Job summary
Band: 3
Base: You may be required to work in other designated locations of the Trust as well as your primary base. In particular, flexibility is required across the three main hospital sites (Leicester Royal Infirmary, Leicester General Hospital and Glenfield Hospital). If your initial location is one of these sites excess travel reimbursement would not apply for a permanent or temporary change of base.
Reports to: Administration Manager/Deputy
Accountable to: General Manager

Provide effective management, administration and co-ordination of all clerical procedures concerning Breast Assessment Clinics in accordance with National Quality Assurance Guidelines

Main duties of the job

• Identify potential breaches and solutions of National Quality Assurance targets in waiting times to assessment to the Administration Manager and the Screening Director
• Ensure data accuracy to support Clinical Governance and Audit both locally and nationally.
• Attendance and participation at Breast MDTs. Collation of results and notes in preparation for client's attending Breast Screening Results Clinics.
• Provide support and guidance to patients and others making contact with the service.
• Support both the Administration Manager and the Deputy Administration Manager in the management and leadership of the Breast Care Centre Administration & Clerical (A&C) team.
• To oversee the Assessment Admin Team and ensure delivery of assessments and services.
• To assist as trainer and mentor for clerical staff.

About us
Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).

We have four primary goals:

• high-quality care for all,
• being a great place to work,
• partnerships for impact, and
• research and education excellence

And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.

Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:

• we are compassionate,
• we are proud,
• we are inclusive, and
• we are one team

This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.

About the University Hospitals of Leicester NHS Trust:
Apply through our website

Job responsibilities

• Provide effective management, administration and co-ordination of all clerical procedures concerning Breast Assessment Clinics in accordance with National Quality Assurance Guidelines. Ensuring Clinic Co-ordinators are fully briefed and prepared for all Breast Screening Assessment Clinics.
• Oversee and lead the Assessment team ensuring all staff are fully trained and competent to prepare and sit the clinics.
• Attendance and participation at Breast MDTs. Collation of results and notes in preparation for clients attending Breast Screening Results Clinics.
• Ensure that all clinical correspondence meets NHSBSP quality and performance targets.
• To be responsible for clinical reports and discharge letters prioritising the workload according to agreed protocols.
• To provide correct inputting and retrieval of patient information using Infoflex and observing the 62 Cancer pathway.
• To ensure that clinical correspondence to GPs recording the outcome of patients attendance meets the 24 hour performance target.
• Personal capacity to organise and maintain data collection and collation from widespread multidisciplinary team.
• Provide medical records required by Consultants for follow-up using the Track it system.

Person Specification
Training & Qualifications
Essential

• Math and English G.C.S.E Grade or equivalent
• Accurate and concise keyboard skills
• Excellent standard of written and spoken English

Desirable

• European Computer Driving Licence
• RSA I / II
• NVQ 3 Qualification or equivalent

Experience
Essential

• Minimum of 2 years within an Admin role
• Experience of working with and complying to national initiatives and targets
• Knowledge of medical terminology
• Recent and comprehensive knowledge of Microsoft Office

Desirable

• Experience of data collection and audit
• Knowledge of Breast Screening Computer System
• Knowledge of Somerset, I Lab, Nerve Centre, CRIS and HISS

Analytical and Judgement skills
Essential

• Able to solve problems and take preventative actions, referring to others where appropriate

Commitment to Trust Values and Behaviours
Essential

• Must be able to demonstrate behaviours consistent with the Trust's Values and Behaviours

Skills
Essential

• High level of verbal and written skills
• Logically & methodically minded
• Ability to absorb information
• Possess good numerical skills
• Ability to prioritise and manage workload to meet deadlines
• Ability to build and maintain good working relationships with all disciplines
• Ability to lead and inspire staff through personal interaction

Desirable

• Ability to lead and inspire staff through personal interaction

Planning and organisation skills
Essential

• Sound organisational skills - able to work under pressure and prioritise work.
• Able to use own initiative.
• Pays attention to detail and consistently produces accurate work

Equality, Diversity and Inclusion
Essential

• Able to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.
• All staff are expected to engage in compassionate and inclusive leadership in the provision of high quality care and interactions with others

Communication and relationship skills
Essential

• Effective team worker
• Flexible Good verbal and written communication skills.
• Deals with situations with tact and diplomacy.
• Able to deal with personal information with sensitivity, always respecting privacy and dignity
• Able to deal with enquiries where there may be barriers to understanding
• Ensures professional behaviour and integrity at all times

Personal capabilities
Essential

• Demonstrates enthusiasm and motivation

Other requirements specific to the role
Essential

• Flexible approach to meet the needs of the service and user
• Ability to work within the extended days of UHL, and travel across sites if required

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).