University Hospitals Coventry and Warwickshire NHS Trust
Point of Care Testing Supervisor

The closing date is 19 November 2026

Job summary
Are you passionate about healthcare and looking for an exciting opportunity to make a difference? We have a fantastic position available for a Biomedical Assistant / Associate Practitioner within our Point of Care Testing (POCT) team, part of the Coventry and Warwickshire Pathology Services network.

About the Role: This full-time role offers the chance to work in a dynamic environment, with potential weekend and Bank Holiday shifts to meet the needs of our service. Our network spans across University Hospital of Coventry and Warwickshire, George Eliot Hospital, South Warwick Foundation Trust, and several smaller external locations. The successful candidate will have the opportunity to work across these sites, gaining diverse experience and contributing to high-quality patient care.

Please note that this post is not eligible for sponsorship.

Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

Successful applicants will be required to provide an immunisation and vaccination report, from either their current UK occupational health provider or their UK GP.

Main duties of the job
What We're Looking For: We are seeking an enthusiastic and highly motivated individual with excellent communication skills, a keen eye for detail, and the ability to thrive under pressure. If you are computer literate and have some medical background knowledge, that's a plus! However, don't worry if you don't - we provide comprehensive training on laboratory software and techniques.

• Collaborate with the POCT manager to support the daily management of the POCT service across the CWPS network.
• Ensure the quality of service while enhancing patient and user experience.
• Work towards meeting all prescribed national standards for the service, including key performance indicators (KPIs).
• Provide technical support to the Point of Care Section and Biomedical Scientists within the department.

About us
University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

Details
Date posted: 12 November 2026
Pay scheme: Agenda for change
Band: Band 4
Salary: £28,392 to £31,157 a year pro rata
Contract: Permanent
Working pattern: Part-time
Reference number: 218-HSS-B4-8431831
Job locations: University Hospitals Coventry and Warwickshire, Clifford Bridge Road, Coventry, CV2 2DX, United Kingdom

Job responsibilities

• Responsible for the day-to-day organisation of the POCT service. To prioritise and plan own workload, communicate with the team and direct lower grades of staff as required.
• To be responsible for the quality management of their service; reporting, investigating and actioning all non-conformities, clinical adverse events and service user complaints. To inform line managers of these issues as they arise.
• Communicate directly with colleagues and other external contacts, and act as the second point of contact for challenging phone calls and face-to-face enquiries where more demanding enquiries are made. Calls/face-to-face enquiries to be dealt with in a professional manner and may require tact and persuasive skills.
• To work as a team with the other network supervisors and participate in network POCT meetings to share best practice and deliver a standardised network wide POCT service.
• Maintain and troubleshoot a range of POCT equipment in several different areas of the Trust and external sites.
• Assist the POCT manager in implementing an External Quality Assurance (EQA) scheme for POCT devices. This will include preparation and distribution of EQA material for analysis, inputting and collation of EQA data through web-based software.
• Manage POCT data management systems and associated data bases.
• Issuing and troubleshooting operator barcodes.
• Responsible for ensuring that stocks of consumables are adequate for the provision of the POCT service.
• Responsible for ensuring all staff work within Standard Operating Procedures (SOP) and policies and participates in the review and update of these SOPs where necessary.
• Update Quality Management Systems and clinical incident reporting systems and carry out audits as required.
• Responsible for all maintenance and that record keeping is up to date, ensuring all equipment is kept in a clean and tidy condition, precautions are taken to ensure safe operation, including reporting of faults and servicing.

Why Join Us?

• Team Environment: Work as part of a supportive and dedicated team.
• Professional Growth: Gain valuable experience across multiple sites and develop your skills with full training provided.
• Impactful Work: Play a crucial role in improving patient care and service quality.

For further details of the role please see the attached job description.

Person Specification
Qualifications
Essential:

• Relevant NVQ 3 or equivalent experience.
• Education to GCSE standard or above in English and Maths.

Desirable:

• Working towards Level 4 Diploma in Healthcare Science

Experience
Essential:

• Extensive experience within the NHS or within a laboratory environment, and experience in supervisory capacity.
• Experience of dealing with external suppliers and our service users.
• Managing workload of a team.

Desirable:

• Experience of using medical devices and/or laboratory equipment.
• Experience of POCT.
• Use of POCT middleware systems.

Knowledge
Essential:

• Basic understanding of quality assurance.
• An awareness of risk management.
• Understanding of Pathology.

Desirable:

• Knowledge of NHS systems.
• Understands laboratory Health & Safety regulations.
• Knowledge & understanding of POCT devices.

Skills
Essential:

• Patient focused. Ability to work cooperatively within a team.
• Good communication and interpersonal skills.
• Proven record of planning, organisation and administration skills.
• Ability to persuade and negotiate with others.
• Good numerical and analytical skills.
• Ability to use Microsoft software packages including Word, Excel, e-mail and the internet and database applications.
• Ability to supervise a team.

Commitment to Trust Values and Behaviours
Essential:

• Evidence of demonstrating the Trust Values (Compassion, Openness, Pride, Partnership, Improve, Learn and Respect) and the associated Values in Action behaviours in the workplace.
• For posts with managerial responsibility only: Evidence of promoting equality, diversity and inclusion, and ensuring fair and equitable practices throughout your work experience.
• Evidence of promoting a culture which helps individuals live behaviours aligned to our Trust Values (Compassion, Openness, Pride, Partnership, Improve, Learn and Respect).

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details
Employer name: University Hospitals Coventry and Warwickshire NHS Trust
Address: University Hospitals Coventry and Warwickshire, Clifford Bridge Road, Coventry, CV2 2DX, United Kingdom
Employer's website: Apply via the company portal

Employer contact details
For questions about the job, contact: Point of Care Network Manager, Jackie Fairchild, jackie.fairchild@uhcw.nhs.uk

Privacy notice: University Hospitals Coventry and Warwickshire NHS Trust's privacy notice (opens in a new tab).