Upwell Health Centre
Pharmacy Dispenser (Maternity Cover)
The closing date is 22 November 2026

Job summary
PLEASE NOTE THE EMPLOYING ORGANISATION IS WELLE PHARMACY

We are a friendly and innovative hybrid pharmacy looking for a motivated and detail-oriented qualified dispenser to join our team on a 12-month fixed-term maternity cover contract (27 to 29.25 hours per week).

Working within a busy, forward-thinking practice, you'll be part of a supportive team that values new ideas and embraces modern technology including the use of a Willach Consis E dispensing robot to streamline our services. Our pharmacy dispenses over 26,000 items each month, and operates from a bright, professional space, designed to provide a welcoming and efficient working environment.

Main duties of the job
What were looking for:

• A qualified dispenser with excellent attention to detail
• Someone who thrives in a high-volume, fast-paced setting
• A team player with a good sense of humour
• A proactive attitude and a willingness to engage with new technology and processes

The successful candidate will work the following core hours with the scope to increase to 29.25 hours per week:

• Monday: 08:45 to 18:15, 30-minute lunch break
• Tuesday: 08:45 to 18:15, 30-minute lunch break
• Wednesday: Off
• Thursday: Off
• Friday: 08:45 to 18:15, 30-minute lunch break

About us
What we offer:

• A supportive and friendly team culture
• A modern working environment with innovative systems in place
• Five weeks of annual leave (pro-rata if part-time) plus bank holiday entitlement
• The chance to be part of a progressive, patient-focused pharmacy service

If you're ready to bring energy and precision to a role that truly makes a difference, we'd love to hear from you.

To apply, please bring your CV and contact information to Upwell Health Centre or Welle Pharmacy, or email your CV to the Pharmacy Manager, Paula Howe (paula.howe@nhs.net), by 22 November.

Informal enquiries can be made to the Pharmacy Manager, Paula Howe: 01945 774934; paula.howe@nhs.net

Details
Date posted: 11 November 2026
Pay scheme: Other
Salary: £13.01 to £13.52 an hour
Contract: Fixed term
Duration: 12 months
Working pattern: Part-time
Reference number: A2196-WELLE005
Job locations: Welle Pharmacy, Townley Close, Upwell, Wisbech, Cambridgeshire, PE14 9BT, United Kingdom

Job description
Job responsibilities
Overview
The post-holder plays a key role in the safe, efficient, and accurate preparation and dispensing of medications within a busy hybrid pharmacy and supports high quality patient care whilst respecting patient confidentiality.

Primary Responsibilities

• Accurately label, prepare, and dispense prescriptions in line with standard operating procedures and legal requirements
• Assist in the processing of repeat prescriptions and medication queries
• Work collaboratively with pharmacists, clinicians, and colleagues
• Maintain accurate records
• Maintain stock levels through ordering, receiving, rotating, and storing appropriately
• Provide excellent customer service and respond to enquiries and problems in a professional and compassionate manner, referring when necessary
• Assist on the pharmacy counter when required, ensuring prescriptions are signed for and charges are collected
• Support the coordination of the dispensary delivery service
• Work with the team to maintain a clean, safe, and well-functioning dispensary environment, including the upkeep of equipment and ensuring the safety of all who enter
• Work flexibly as part of the team and provide cover for colleagues as required
• Contribute to a positive and proactive team environment

The above list of responsibilities is not exhaustive, and the post-holder may be asked to perform other duties. These may vary from time to time but will not change the general character of the post or the level of responsibility.

General Responsibilities
Confidentiality

• Treat all information learned in the course of employment regarding patients, colleagues, and business information as strictly confidential

Health and Safety

• Assist in promoting and maintaining the health and safety of themselves and others
• Follow infection control procedures and maintain clean and tidy work areas
• Report potential hazards and risks immediately when identified
• Undertake annual infection control training

Organisational Protocols

• Adhere to all organisational protocols

Equality, Diversity, and Inclusion

• Support the equality, diversity, and inclusion of all patients, carers, and colleagues
• Treat all patients, carers, and colleagues with dignity and respect

Personal and Professional Development

• Participate in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Complete all mandatory training

Quality

• Maintain quality within the Pharmacy
• Alert team members to issues of quality
• Participate in audits and quality improvement activities as required
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team's performance
• Work effectively with others to meet patients' needs
• Effectively manage own time, workload, and resources

Communication

• Communicate effectively with patients, carers, and colleagues
• Recognise people's needs for alternative methods of communication and respond accordingly

Data Protection and Security

• Adhere to data protection policies

Person Specification
Personal Qualities and Attributes
Essential

• Reliable, motivated, and proactive
• Adaptable and able to work under pressure in a fast-paced environment
• Positive attitude
• Committed to providing high-quality, patient-focused care

Qualifications
Essential

• GCSE grade C/4 or above in English and Maths
• NVQ Level 2 in Pharmacy Services or equivalent
• Evidence of continuing professional development

Desirable

• Additional pharmacy qualification

Experience
Essential

• Experience in a busy dispensary
• Working knowledge of pharmacy/dispensing systems
• Maintaining stock levels and stock rotation

Desirable

• Experience in a GP practice
• Experience in a hybrid pharmacy
• Knowledge of SystmOne
• Ordering stock
• Selling over the counter medicines
• Familiarity with dispensing robots

Knowledge and Skills
Essential

• Sound knowledge of dispensing procedures and regulations
• Excellent attention to detail and accuracy
• Strong communication and interpersonal skills
• Excellent customer service skills
• Competent in using dispensary/pharmacy IT systems and willing to embrace new technologies
• Ability to work independently and as part of a team
• Ability to maintain strict confidentiality and adhere to data protection policies

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details
Employer name: Upwell Health Centre
Address: Welle Pharmacy, Townley Close, Upwell, Wisbech, Cambridgeshire, PE14 9BT, United Kingdom
Employer's website: https://www.upwellhealthcentre.nhs.uk/

Employer contact details
For questions about the job, contact:
Pharmacy Manager: Paula Howe, paula.howe@nhs.net, 01945774934

Supporting documents
Privacy notice: Upwell Health Centre's privacy notice