Job summary
Previous applicants need not reapply; we have retained your information for consideration.

We are looking for a skilled, enthusiastic and compassionate Healthcare Assistant / GP Assistant to join our busy multi-site practice team.

The successful candidate will be approachable, professional and an excellent communicator, with a caring and patient-focused approach. Good organisation and time management are essential, along with the ability to remain calm and work effectively under pressure.

The role will support GPs, Practice Nurses and the wider clinical team in delivering high-quality patient care. It combines HCA clinical duties with GP Assistant responsibilities, providing both clinical and administrative support. Training will be provided where required, with all duties undertaken within the individual's training and competence.

The Group includes a main site and branch practices, and the successful candidate must be willing to work across all sites as required.

Hours: 30 hours per week, Monday to Friday over 5 days, including a minimum of one late evening per week until 8.00pm. The working pattern will be agreed according to service requirements.

Additional hours may be available to cover annual leave and other service requirements.

We offer a competitive salary package and the opportunity for flexible working.

Main duties of the job
To support GPs, Practice Nurses and the wider clinical team in delivering high-quality patient care, working within their training, competence and scope of practice.

• Undertake phlebotomy and blood pressure measurement (mandatory), alongside routine observations including pulse, temperature, height, weight and BMI.
• Carry out ECGs, urinalysis, new patient checks, basic dressings and other clinical tasks where trained.
• Administer vaccinations, including flu, where appropriately trained.
• Prepare patients, clinical rooms and equipment for consultations and procedures.
• Support GPs during clinics, including patient preparation, observations, chaperoning, documentation, referrals and investigations where appropriately trained.
• Assist clinicians with minor procedures and support the smooth running of GP clinics.
• Provide additional support for in-house minor surgery and carpal tunnel clinics, including preparing rooms, equipment and patients, assisting the clinician during procedures and supporting post-procedure care.
• Maintain clinical rooms, equipment and stock, following infection prevention and control procedures.
• Record accurate clinical information and escalate concerns or abnormal findings appropriately.
• Promote health and wellbeing and provide patients with appropriate information within own competence.
• Maintain patient confidentiality, dignity and safeguarding at all times.
• Work flexibly across the Group's practice sites and contribute positively to the wider multidisciplinary team.

About us
The Group practice consists of a main site and branch practices, with staff expected to work across the sites as required.

We believe strongly in General Practice as a team, with all members of our approximately 36-strong team playing an important role in providing high-quality patient care.

We are a national award-winning practice and are committed to developing our staff and continually improving the services we provide to our patients.

We have previously been rated Outstanding/Good by the CQC and strive to maintain high standards of patient care, safety and service delivery.

We are looking for someone who shares our commitment to teamwork, patient care and continuous improvement and who would like to become an important member of our expanding clinical team.

Job responsibilities
We are seeking a caring, enthusiastic and motivated Healthcare Assistant / GP Assistant to join our busy multi-site practice team.

The role will support GPs, Practice Nurses and the wider clinical team in delivering high-quality patient care. Duties will include phlebotomy, blood pressure checks, routine observations, ECGs, urinalysis, new patient checks, basic dressings and vaccinations where appropriately trained.

The post holder will also provide GP Assistant support, including preparing patients and clinical rooms, assisting during consultations and minor procedures, chaperoning, supporting clinical documentation, referrals and investigations, and helping with the smooth running of clinics.

Additional responsibilities will include preparing for and assisting clinicians during our in-house minor surgery and carpal tunnel clinics, including patient preparation, equipment and room preparation, assistance during procedures and post-procedure support.

The successful candidate will have excellent communication, organisational and time-management skills, a compassionate approach and the ability to work calmly under pressure.

The role is 30 hours per week, Monday to Friday, including a minimum of one late evening until 8.00pm each week, with a requirement to work flexibly across our practice sites.

All duties will be undertaken within the individual's training, competence and scope of practice.

Qualifications
Essential

• Good general education (e.g GCSEs)
• Qualified in phlebotomy

Desirable

• Qualified to NVQ level 3

Experience
Essential

• Experience in a Healthcare Assistant role in a primary care setting or A/e department

Desirable

• Experience of working in a GP's surgery

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.