Job summary
There is no sponsorship for this vacancy

MONDAY & FRIDAY - 12.5 hours per day

The post holder will work as an integral part of the ward team ensuring a high quality service to patients. He/She will be responsible for the co-ordination of all patient facilities in the ward area and ensuring a clean, safe and comfortable environment.

The main elements of the role are insuring the effective provisions of catering, cleaning and maintenance services on the ward. You will also be required to undertake other non-clinical duties to meet individual patient needs as determined by the ward sister/charge nurse and to liaise with support service departments. To assist the Ward Sister/Charge Nurse to ensure the appropriate and effective delivery of facilities services in order to properly maintain the patient environment. The post holder must comply with all relevant policies, procedures and training on infection prevention and control.

Main duties of the job
The main duties of this role are

To establish a pleasant and welcoming atmosphere and environment for patients, visitors and staff.

• To assist in monitoring and maintaining cleaning standards on the ward, including bed area and isolation areas, are safe and tidy at all times
• To ensure that all alcohol gel dispensers, paper towels, are replenished, thus contributing to the prevention of cross infection from one person to another.
• To take responsibility for the hygiene standards of the kitchen area. To monitor fridge temperature, and take action where necessary. Ensure food in fridge is labelled, dated and any out of date food disposed of.

That all patients are provided with appropriate meals and beverages at regular intervals throughout the day.

• To ensure the completion of menus are done in an appropriate manner, and cancel meals if no longer required.
• To ensure that cleanliness of patient tables are maintained pre and post meals.
• To offer assistance to patients before and after meals to cleanse their hands.
• To ensure patients have an appropriate supply of cold drinking water and a clean glass.
• To ensure that patients have the appropriate help they require with eating and drinking.
• Report to a trained member of staff if a patient doesn't eat their meal.
• Adhere to the protected meal time policy when this is in place on the ward.

About us
Blackpool Teaching Hospitals NHS FT is situated in the busy, vibrant, town of Blackpool where regeneration of the town is actively moving forward. As a busy holiday destination we have plenty to see and do including Blackpool Tower and Ballroom, bars, cafes and restaurants and theatres with major West End productions. Close to the Lake District, a walker's paradise, Manchester and Liverpool, providing airports close at hand, Blackpool is home to both young & senior professionals, families and couples. With plenty to offer both in and out of the workplace, Blackpool Teaching Hospitals can provide the professional standards of quality and commitment to you.

Job responsibilities
The post holder will work as an integral part of the ward team ensuring a high quality service to patients. He/She will be responsible for the co-ordination of all patient facilities in the ward area and ensuring a clean, safe and comfortable environment. The main elements of the role are insuring the effective provisions of catering, cleaning and maintenance services on the ward. You will also be required to undertake other non-clinical duties to meet individual patient needs as determined by the ward sister/charge nurse and to liaise with support service departments. To assist the Ward Sister/Charge Nurse to ensure the appropriate and effective delivery of facilities services in order to properly maintain the patient environment. The post holder must comply with all relevant policies, procedures and training on infection prevention and control.

Person Specification
Qualifications & Training
Essential

• Basic literacy and numeracy skills sufficient to understand written instructions, complete records and use measurements accurately.
• Willingness and ability to complete all mandatory and role-specific training, including infection prevention and control, health and safety, fire safety, manual handling, food safety and waste management.

Desirable

• Relevant qualification in cleaning, facilities services, hospitality, food hygiene or customer service.

Experience & Knowledge
Essential

• Experience of providing a courteous service to patients, service users, visitors or members of the public.
• Understands the importance of cleanliness, hygiene and infection prevention within a healthcare environment.
• Understands the need to follow cleaning schedules, standard operating procedures, colour coding systems, safe systems of work and manufacturers' instructions.
• Understands confidentiality, privacy, dignity and professional boundaries when working near patients and confidential information.

Desirable

• Previous experience of cleaning, housekeeping, catering or facilities duties in a workplace, voluntary setting or similar environment.
• Experience of working in the NHS, health care, social care or another large, regulated organisation.
• Knowledge of safe use and storage of cleaning chemicals, equipment and personal protective equipment.

Skills & Ability
Essential

• Communicates clearly, respectfully and sensitively with patients, visitors and colleagues, including when barriers to communication are present.
• Works effectively as part of a multidisciplinary team and independently within agreed procedures, seeking advice when required.
• Organises and prioritises routine tasks, responds appropriately to changing service needs and completes work to the required standard and timeframe.
• Pays close attention to detail and can identify, report and escalate cleanliness, safety, equipment or environmental concerns promptly.
• Demonstrates reliability, punctuality, honesty and a positive approach to delivering a high-quality service.
• Treats every person with dignity, compassion and respect and supports an inclusive, non discriminatory working environment.
• Able to follow verbal and written instructions accurately and complete routine documentation, checklists or electronic records as required.
• Able to undertake the physical duties of the role, with reasonable adjustments where required, including standing, walking, bending, reaching, pushing equipment and handling supplies.
• Flexible and willing to work the shift pattern required by the service, which may include evenings, weekends and bank holidays.
• Committed to learning, receiving feedback and maintaining competence in all aspects of the role.

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details
Employer name: Blackpool Teaching Hospitals NHS Foundation Trust
Address: Ward 37 Blackpool Teaching Hospital, Whinney Heys Road, Blackpool, FY3 8NR, United Kingdom
Employer's website: Apply through our website

Employer contact details
For questions about the job, contact:
Ward Manager
Benjamin Ashton
benjamin.ashton@nhs.net
01253957737

Details
Date posted: 29 September 2026
Pay scheme: Agenda for change
Band: Band 2
Salary: £25,272 a year pa pro rata
Contract: Permanent
Working pattern: Part-time
Reference number: 382-SWC117-26
Job locations: Ward 37 Blackpool Teaching Hospital, Whinney Heys Road, Blackpool, FY3 8NR, United Kingdom

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.