difference?
If you're looking for a rewarding role where your organisation, communication and coordination skills can positively impact the lives of clients and Caregivers alike, we'd love to hear from you.

Apply today and become part of the Unique Senior Care family.

The post you are applying for is exempt from the provision of Section 4(2) of the Rehabilitation of Offenders Act 1974 (Exceptions) (Amendment) Orders 1975 and 2001 and therefore all convictions, cautions and bind-overs, including those regarded as 'spent', must be declared. If successful in being appointed this position, we will carry out a Disclosure and Barring Service (DBS) Enhanced criminal record check.

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Unique Senior Care is proud to promote equal employment opportunities to all applicants and employees regardless of their race, religion/belief, sex, sexual orientation, marital status, pregnancy, maternity, national origin, ethnic background, disability, or age.