Job summary
We are looking for a proactive and organised Digital Records Officer to support the delivery and development of digital records services across the Trust.

The post will work across a varied portfolio including clinical systems support, EPR digitisation, Clinical Change Advisory Group coordination, post and print services, and wider Medical Records service resilience. The role will support the safe, accurate and timely management of patient information, help resolve digital records issues, coordinate actions across teams and contribute to the Trust's transition towards more efficient digital ways of working.

This is a varied role requiring strong organisational, communication and problem-solving skills, with the ability to work across Medical Records, Digital, Clinical Systems, EPR and operational teams.

Main duties of the job
The Digital Records Officer will support the delivery of digital records and associated operational services across the Trust.

Key duties include:

• Supporting the Clinical Change Advisory Group, including coordination of requests, actions and governance documentation.
• Providing first-line support for Evolve and records-related clinical system issues.
• Supporting EPR digitisation, scanning, migration, data quality and paper-reduction workstreams.
• Coordinating and monitoring post and print services, including supplier performance, service issues and cost improvement opportunities.
• Supporting Medical Records service resilience by maintaining knowledge across key operational areas and providing cover during periods of absence or service pressure.
• Liaising with clinical, operational, digital, IT, Information Governance and supplier teams to resolve issues and support service improvement.
• Monitoring risks, actions and recurring issues, escalating concerns where required.

About us
Listen to why colleagues think we are a great place to work! - BHT - A great place to work (buckshealthcare.nhs.uk)

What does Buckinghamshire Healthcare NHS Trust offer you?

• As part of our BHT family, you'll benefit from learning and development opportunities to support your career progression.
• We offer flexible and agile working opportunities, alongside your NHS benefits of generous annual leave entitlement, pension and access to NHS discount schemes.
• We provide a range of health and wellbeing services to promote a healthy, happy workforce.

Why work for us?

• We're committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
• As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.
• Greater diversity within our BHT family improves positive outcomes for the people and communities we serve.
• A keen supporter of the Armed Forces Community who know the value of employing a service leaver/veteran and their families.

What do we stand for?
Our vision is to provide outstanding care, support healthy communities and be a great place to work.
Our mission is to provide personal and compassionate care every time.
Our care values are collaborate, aspire, respect and enable.

Job responsibilities
For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.

If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.

If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on bht.recruitment@nhs.net quoting the vacancy reference number.

Person Specification
EDUCATION, QUALIFICATIONS & TRAINING
Essential

• Educated to degree level in a relevant subject, or equivalent level of experience and knowledge gained within a health/medical records, information management or clinical administration environment

Desirable

• Working towards, or holds, a relevant professional qualification (e.g. Institute of Health Records & Information Management (IHRIM), records/information management, or a project/change management qualification) or equivalent experience
• Evidence of continuing professional development relevant to health records, information governance or digital/clinical systems

EXPERIENCE
Essential

• Significant experience of working within a Medical/Health Records or clinical administration service in a healthcare setting
• Experience of taking ownership for a defined governance or change-control process (e.g. coordinating and being accountable for the outcomes of a group such as a Clinical Change Advisory Group), including maintaining registers, escalating risks and driving the process forward

Desirable

• Experience of records digitisation, scanning, data migration or transition from paper to digital processes
• Experience of using and supporting electronic document/records management systems and/or Electronic Patient Record (EPR) systems (e.g. Evolve, scanning and Ticketing systems)

SKILLS, ABILITIES & KNOWLEDGE
Essential

• Sound knowledge of confidentiality, data protection and information governance principles, including the Data Protection Act 2018/UK GDPR

Desirable

• Good working knowledge of Microsoft Office and clinical/records systems, with accurate keyboard skills

SPECIAL CIRCUMSTANCES
Essential

• Ability and willingness to travel between Trust sites as required by the role

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.