The Opportunity

We are looking to hire a TRT Doctor & Operations Associate to provide excellent patient-centred care in one of the UK's fastest-growing digital health companies. This is a unique hybrid role — part clinician, part operator — designed for a doctor who wants to go beyond the traditional consulting room and actively help shape how medicine is practised at scale.

This is an ideal role for someone who thrives in a fast-paced environment, enjoys problem-solving, and wants to make being a doctor here easier — for themselves and their colleagues. If you are energised by implementing innovative solutions, running efficient processes, and delivering high-quality, personal care, this role is for you.

What you’ll do

Clinical Responsibilities

• Run asynchronous consultation processes for TRT patients — reviewing medical questionnaires, blood results, and clinical histories and responding within agreed turnaround times, without the need for synchronous video or phone appointments as standard.
• Monitor and cover emergency and urgent clinical channels, triaging patient queries and escalating where appropriate.
• Provide sick cover for the clinical team as needed, ensuring continuity of care for patients.
• Prescribe personalised treatment plans based on clinical assessment and investigations.
• Request investigations and refer patients to other healthcare professionals, as appropriate.
• Provide proactive medicines information and education to patients, prescribers, and other clinical staff.

Operations & Improvement

• Identify friction points in the clinical workflow and lead or contribute to projects that make being a doctor at this company easier — think: smarter triage, better tooling, clearer SOPs, fewer unnecessary steps.
• Work closely with the clinical and operations teams to design and implement process improvements that improve quality, safety, and efficiency.
• Use your first-hand clinical experience to help evaluate new tools, services, or protocols before they are rolled out to the broader team.
• Contribute to clinical governance, audit, and quality improvement initiatives.
• Support the business in a broader operational capacity — acting as a bridge between clinical and non-clinical teams.

Who you are

• A fully qualified Medical Doctor, registered with the GMC with a licence to practise in the UK.
• Genuine interest in both the clinical and operational sides of running a digital health service — this is not a pure consulting role.
• A structured, project-oriented mindset: comfortable picking up improvement initiatives, seeing them through, and measuring their impact.
• Confident working independently and autonomously, with MDT support available.
• A strong team player who can collaborate across clinical and business functions.
• Patient-centred approach — clinical and regulatory lens always on the patient.
• Ambitious, growth-minded, and receptive to constructive feedback.
• A true problem-solver with a can-do attitude.

You May Also Have

• Experience in private healthcare or a commercial environment.
• Experience in digital consulting and online prescribing.
• Experience working in a start-up or scale-up.
• Clinical interests in: Endocrinology / Hormone Health, Men's Health, Weight Loss, Mental Health, or Lifestyle Medicine.
• Experience within Men's Health / TRT (training and induction provided to all candidates regardless).

What We Offer

• Share options.
• Exciting research and service development opportunities.
• Private medical insurance.
• Gym & wellness benefit with Wellhub.
• Remote or hybrid role based in London Bridge — 1 days a week in office, with lunch once a week.
• Cycle to work scheme.
• Electric car scheme.
• 25 days holiday plus generous parental leave and flexible working policies.
• Join in the early stages of one of the most promising scale-ups in the healthcare space.