Job summary
Covent Garden Centre is seeking an experienced, enthusiastic, compassionate and proactive individual to take on the role as a Health Care Assistant (HCA) and General Practice Assistant in a dual role capacity to join our forward thinking, friendly and supportive team. This is an exciting opportunity for an experienced HCA/GPA who is passionate about improving patient outcomes and supporting the health and wellbeing of our local community.

The successful candidate will join our team and will work closely with our GPs, nurses, pharmacists and wider multidisciplinary team to deliver high-quality patient care while supporting the smooth running of the practice. The role includes both clinical and administrative responsibilities, with a strong focus on patient-centred care, prevention and health promotion.

Main duties of the job

• Undertake delegated clinical duties including: Phlebotomy, Diabetes Reviews, Mental Health Checks, NHS Health Checks, ECG recording, Blood pressure monitoring, Cardio, Renal and Metabolic Reviews as part of our single offer contract, Other health review, Height, weight and BMI measurements.
• Ensure clinical rooms remain fully stocked, clean and organised.
• Maintain infection prevention and control standards at all times.
• Accurately document consultations and clinical activity within SystmOne.
• Escalate any abnormal findings or safeguarding concerns appropriately.
• Deliver patient-centred care in line with policies, local protocols and NHS standards.
• Maintain confidentiality and comply with information governance policies.
• Contribute to service improvement and support the wider multidisciplinary team.
• Sending Referrals.
• Maintaining Disease Registers.

About us
We are a forward thinking practice with a growing, diverse inner city patient population of 5000. We are a member of the West End & Marylebone PCN, and GP Federation Healthcare Central London.

Our current team comprises of 1 GP partner, 3 Salaried GPs, 1 Practice Nurse, 1 Practice Manager, 1 Reception Manager, 4 Receptionists and 1 GPA.

As part of the PCN we also have attached to the practice: Clinical Pharmacist, Care Navigator, First Contact Physio, Health and Well being coach.

The practice is committed to supporting all team members with self-development and continuing professional development.

Details
Date posted: 20 October 2026
Pay scheme: Other
Salary: Depending on experience
Contract: Permanent
Working pattern: Part-time
Reference number: A2926-26-0006
Closing date: 30 October 2026

Job responsibilities

• Undertake delegated clinical duties including: Phlebotomy, Diabetes Reviews, NHS Health Checks, ECGs, Blood pressure monitoring, Height, weight and BMI measurements, Mental Health Reviews, Cardio Renal and Metabolic Reviews.
• Assist with patient care navigation and signposting to appropriate services.
• Support with referral processes.
• Support Nurse and GPA with maintaining clinical registers.
• Ensure accurate clinical coding and documentation within SystmOne.
• Proactively support patients to improve their health and wellbeing within the community.
• Maintain and manage stock levels, ensuring clinical rooms are fully stocked and organised.
• Monitor vaccine and clinical stock supplies and support cold-chain processes where required.
• Promote health education and preventative healthcare initiatives.
• Support the nursing and clinical team with infection prevention and control procedures.
• Maintain infection prevention and control standards at all times.
• Escalate any abnormal findings or safeguarding concerns appropriately.
• Deliver compassionate, patient-centred care in accordance with policies, local protocols and NHS standards.
• Maintain confidentiality and comply with information governance policies.
• Contribute to service improvement and support the wider multidisciplinary team.

Person Specification
Experience
Essential

• Care Certificate.
• Accredited Phlebotomy certification.
• Previous experience as a Health Care Assistant within General Practice or Primary Care.
• Experience independently managing HCA clinics.
• Strong communication and interpersonal skills.
• Ability to work autonomously and within a multidisciplinary team. Good understanding of safeguarding, infection prevention and confidentiality.

Desirable

• Knowledge of SystmOne clinical system. Experience in wound care and dressings.

Qualifications
Essential

• Care Certificate.
• Accredited Phlebotomy Certification.
• GCSE Grade C or equivalent in English and Maths.

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details
Employer name: Covent Garden Medical Centre
Address: Covent Garden Medical Centre, 47 Shorts Gardens, London, WC2H 9AA, United Kingdom
Employer's website: Apply through our website

Employer contact details
For questions about the job, contact: Practice Manager Kieu Tu, nhsnwl.management_cgmc@nhs.net, 02073797209

Covent Garden Medical Centre's privacy notice is available on the employer's website.