Job summary
Exciting opportunity for a Full Time Team Manager position within the Gateshead Psychiatric Liaison Team, based at the Queen Elizabeth Hospital.

Full Time role with flexibility to support candidates with condensed working hours, for example, 4 x 8am-6pm shifts, across Monday to Sunday, alongside service need. Alternatively, working hours would ordinarily be across Monday to Friday normal working hours (9-5pm) should condensed hours not be required.

The Team Manager is responsible and accountable for providing safe, effective care and an efficient service, to patients and their carers who live within the community.

Key aspects of the role include monitoring the performance and quality of the service the team delivers. Alongside clinical leadership and effective day-to-day management of the team, commitment to promoting recovery and maximising independence and fulfilling wider management responsibilities as required by the organisation.

Main duties of the job

• Provide day-to-day management of the team, hold excellent communication skills and ability to form positive working relationships with Systems Partners
• Support with recruitment, retention and induction of staff
• Conducting clinical and managerial Supervision, Appraisals and oversight of individuals development
• Managing performance and absence/staff wellbeing
• Ensure statutory and mandatory training is completed
• Support implementation and development of patient and carer experience
• Oversight of a support with Informal and Standard Complaints process
• Engagement within Interface Meetings
• Dealing with grievance and disciplinary cases
• Motivate, engage and develop the team within a multi-disciplinary team environment
• Lead and coordinate team communication, including holding regular team meetings, communicating and consulting on service changes (which may be contentious), and acting as a conduit of information
• Support Team following Serious Incidents and with Debriefs, Local and After Action Review Process and Serious Incident Panels

About us
We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return, we can offer a dynamic working environment in which to build a career.

There are opportunities for further professional development within scope of the successful candidates experience and development needs, alongside service need.

Details
Date posted: 03 September 2026
Pay scheme: Agenda for change
Band: Band 7
Salary: £49,387 to £56,515 a year per annum
Contract: Permanent
Working pattern: Full-time
Reference number: 263-CCG26-338-AB
Job locations: Tranwell Unit Queen Elizabeth Hospital, Windy Nook Road, Gateshead, NE10 9RW, United Kingdom

Job responsibilities
Please find attached job description for full details.

Advertising date : 3rd September 2026
Closing date : 10th September 2026
We welcome your application.

Person Specification
Education and Qualification
Essential

• First Level Registered Nurse RNMH, RMN, RNLD or equivalent first level qualification e.g. Social Worker, OT, Clinical Psychologist, other.
• Relevant Post Graduate qualification or Training.

Knowledge and Experience
Essential

• Experience of coordinating and managing staff resources.
• Experience of working within a multi-disciplinary team using a community based approach.
• Experience of providing community bases mental health services.
• Experience of leading teams and taking on a leadership role in project management.
• Commitment to Partnership working both multi-agency and multi-disciplinary.
• Coordinating and supporting staff in the day to day provision of clinical services.

Desirable

• Awareness of human resource issues and budget management. Undertaking Joint Development Reviews.

Skills and Competencies
Essential

• Demonstrate leadership skills/delegation.
• Excellent communication skills
• Excellent interpersonal skills including negotiation and conflict management
• Experience of Performance Management
• Evidence of effective organisational skills
• Expert clinical and managerial supervision skills
• Experience of conducting and evaluating clinical audit
• Evidence of maintaining accurate and contemporaneous record keeping

Desirable

• Knowledge of RiO data systems and IT skills
• Demonstrate change management skills

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details
Employer name: Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust
Address: Tranwell Unit Queen Elizabeth Hospital, Windy Nook Road, Gateshead, NE10 9RW, United Kingdom
Employer's website: https://www.cntw.nhs.uk/careers/

Employer contact details
For questions about the job, contact: Clinical Manager Claire Smiles, claire.smiles@cntw.nhs.uk, 07890043498

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applicants must have current UK professional registration.