Job summaryThe post holder will support the Chief Operating Officer (COO), holding a key strategic leadership role, including full delegated powers and authority to act on behalf of the COO in relation to all Primary Care Contracting and Commissioning issues.
The post holder will interpret NHS strategy and policy and be responsible for developing the Board's policy in relation to primary care development, contracting and commissioning, including the setting of goals and standards and implementing this to deliver improved primary care services for the population of North Wales.
Working across the organisation, with Executive Directors, senior clinicians, and externally with independent contractors and partner organisations, the post holder will ensure the development and delivery of world class primary care services.
The post holder will be responsible for overseeing compliance with complex legislation and national standards across all Primary Care policy, developments and contracts. As a member of the Director's Senior Management Team the post holder will be responsible for all aspects of primary care development and contracts, including policy development, budget review and advice, quality standards, governance, and performance management.
The post holder will work across all areas of primary care, interpreting WG health policy and strategy to develop local responses.
Main duties of the jobThe post holder will provide expert leadership in translating national policy and guidance into effective local services, working collaboratively with Integrated Health Communities, primary care contractors, professional representatives and partner organisations to develop innovative, integrated and evidence-based models of care.
You will lead the management and performance of primary care contractual arrangements, including GMS, GDS, GOS and Community Pharmacy, ensuring robust governance, regulatory compliance, effective use of resources and value for money. You will provide expert advice on complex contractual and performance matters, lead negotiations and dispute processes, and oversee arrangements relating to contractor performance and professional regulation.
A key focus will be developing strong assurance and performance frameworks to support safe, high-quality primary care services, identifying areas for improvement and taking appropriate action where concerns arise.
Providing visible and effective leadership, you will lead and develop teams across North Wales and build strong relationships with clinicians, contractors, partners and stakeholders. You will be confident operating in a complex environment, influencing at a senior level and constructively challenging existing approaches to deliver sustainable service improvement.
About usBetsi Cadwaladr University Health Board (BCUHB) is Wales's largest health organisation, with a budget of over £2.4 billion and a workforce of over 20,000 staff.
BCUHB provides a full range of primary, community, mental health, acute and specialist hospital services for the population of North Wales, across 3 acute hospitals and a network of community hospitals, health centres, clinics, and mental health units. It also co-ordinates or provides the work of GP practices and NHS services provided by dentists, opticians, and pharmacists across the region.
The Health Board is an integrated health system that strives for excellent, compassionate care delivered in partnership with the public sector and other statutory and third sector organisations.
Job responsibilitiesCandidates are encouraged to refer to the attached Job Description and Person Specification for further information.
QualificationsEssential- Educated to Masters Degree level, or equivalent management qualification or equivalent senior level experience
- Evidence of continued professional development across several disciplines
- Evidence of continued management and leadership development, gained over an extensive period
Desirable- Leadership/management qualification
ExperienceEssential- Extensive experience of operating at very senior management level, likely to be at Board level, in an NHS organisation
- Significant experience of strategic service planning across a range of health service areas in primary and community services
- Proven experience of implementing service change in a complex environment, managing conflict appropriately
- Advanced knowledge of primary care contractual arrangements and regulations
- Extensive experience of dealing with primary care professional concerns, handling investigations and operating Performance panels
- Extensive experience of service planning, a successful track record in delivering service change and improvement and managing HR implications of change
- Experience of significant budgetary and staff management responsibility, with a track record of delivering financial sustainability and value for money
- Experience of negotiation with contractor professions regarding contractual issues
Desirable- Previous health care experience in a large organisation
Knowledge and SkillsEssential- Advanced knowledge of primary care governance structures and systems for assuring safety and quality of patient services
- Comprehensive understanding of the WAG policy direction for the NHS in Wales and ability to develop service solutions to deliver this agenda
- Proven experience in clinical engagement with primary care to deliver service improvement
- Proven leadership skills
- Professional and personal credibility with primary care contractors
- High level change management skills
- Highly developed written and verbal presentation and communication skills
- Highly developed influencing and negotiating skills, with ability to effectively deal with extremely challenging situations
- Ability to develop and maintain effective relationships with clinicians, other staff colleagues and partner organisations
- Ability to think and act strategically, articulating a clear vision
- A commitment to citizen focussed local service delivery
- Ability to analyse, interpret and report complex information
- Ability to deal with rapidly a changing environment and competing priorities
Desirable- Demonstrable understanding of the structure and framework of the NHS Wales
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.