Job Summary
To be responsible for the overall management of the clinical area, Richmond ward and the professional development of staff within Planned Cared Division. The Ward Manager will provide advice and support to the whole multidisciplinary team in caring for patients. The Ward Manager will be expected to maintain high standards of care and be accountable for auditing those standards.

Main duties of the job
To be responsible for the overall management of the clinical area, Richmond ward and the professional development of staff within Planned Cared Division. The Ward Manager will provide advice and support to the whole multidisciplinary team in caring for patients. The Ward Manager will be expected to maintain high standards of care and be accountable for auditing those standards. The post holder will be responsible for maintaining a suitable and safe environment for patients and staff. On occasions, the post holder will deputise for the Matron in their absence. The post holder will be responsible for providing leadership and professional development for the nursing and support workers within the clinical area. They will provide professional advice and support to the whole multidisciplinary team in caring for patients. The post holder will also provide nursing leadership for implementation and evaluation of all education, training and development of staff. They will develop, implement and evaluate policies, guidelines and protocols for the management of patients attending the clinical area in conjunction with the specialist MDT teams. They will be responsible for the interpretation of and maintaining compliance with Trust policies. The post holder will aim to ensure that all patients are provided with a safe and high quality standard of care. They will be aware of the Care Quality Commission and work with the multidisciplinary team ensuring that they are maintained.

About us
Our Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London. Our nearly 7,500 staff care for a diverse population of 1.5m, providing full clinical services including maternity, A&E and children's services, plus specialist HIV and sexual health care. The CQC rates us Good in safety, effectiveness, care and responsiveness, and Outstanding in leadership and resource use. We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and an £80m Ambulatory Diagnostic Centre at West Mid. We are delivering sustainable healthcare through our Green Plan. In line with Greener NHS ambitions, we aim for net zero carbon emissions by 2045. Achieving this requires collective effort. We encourage staff to reduce their impact on carbon, waste and pollution wherever possible. Every action counts to create a healthier, more sustainable future. We are committed to equal opportunities and believe diversity drives innovation and excellence. We welcome applications from the global majority, veterans and underrepresented communities, valuing the perspectives they bring. If you haven't heard from us within 3 weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probation. Some roles may require weekend shifts at multiple sites.

Date posted: 07 July 2026
Pay scheme: Agenda for change
Band: Band 7
Salary: £49,387 to £56,515 a year per annum plus HCAS
Contract: Secondment
Working pattern: Full-time
Reference number: 289-PC-218
Job locations: West Middlesex Hospital, Twickenham Road, Isleworth, TW7 6AF, United Kingdom

Job responsibilities
Management
To be responsible for the provision of nursing care on the ward 24 hour a day.
Recruit and retain a workforce qualified to meet the needs of the patients in that area. This may include nursing staff, support workers, administrative staff, and housekeeping staff.
Manage ward staffing day to day to ensure effective use of resources. This includes responsibility for the duty rotas, annual and study leave, bank and agency usage.
Ensure that all staff in the area undergo annual performance development reviews and have educational needs of the area.
Identify and investigate any issues of conduct, discipline and performance within your team, in accordance with trust policies and procedures, in liaison with the Matron.
Maintaining the area budget (pay and non-pay) within the agreed budget. Report and investigate any deviation from this position (both deficits and surpluses). Also to deliver
Maintain a safe and acceptable environment for patients, visitors, students and staff, reporting and taking appropriate action on any hazards, incidents, faulty equipment or inadequate standards of cleaning. Coordinate the reporting of all such incidents for the area in liaison with the Divisional Risk Manager and Matron.
Collect data and provide essential information in a timely and accurate manner as requested by the directorate and trust management teams. This could include dependency studies, manpower and a variety of audits.
To ensure safe custody and administration of drugs in accordance with Trust policies and procedures and in liaison with the pharmacy team latest versions. Disseminate any changes in policy and procedures in a timely manner. Work within these policies.
To participate in meetings and project work as identified and delegated by the Matron, Service Managers and Divisional Nurse.
Deputise and act up for the Matron if required.
To investigate and respond to informal and formal complaints in a timely manner encouraging an open learning environment.
To monitor all incidents that occur within the clinical area undertaking root cause analysis as required.
To manage any changes in practice or learning identified through incident reviews.
Clinical/Professional Role
To act as a role model of expert clinical practice in the specialty.
To be a role model and effective leader.
To participate in direct patient care and taking regular clinical role.
To work closely with carers and relatives to ensure individualized patient centred care is provided.
To obtain patient and relative feedback by undertaking clinical rounds with the aim of providing excellent standards of care.
To ensure that nursing documentation is maintained to a high standard and to audit documentation in liaison with the Matron. Be a competent user of and participate in the ongoing development of the Electronic Patient Record.
To work in close liaison with other members of the multidisciplinary team.
To promote the development of evidenced based practice on the ward.
To promote clinical supervision on the ward within the
To ensure high standards of care are given to all patients, monitoring this through spot checks and clinical quality indicators outcome measures.
Explore opportunities to develop nursing roles in accordance with the Chief Nursing Officer of
Advise patients on the promotion of health and the prevention of illness
To liaise with other departments in the hospital e.g. Estates, Facilities, Finance, IT,
To ensure that services supplied are of an acceptable standard and problems identified are registered and addressed. On-going or serious problems will be notified to the line manager.
Educational Role
To identify educational needs of all members of staff through regular appraisal and review, taking appropriate action in liaison with the Matron
To be aware of the educational needs of student nurses ensuring that preceptors and assessors are available. Work in close liaison with the Practice Facilitators and other educational staff.
To be responsible for the orientation and development of new staff to the area, including the allocation of a preceptor.
To ensure the ward maintains a sound learning environment for all students.
Organise and participate in educational activities (e.g. teaching programmes) within the clinical area.
Professional Development
To participate in own performance development review, developing and actioning a Personal Development Plan (PDP) in liaison with the Matron.
To attend appropriate educational programmes to develop his/her self and team in accordance with the needs of the service.
To adhere at all times to the NMC Code of Professional Conduct, and any other NMC guidelines and regulations.

Person Specification
Application form and interview
Essential

• Registered Nurse
• Post registration education in relevant speciality
• Completed, or willing to undertake, management/leadership qualification or extensive management experience

Desirable

• Teaching and Assessing qualification

Experience
Essential

• Team management and development experience
• Recruitment, selection and retention experience
• Organising and delivering education experience
• People Management experience

Desirable

• Substantial experience at a band 6
• Experience of working with an electronic patient record

Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship: Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website. From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

UK Registration: Applicants must have current UK professional registration. For further information please see NHS Careers website.

Employer contact details
Matron: Saheli Das
Email: saheli.das@nhs.net
Telephone: 0203315000