Job summary
You will be a self-driven and patient focused pharmacy technician with experience at providing operational leadership to a pharmacy team. You will have a passion for developing the service and continuous improvement to provide the best patient experience.

Main duties of the job

• Provide senior operational leadership for the outpatient pharmacy service across CRH and HRI, ensuring safe, efficient and patient centred delivery in line with SOPs, medicine legislation and CHS / CHFT policies
• Manage people, capacity and resources (rota planning, workforce deployment, stock governance, system and facilities), acting as first line budget holder within delegated limits
• Responsible for KPIs and continuous improvement. Lead audits, incident / near miss learning and strategic service development projects to improve flow, patient safety, patient experience and value for money

About us
CHS is an exceptional place to work with many amazing teams of hard working and dedicated staff, delivering high standards of estates, facilities, clinical engineering and procurement services to Calderdale and Huddersfield NHS Foundation Trust and other customers. From May 2025 CHS started to provide the pharmacy outpatient dispensing service for CHFT patients.

The Trust itself is currently reconfiguring its services, supported by £196.5m of capital funding from the Department of Health and Social Care to invest in local health services at both Calderdale Royal Hospital (CRH) and Huddersfield Royal Infirmary (HRI). This is a significant investment and an opportunity to enhance services for our populations in Calderdale, Huddersfield and West Yorkshire for generations to come.

These developments will provide better care for patients in modern, comfortable surroundings and support delivery of leading-edge hospital services as well as providing an exceptional and environmentally sustainable working environment to attract and retain a highly skilled workforce.

Obviously, this is an exciting time for us as we continue to develop our commercial strategy and bring services in-house. We are ensuring that the organisation is fit for purpose by embedding our values and behaviours. The four key behaviours underpinning the whole of our strategy are:

We put the patient first.

We 'go see'.

We work together to get results.

We do the must-dos.

Job responsibilities
See briefing pack for details.

• Provide senior operational leadership for the outpatient pharmacy service across CRH and HRI, ensuring safe, efficient and patient centred delivery in line with SOPs, medicine legislation and CHS / CHFT policies
• Manage people, capacity and resources (rota planning, workforce deployment, stock governance, system and facilities), acting as first line budget holder within delegated limits
• Responsible for KPIs and continuous improvement. Lead audits, incident / near miss learning and strategic service development projects to improve flow, patient safety, patient experience and value for money

Person Specification
Experience
Essential

• Significant post qualification pharmacy experience supported by relevant formal evidenced based training
• Substantial day to day operational lead experience in a pharmacy setting
• Proven line management experience for groups of pharmacy staff
• Demonstrable delivery of quality improvement projects with measurable KPI improvements
• Budget and medicine stock stewardship and supplier liaison
• Multi-site or cross department co-ordination experience
• Evidence of CPD and self-development

Desirable

• Hospital pharmacy experience

Knowledge & Skills
Essential

• Operational leadership of a pharmacy dispensary service
• Capacity management skills including rota planning, workload prioritisation and queue management in a busy workplace setting
• Analysis of complex facts or situations to formulate an appropriate plan
• Writing and review of SOPs
• Incident investigation
• Medicine legislation
• Controlled drug legislation
• Health & safety compliance
• High standard of data literacy including KPI Monitoring
• High standard of data literacy including Extracting reports from various clinical systems
• High standard of data literacy including Interpetaing trends
• Change and quality improvement skills

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).