Job Summary
Join Worcestershire Acute Hospitals NHS Trust in a senior leadership role where you will help shape and deliver high-quality pharmacy services across our hospital sites. This is an exciting opportunity for an experienced pharmacy technician to lead operational services, drive innovation and improve patient care.

As a key member of the Pharmacy leadership team, you will provide operational leadership for medicines management services, ensuring safe, effective and efficient service delivery. Working closely with pharmacists, technicians, nursing teams and operational colleagues, you will lead service improvement, workforce development and performance management while maintaining the highest standards of governance and regulatory compliance.

We are looking for a motivated and forward-thinking leader with excellent communication skills, a strong operational background and a passion for delivering outstanding patient care. In return, we offer the opportunity to influence service development, support staff growth and play a pivotal role in shaping the future of pharmacy services across Worcestershire.

Main duties of the job
Reporting directly to the Principal Pharmacist for Operations the post-holder will provide operational management for Pharmacy services across WAHT, developing and maintaining services both in the Trust and with partner organisations.

The post-holder, together with other members of the Pharmacy Senior Management Team will be responsible for providing strong and visible leadership to the team both inside and outside of Pharmacy.

The post holder will be required to support the PTT and deputise for certain aspects of the Deputy Chief and Principal Pharmacist as needed.

About us
Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.

The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester

Our workforce is more than 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.

We are committed to recruiting the best people to work with us. Our values, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.

Being open and honest
Ensuring people feel cared for
Showing respect to everyone

We are committed to developing a culture of continuous improvement by embedding the principles of our Improvement System.

We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.

Job responsibilities

• development and implementation of service strategies and business plans/cases
• operational effectiveness and efficiency
• budgetary control
• performance against national and local targets/key performance indicators/outcome measures
• the delivery of activity targets and the maximisation of savings and income
• contract management with other partners and third-party providers
• responsibility for appropriate licenses and registration with regulatory bodies

Person Specification
Management/Supervision Skills

• Ability to take responsibility for the full range of management responsibilities for a number of areas within the department e.g. recruitment, development, performance management, appraisal, discipline etc.
• Direct line management responsibilities
• Able to lead formal investigations into staff performance issues and make appropriate recommendations
• Evidence of change management skills
• Able to empower and motivate staff
• Able to effectively manage difficult personnel and performance issues
• Able to work across organisational boundaries
• Able to formulate and direct policy
• Able to plan, organise and chair meetings, ensuring action plans are delivered

Experience
Essential

• Three years recent general management experience in an acute NHS Trust with, responsibility for operational matters including, staff management, budgetary responsibility, performance targets or specialist services.
• Proven experience of service development.
• Proven experience of change management ability
• Experience of leading projects.
• Experience of working across a number of organisations

Desirable

• Experience in operational management of Pharmacy services in an acute NHS Trust.

Qualifications
Essential

• Educated to NVQ3 level and/or management
• Professional knowledge acquired through vocational masters degree in Pharmacy or equivalent experience
• Specialist knowledge acquired through diploma level or equivalent experience

Desirable

• Graduate or post-graduate level qualification in management / leadership.
• UK Registered healthcare professional.
• Management qualification or working towards

Personal Qualities

• Leadership skills
• Excellent interpersonal skills
• Able to problem solve.
• Able to show empathy.
• Assertiveness
• Able to use persuasive/influencing skills.
• Able to use research skills.
• Proven ability to exercise project management skills.
• Ability to work within and build an effective team environment.
• Ability to develop and motivate staff
• Flexible to meet the demands of the service.
• Understanding and appreciation of human diversity.
• Imaginative and innovative to develop new ways of meeting service needs.
• Able to cope with competing priorities and heavy and complex workloads.
• Proven ability to prioritise and plan
• Able to resolve conflicts.

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).