Job summary
An exciting opportunity has arisen within our First Response Service. The successful applicant will be providing enhanced management and mental health assessment for individuals who contact 111 with mental health crisis via the Mental Health Response Vehicle (MHRV).

Main duties of the job
First Response Service (FRS) is expanding to include Mental health Response Vehicles (MHRV) across the Trust footprint. The post provides an opportunity for motivated individuals to be involved in developing the FRS delivery model. The MHRV's attend specific mental health jobs where a double-crewed ambulance and transport to AED's may not be required as there is no physical injury. Patients will be transported to safe spaces across the Trust including crisis cafes, where the team will have access to First Responders. The post holder will be expected to work as part of the Urgent Care Mental Health First Response Service which includes Crisis Resolution Home Treatment Teams, Liaison Services, Street Triage Services, Liaison and Diversion Services.

About us
Cheshire and Wirral Partnership (CWP) provides health and care services for a population of over one million people, including mental health, learning disability, community physical health and all-age disability care, as well as the provision of three GP surgeries in Cheshire. We employ around 4,500 staff across 73 sites and have services across Wirral and Cheshire, as well as Trafford, Warrington, Bolton, Halton, Liverpool and Stockport. Our aim is to help improve the lives of everyone in our communities, adopting a compassionate, person-centred approach to everything we do. We are rated as Outstanding for Caring by the Care Quality Commission, with a Good rating overall. As a Disability Confident Employer, Rainbow Badge Scheme member, Veteran Aware organisation and proud holder of the Armed Forces Covenant Employer Recognition Scheme Gold Award, CWP is committed to making our recruitment practices as inclusive as possible and developing a culture that values differences, and welcome applications from people who have direct experience of accessing our services. All new starters will commence in post on one fixed start date each month, in line with our Prepare to Care (P2C) induction programme date. P2C offers up to 3 weeks training to support you to meet the induction / initial training requirements of the role. Whether you are just starting out in your career or looking to use your existing skills and experience in a new role, you'll find something to suit you at CWP.

Details
Date posted: 16 July 2026
Pay scheme: Agenda for change
Band: Band 6
Salary: £39,959 to £48,117 a year per annum
Contract: Permanent
Working pattern: Full-time
Reference number: 373-SMH2672-A RR
Job locations:
Crisis Line
71-77 St Anne Street
Chester
CH1 3HT
United Kingdom

Job description
Job responsibilities
Please download a copy of the job description (see documents to download section below) for full details of the main responsibilities for this role. At CWP, our recruitment selection processes are based on both competence (see person specification for details) and values. CWP recruits people that can demonstrate the Trusts Values in their everyday life and we use a values-based approach in our interviews, which explores not only what you do but how and why you do it. Before applying, we encourage you to review the Trusts Values and think about how these align with your own personal values. The supporting information section in your application should reflect your understanding of the Trusts Values and associated behaviours and you should provide examples from your work experience and/or personal life which demonstrate these values through your behaviours. An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website. If you need any further guidance to help you complete your application, contact our recruitment team via email at: cwp.recruitment@nhs.net or by calling 01244 393100. If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme? Please inform the team if you have any special support needs to be considered as part of the interview and selection processes. The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers. Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies. New entrants to the NHS will commence on the minimum of the scale stated above. Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date. Good luck with your application. We hope to welcome you to Team CWP very soon!

Person Specification
Qualifications
Essential

• Recognised qualification in mental health - RMN, AHP, Psychology, Social care (AMHPs)

Desirable

• Evidence of further professional development involving serious mental illness.
• Willingness to undertake and complete nurse prescribing certificate.
• Non-medical Prescribing certificate.

Knowledge and Expertise
Essential

• Knowledge and sensitivity to equal opportunities issues
• Sound knowledge of current professional staff development and continuous service improvement issues, particularly in the context of ADHD and personality disorder services.

Desirable

• Information Management and Technology skills.

Experience
Essential

• A significant amount of post registration experience within a mental health setting.

Desirable

• Multi-disciplinary team work.

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details
Employer name: Cheshire and Wirral Partnership NHS Foundation Trust
Address:
Crisis Line
71-77 St Anne Street
Chester
CH1 3HT
United Kingdom
Employer's website: https://www.cwp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

For questions about the job, contact:
Acting Team Manager
Andrew Garvey
andrew.garvey3@nhs.net