University Hospitals Coventry and Warwickshire NHS Trust
Senior Healthcare Support Worker

The closing date is 18 November 2026

Job summary
Ward 41 is looking for experienced healthcare support worker to take on the role of a Senior Healthcare support worker to support a newly developed service and expanding workforce.

Ward 41 is a 36 bedded unit which has 12 Hyper-Acute Stroke beds and 24 Acute Stroke beds. The successful post holder will be dynamic, flexible and have a positive attitude. They will become part of a multi-disciplinary, compassionate, collaborative and enthusiastic team who strive to deliver the best care for patients.

Are you looking for a challenge? Come and join our friendly, innovative team.

Our services include providing emergency stroke treatments for patients across Warwickshire. Following emergency treatment, we support patients with the next step in their journey and recovery, which is undertaken either in the community or at either George Eliot Hospital or Royal Leamington Spa Hospital.

Come and join our world class team of highly skilled professional nurses and enjoy the wealth of experiences and satisfaction you can gain.

Interview are planned for the 25th November

Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

Successful applicants will be required to provide an immunisation and vaccination report, from either their current UK occupational health provider or their UK GP.

Main duties of the job

• Responsible for own actions, ensuring all patient interactions/observations are communicated to the appropriate healthcare practitioner.
• Undertake agreed clinical and non-clinical tasks, extending range following training in defined practices. Ensure referral to the appropriate healthcare practitioner where appropriate.
• Demonstrate technical and/or practical skills to ensure optimum patient management e.g. cannulation/ECG/manual handling of patients.
• Organise own daily workload e.g. use and cleaning of identified medical and non-medical equipment (beds, hoists etc).
• Undertake the role as discharge co-ordinator responsible to the nurse in charge, supporting with and maintaining patient flow, working alongside bed capacity manager and the MDT
• Assist with personal patient care e.g. bed-bathing and feeding
• Frequent processing of patient property and valuables, ensuring accurate documentation where appropriate

About us
University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

Details
Date posted: 11 November 2026
Pay scheme: Agenda for change
Band: Band 3
Salary: £25,760 to £27,476 a year per annum
Contract: Permanent
Working pattern: Full-time
Reference number: 218-ACS-B3-8428775
Job locations: University Hospitals Coventry and Warwickshire, Clifford Bridge Road, Coventry, CV2 2DX, United Kingdom

Job description
Job responsibilities

• Support less experienced members of staff in their orientation to the ward and role. Provide leadership and support to more junior support workers
• Utilise IT systems to secure accurate and timely patient data
• Support the team in expected and unexpected clinical events requiring high but unpredictable levels of physical effort according to patient dependency/clinical need
• Support staff and patients exposed to difficult situations arising in the clinical area e.g. after receipt of bad news or following an unexpected event
• Maintain a clean, safe environment ensuring adherence to Trust standards of cleanliness, hygiene and infection control at all times.
• Promote and monitor adherence to Health and Safety and Trust policy designed to protect healthcare staff and service users from known hazards.
• Act as a supervisor/mentor for new starters to the department

If you have any questions about this opportunity or would like to arrange a visit to our department then please contact Ward 41 Ward Manager - Juliet Efe on 02476967813

For further details of the role please see the attached job description.

Person Specification
Qualifications
Essential

• Level 3 BTEC Diploma or willing to work towards
• Equivalent qualification in a healthcare related subject.
• GCSE Maths and English or equivalent qualification
• Care Certificate Completion

Experience
Essential

• Recent Band 2 clinical experience in a hospital/community environment as a HCSW or equivalent.
• Knowledge of care and related procedures, & clinical observations
• Completion and evidence of competencies appropriate to the role

Knowledge
Essential

• Specify any specialist (depth and extent of) knowledge required.
• Understanding of Trust Policy and Procedures e.g. safeguarding, confidentiality, GDPR, infection prevention and control.

Desirable

• An understanding of current issues relating to the NHS.

Skills
Essential

• Effective verbal and written communication skills, with the ability to communicate sensitively.
• Competent in skills relevant to service area e.g. Venepuncture, bladder scanning, catheter removal and ECG recording or skills relevant to the clinical/service area
• Competent in the use of basic IT systems and electronic patient records.
• Ability to work independently within agreed competencies and as part of a multidisciplinary team.
• Ability to follow care plans, policies, procedures and clinical instructions whilst exercising initiative within the scope of the role.
• Capable of dealing with sensitive and distressing situations.

Desirable

• Experience using electronic patient record systems within an NHS or healthcare setting.
• Knowledge of NHS values, standards and current healthcare priorities

Commitment to trust values and behaviours
Essential

• Evidence of demonstrating the Trust Values (Compassion, Openness, Pride, Partnership, Improve, Learn and Respect) and the associated Values in Action behaviours in the workplace.
• For posts with managerial responsibility only: Evidence of promoting equality, diversity and inclusion, and ensuring fair and equitable practices throughout your work experience. Evidence of promoting a culture which helps individuals live behaviours aligned to our Trust Values (Compassion, Openness, Pride, Partnership, Improve, Learn and Respect)

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

Employer details
Employer name: University Hospitals Coventry and Warwickshire NHS Trust
Address: University Hospitals Coventry and Warwickshire, Clifford Bridge Road, Coventry, CV2 2DX, United Kingdom
Employer's website: https://www.jobsatuhcw.co.uk

Employer contact details
For questions about the job, contact: Ward manager Juliet Efe, Juliet.Efe@uhcw.nhs.uk, 02476967813

Supporting documents
Privacy notice
University Hospitals Coventry and Warwickshire NHS Trust's privacy notice