Closing date: 23 July 2026

Job summary
We are looking for an enthusiastic and motivated Pharmacy Technician to join our established Pharmacy Team. Working alongside our existing Pharmacy Technician and Prescription Clerk. Interviews will be held on Wednesday 29th July 2026.

Main duties of the job
You will play a key role in delivering a safe, efficient and patient-focused medicines management service. You will work closely with GPs, nurses, care coordinators and administrative colleagues to ensure patients receive the right medicines at the right time while supporting safe prescribing and continuous improvement across the practice. This is an excellent opportunity to join a friendly, forward-thinking teaching practice where your ideas and expertise will be valued.

About us
Fishponds Family Practice has proudly served the local community for over 100 years and now cares for more than 12,000 patients. We are a stable, supportive and forward-thinking practice with five GP partners, salaried GPs, nurses, healthcare assistants, paramedics and a highly experienced administrative team. We are also a well-established training practice, supporting the education of medical students and other healthcare professionals. We believe in continuous improvement, making the best use of technology and creating an environment where staff feel supported to develop and contribute ideas.

Details
Date posted: 09 July 2026
Pay scheme: Other
Salary: £19.30 an hour
Contract: Permanent
Working pattern: Full-time
Reference number: A0468-072026
Job locations: Beechwood Road, Bristol, BS16 3TD

Job description
Job responsibilities
Medicines Optimisation

• Undertake medicines reconciliation following hospital discharge and other transfers of care within agreed practice timescales.
• Maintain accurate medication records on the clinical system, updating and reviewing medications through agreed practice pathways and following changes arising from medicines reconciliation, medication reviews and clinical correspondence.
• Undertake agreed searches and recalls for patients requiring high-risk drug monitoring, medication reviews and to support achievement of QOF and other contractual requirements.
• Support medication review processes by identifying patients requiring review and preparing information for clinicians in accordance with practice protocols.
• Support safe, evidence-based and cost-effective prescribing through medicines optimisation initiatives.

Repeat Prescribing

• Process repeat prescription requests accurately, safely and in accordance with practice SOPs and agreed turnaround times.
• Convert appropriate acute medicines to repeat medication in accordance with practice protocols.
• Support and manage Electronic Repeat Dispensing (eRD) processes, identifying suitable patients and promoting uptake in line with NHS guidance and practice protocols.
• Support the preparation and submission of prescription claim information, ensuring relevant prescriptions are identified, processed and recorded accurately in line with NHS requirements.
• Identify opportunities to improve repeat prescribing systems and SOPs.

Patient Care

• Respond to medication queries promptly, documenting actions and escalating clinical issues appropriately.
• Provide advice within professional competence and promote positive patient experience.

Quality Improvement

• Take ownership of allocated medicines management workstreams and ensure these are completed within agreed timescales.
• Participate in prescribing audits, Ardens searches and QOF-related medicines optimisation work.
• Identify and contribute to service improvements to improve prescribing systems, patient safety and workflow efficiency, bringing suggestions forward to the Pharmacy Team and Management Team.

Governance

• Complete emergency medicines and controlled stationery checks.
• Support training of colleagues and comply with legislation and practice policies and standard operating procedures.

Professional Responsibilities

• Maintain GPhC registration.
• Participate in CPD, appraisal and mandatory training.
• Maintain confidentiality and comply with GDPR and information governance requirements.
• Comply with safeguarding, information governance, infection prevention and control, and health and safety requirements.
• Undertake any other duties appropriate to the role and grade of the post.

Key Performance Expectations

• Performance will be assessed against the responsibilities in this job description together with adherence to practice policies, agreed objectives and the values of Fishponds Family Practice.
• Prescription requests processed accurately and within agreed timescales.
• Medicines reconciliation completed promptly following transfers of care.
• High-risk drug monitoring recalls and medication review recalls completed in accordance with practice protocols.
• Appropriate uptake and management of Electronic Repeat Dispensing (eRD).
• Medication queries managed professionally and documented appropriately.
• Prescribing audits, QOF-related work and quality improvement projects completed to agreed standards.
• Prescription claim processes completed accurately and within required timescales.
• Positive collaborative working within the multidisciplinary team.
• Professional standards, attendance and mandatory training requirements consistently met.

Person Specification
Qualifications
Essential

• Level 3 Pharmacy Technician qualification
• Registered Pharmacy Technician (GPhC)

Desirable

• Completed Primary Care Pharmacy Education Pathway
• Medicines optimisation
• ACT qualification

Experience
Essential

• Excellent communication skills with patients and colleagues
• Good IT and organisational skills
• Attention to detail
• Team player
• Able to prioritise competing demands
• Ability to use initiative and problem-solve effectively
• Ability to learn and use a range of clinical and administrative software packages
• Able to work independently and recognise when to seek help

Desirable

• Primary Care experience
• EMIS Web
• Ardens
• QOF knowledge
• Experience of Electronic Repeat Dispensing (eRD)
• Understanding of NHS prescribing claims and reimbursement processes

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Applicants must have current UK professional registration. For further information please see NHS Careers website.

Employer details
Employer name: The Fishponds Family Practice
Address: Beechwood Road, Bristol, BS16 3TD
Employer's website: https://www.thefishpondsfamilypractice.nhs.uk/

For questions about the job, contact:
Business Manager Sue Vicker - sue.vicker1@nhs.net