Job summary
This is an exciting opportunity for a pharmacy technician with a passion for digital healthcare and improving medicines safety, workflow efficiency and patient outcomes through digital innovation. The role will also involve direct patient care with opportunities to develop your clinical knowledge and skills.

We welcome applications from registered pharmacy technician colleagues working in all sectors of the profession. Prior experience working in mental health is not required as a comprehensive programme of training and clinical supervision will be provided.

We provide pharmacy and medicines optimisation services to all of our mental health, learning disability and neuro-rehabilitation inpatient areas, as well as to community teams, Clozapine clinics and crisis teams. Our Pharmacy staff are highly regarded as valued members of the multi-disciplinary team.

Main duties of the job

• System administrator support within Pharmacy for digital medicines systems, including ePMA, automated drug cabinets (ADCs) and other programs.
• Assisting with the development and organisation of training of all staff required to use the ePMA system including medical, nursing and pharmacy staff and other digital systems.
• Working with the Clinical Safety Officers to assure the Trust that the ePMA and other digital systems minimise clinical risk and complies with legislative and governance requirements.
• Analysing and understanding complex data, relating to ePMA and other medicines systems, that can be used to inform and enhance user performance and improve patient safety.
• Assisting with the clinical and operational services to provide patient-centred care.

Operational support to the dispensing services at the main hospital sites at St Nicholas hospital by performing regular accuracy checking slots in the department and out on the wards.

About us
We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.

NHS Employees identified as at risk of compulsory redundancy and those eligible for the NENC Re-Deployment careers hub will receive prior consideration.

Job responsibilities
There will be potential flexibility in site working but there is an expectation to work at St Nicholas Hospital at least weekly.

Applicants must be registered with the General Pharmaceutical Council.

For more information or to arrange a visit please contact:
Ant Coleman, Lead Pharmacy Technician Medicines Systems (antony.coleman@cntw.nhs.uk)

Please find attached job description for full details.

Advertising date: 7th July 2026
Closing date: 26th July 2026
We welcome your application.

Person Specification
Education and Qualifications
Essential

• Registered pharmacy technician with the UK General Pharmaceutical Council
• Qualified Pharmacy Technician with post qualification experience (equivalent to NVQ3/BTEC or Level 3 Apprenticeship PTPT).
• Accredited checking technician
• Up-to-date CPD record

Desirable

• Knowledge of informatics and reporting techniques
• Knowledge of TAG ePMA, Optum (ASCribe), Omnicell
• Completion of relevant NHS England Medicines Management Course modules

Knowledge and Experience
Essential

• Knowledge of a pharmacy dispensary environment and the day-to-day tasks involved
• Clinical experience of working in ward based environments
• Well-developed knowledge of pharmacy IT systems
• Demonstrable ability to present complex or sensitive information to multidisciplinary groups
• High level of computer literacy

Desirable

• System change management and project management
• Experience of supervising/managing staff

Skills and Competencies
Essential

• Good analytical and problem solving skills
• Confident Oral Presenter
• Good written communication skills
• Self-starter / Innovative
• Excellent interpersonal skills
• Prioritisation skills
• Ability to work effectively in a multi-team approach

Desirable

• Advanced skills in Microsoft Excel and Power BI
• Teaching and training skills

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer contact details
For questions about the job, contact:
Lead Technician - Medicines Systems
Ant Coleman
antony.coleman@cntw.nhs.uk
01912456606