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"Partners in care for Hartlepool patients"
West Quay Medical Practice is a general-practice surgery serving registered patients in its Hartlepool catchment area. It provides GP-led primary care, appointments, prescriptions and medication support, test-result access, online contact, self-referral information and preventive-health resources. Its care model presents patients and healthcare professionals as partners, supported by a multidisciplinary practice team and the local primary care network. The practice also directs patients to NHS urgent-care and extended-access services when appropriate.
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A practice whose services and patient needs remain aligned through an active patient partnership.
To provide appropriate, patient-centred general practice care through partnership between patients and healthcare professionals.