Job summary
To work as part of the operational team responsible for providing a comprehensive patient support service in the hospital environment. This will involve carrying out the following Facilities Management functions:

The primary function is the movement of patients, consumable products, waste, furniture, medical equipment, gasses, beds, mattresses etc.

The cleaning of all Portering equipment, delivery of blood products and responding to Major incident.

To deliver emergency blood products

Allocate jobs to peers on a 'next person' basis to warrant fairness

Communicate to public, staff and peers

To provide a high quality responsive, efficient and effective patent support service to wards, and departments in North Bristol NHS Trust acting in a caring and professional manner and working in line with the Facilities and departmental operating procedures.

A Full, Clean, UK Manual Driving license is essential for this post.

Main duties of the job
Knowledge

• Understanding of Portering activities
• Understanding of Department and Trust Health and Safety policies, written safe systems of systems of work and Department rules and procedures
• Understanding of Portering equipment processes
• Understanding and knowledge of pathology procedures for movement of blood products
• Check signing in sheets and record staff on levels
• Allocate jobs as they arrive on a 'next person' basis to ensure fairness
• Paperwork to be checked and signed off as necessary
• Produce blood track form (pink slip) from the blood trac system
• Allocate to 'next person' in line - (trainedstaff)
• Complete blood trac paperwork to confirm receipt
• Synbiotix (porter system) management

Training

• Customer and support services or equivalent experience to an NVQ Level 2
• Mandatory training as required for the role
• Collection and transportation of blood products
• Trust, Patient Support/Directorate Services induction training
• On the job induction training

Experience

• Working in a busy multi-faceted environment
• Working in a team-based environment

About us
Bristol NHS Foundation Trust brings together more than 28,000 staff to deliver over 160 clinical services across thirteen hospital locations, operating from three main sites at Southmead, Bristol city centre and Weston.

With an annual turnover of £2.3 billion, we are now one of the largest NHS trusts in the United Kingdom. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. Bristol NHS Foundation Trust values all people as individuals. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge.

Job responsibilities
Physical Effort

• Duties involve standing/walking for long periods of time during the shift
• Duties may involve undertaking physically demanding tasks e.g. moving cages of approximately 300kg in weight as and when required

Mental Effort

• Being aware of health and safety implications involved in duties and their potential effect on others e.g. Ensuring that equipment is stored appropriately
• At ward level keeping a professional distance from patients and always ensuring confidentiality
• Working to schedules which may be subject to change

Emotional effort

• Whilst working at ward level being able to cope with witnessing distressing sights of patients who are very ill and may be at the end stages of life
• Whilst working in the Emergency Department witnessing traumatic injuries
• In the course of your duties you will need to be sensitive when coming into contact with patients and members of the public who may be experiencing high levels of stress and anxiety are confrontational or under the influence of alcohol/drugs

Working conditions

• You will be expected to display a professional image at all times
• You will be required to wear clean official uniform and covered in low-heeled footwear
• You will be expected to comply the department and trust policies relating to uniform and the wearing of jewellery, nail polish etc
• You will be expected to act in a courteous manner to all staff, visitors and patients
• Duties will involve working bank holidays when required to meet the needs of the service
• When working at ward level you will be expected to use alcohol gel on entering the ward and to thoroughly wash hands frequently and after completing tasks
• When working within the retained estate be subject to extreme weather conditions

Shortlisting criteria
Please highlight from Person Specification key points to use to shortlist.

Education/Training/Qualifications:

• English and maths GCSE
• Good verbal communication skills
• Full clean driving License

Work Experience:

• Woking as part of a team in a busy environment

Manual Handling:

• A role where you must complete multiple tasks daily

Customer Care

• Patient Care

Personal Qualities/Special Circumstances:

• Excellent personal values and an interest in having a positive impact on patient experience

Person Specification
Shortlisting Criteria
Essential

• Good Level of Education
• Experience of AGV's systems
• Working in a team based environment
• Working in a busy and physically demanding multi-faceted environment
• Hotel Services and Facilities Activities
• Able to use own Initiative
• Good communication and Interpersonal skills

Desirable

• Experience of AGV's systems
• Manual Handling Training
• Portering Experience
• Waste Processes
• Customer focused approach
• Solution Finder

Essential

• Manual UK driving licence

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).