Job summary
The Healthcare Assistant works as part of the Practice Nursing team, supporting GPs, Nurses and other Clinicians to deliver safe, high-quality care. The post holder will carry out a range of clinical tasks within their training and competence, including phlebotomy, ECGs, health checks and assisting with minor surgery and will help keep clinical rooms safe, clean and well stocked and compliant with regulatory requirements. Working with the team to ensure compliance with CQC and regulatory requirements.

Main duties of the job

• Phlebotomy (venepuncture), including correct labelling, handling and packaging of samples for collection.
• Recording 12-lead ECGs, passing them promptly to the requesting clinician for review.
• Assisting clinicians with minor surgery: preparing the room and equipment, supporting the sterile field, chaperoning and reassuring patients, post-procedure clean-down and restocking.
• NHS Health Checks, including lifestyle advice and signposting.
• Blood pressure, pulse, temperature, oxygen saturation, height, weight, BMI and waist measurements.
• Urinalysis and other near-patient tests.
• Simple wound care and dressings; suture/clip removal.
• Ear care
• Supporting chronic disease monitoring and reviews (e.g. diabetic foot checks, hypertension) as directed.
• Chaperoning patients for examinations/procedures.
• Accurate, timely recording of all care in the clinical system (Medicus), using agreed templates and codes.
• Supporting QOF, recalls and care navigation.
• Stock control, ordering of clinical supplies; stock rotation and expiry date checks.
• Monitoring and recording vaccine fridge temperatures daily, maintaining the cold chain, reporting any breaches.
• Regular checks of clinical equipment, including emergency equipment, defibrillator and oxygen.
• Cleaning/preparing clinical rooms to infection prevention and control standards, including safe disposal of clinical waste and sharps.
• Any other reasonable duties appropriate to the role, as agreed with the line manager.

About us
We are a busy growing semi-rural practice (part dispensing) with three GP partners based over two sites. We positively encourage staff development and we are a training and teaching practice.

We offer a competitive salary, holiday entitlement, NHS pension, car parking and a friendly working environment with regular social events.

Closing date: 20 November 2026
Salary: Depending on experience
Contract: Permanent
Working pattern: Full-time
Location: Witley Surgery, Wheeler Lane, Witley, Surrey, GU8 5QR and Crossroads Surgery, 86 Church Road, Milford, Godalming, Surrey, GU8 5JD

Essential qualifications

• Care Certificate, or NVQ/Diploma Level 2 or 3 in Health and Social Care (or equivalent)
• Good standard of literacy and numeracy (e.g. GCSE English and Maths or equivalent)
• Certified training in phlebotomy and ECG recording
• Basic life support training (current)

Desirable qualifications

• NHS Health Check training
• Vaccination training (flu, B12, others under PSD)
• Ear care or wound care training

Essential experience

• Previous experience as a Healthcare Assistant, including phlebotomy and 12-lead ECGs
• Experience of chaperoning and recording observations
• Good IT skills and accurate record keeping
• Understanding of infection prevention and control
• Understanding of confidentiality, consent and safeguarding
• Clear, kind communication with patients of all ages and needs
• Caring, patient-centred and professional
• Reliable, organised and calm under pressure
• Works well in a team and on own initiative
• Knows the limits of own competence and asks for help
• Willing to learn and develop new skills

Desirable experience

• Experience in a primary care / GP practice setting
• Experience assisting with minor surgery
• Experience of stock control and ordering
• Experience using Medicus, EMIS or SystmOne
• Awareness of QOF and recall systems

Other essential requirements

• Flexible approach to hours to meet practice needs
• Able to travel between Witley and Milford sites
• Satisfactory enhanced DBS check
• Occupational health clearance, including Hepatitis B immunity
• Right to work in the UK

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer: Witley & Milford Medical Partnership
Contact: Bev Giles, Practice Manager, bev.giles@nhs.net, 01428682218

This job description is not exhaustive and may be reviewed in discussion with the post holder as the needs of the practice change.