Job summary
As a Trainee Healthcare Support Worker, you will support Registered Nurses in delivering high-quality, compassionate care to patients at University Hospitals Coventry and Warwickshire (UHCW).

Please be advised that the assessment centre and interviews will take place on 7th November 2026

Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

Successful applicants will be required to provide an immunisation and vaccination report, from either their current UK occupational health provider or their UK GP.

Main duties of the job
Do you want to become part of a team who make a difference on a daily basis, providing high quality patient centred care?

We are looking to recruit passionate and enthusiastic people who would like to start their career within a healthcare setting. If you are passionate about caring for others and are ready to begin a rewarding career with us, we would love to hear from you.

You will become a valued colleague at UHCW with your development needs being supported by a robust induction programme and a team who will work with you to help you achieve your career goals.

If you have excellent communication skills, a "can do" attitude, and are willing to work towards a level 2 health and social care related qualification, this could be the right role for you.

***This post is not eligible for sponsorship***

About us
University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

Details
Date posted: 28 September 2026
Pay scheme: Agenda for change
Band: Band 2
Salary: £25,272 a year
pro rata, per annum - 75% of a band 2-£18,954
Contract: Fixed term
Duration: 15 months
Working pattern: Full-time, Part-time
Reference number: 218-UH-ACS-HCSW-SEP26
Job locations: UHCW, Clifford Bridge Road, Coventry, CV2 2DX, United Kingdom

Job responsibilities
Apprenticeship Routes Available
We offer three pathways depending on your age and experience. All pathways lead to a Band 2 Healthcare Support Worker role.

Pathway 1:- Foundation Apprenticeship Route (Ages 16 18)

• 8 weeks paid work experience
• Year 1: Foundation Apprenticeship (currently £8.00 per hour)
• Year 2: Level 2 HCSW Apprenticeship (75% of Band 2 pay)

Outcome: Band 2 Healthcare Support Worker role

Pathway 2:- NEETs (Not in education, employment or training) (Ages 18 21)

• 5 week employability programme (includes unpaid work experience)
• 8 weeks paid work placement
• Year 1: Foundation Apprenticeship (currently 8.00 per hour)
• Year 2: Level 2 HCSW Apprenticeship (75% of Band 2 pay)

Outcome: Band 2 Healthcare Support Worker role

Pathway 3: Age 18+ (Direct Entry GCSE Maths & English required)

• 8 weeks paid work placement
• Direct entry to Level 2 HCSW Apprenticeship

Outcome: Band 2 Healthcare Support Worker role

No matter which pathway you choose, the goal is the same:

• Gain experience
• Complete your apprenticeship
• Secure a Band 2 Healthcare Support Worker role

Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

For further details please see the attached job description.

Person Specification
Qualifications
Essential

• Demonstrate basic numeracy, literacy and IT skills
• Willing to work towards NVQ II in Health and Social Care

Experience
Desirable

• Demonstration of work experience either paid or unpaid
• Experience in a customer facing role

Knowledge
Essential

• Basic understanding of work procedures

Skills
Essential

• Good communication and interpersonal skills
• Able to use initiative
• Capable of dealing with sensitive and distressing situations
• Ability to work in a team
• Able to follow instructions
• Able to concentrate on routine tasks
• Demonstrate attention to detail
• Capable of meeting the Physical and emotional demands of the role which include standing and walking for the majority of the shifts (please refer to Main Duties in the job description above)

Commitment to Trust Values and Behaviours
Essential

• Must be able to demonstrate behaviours consistent with the Trust's values. (As detailed in UHCW's Values in Action document below)
• Applicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details
Employer name: University Hospitals Coventry and Warwickshire NHS Trust
Address: UHCW, Clifford Bridge Road, Coventry, CV2 2DX, United Kingdom
Employer's website: Apply through our website

Employer contact details
For questions about the job, contact: Senior Resourcing Assistant, Christopher Sharman, Christopherjohn.sharman@uhcw.nhs.uk, 02476967685

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