Dean Cross Surgery
Health Care Assistant
The closing date is 19 November 2026

Job summary
As a Healthcare Assistant, you will work under the supervision of our nursing team and GPs to provide a range of clinical and administrative duties that contribute to the efficient running of the practice.

The successful candidate will be caring, organised, and able to communicate effectively with patients and colleagues.

Main duties of the job
The Healthcare Assistant supports the nursing and clinical team in delivering high-quality patient care. Key duties include:

• undertaking routine clinical observations such as blood pressure, pulse, height, weight and BMI measurements
• performing venepuncture and ECGs (following appropriate training and competency assessment)
• assisting with wound care and dressings
• preparing and maintaining clinical rooms and equipment
• processing specimens
• supporting vaccination and screening programmes
• maintaining accurate patient records
• providing a caring, professional service to patients

The HCA also ensures compliance with infection prevention and control procedures, maintains stock levels, and works as part of the multidisciplinary team to promote patient health and wellbeing.

About us
At Dean Cross Surgery, we are proud to provide high-quality, patient-centred healthcare to our local community. We are a friendly, supportive, and forward-thinking GP practice that values teamwork, professionalism, and compassionate care.

Joining our clinical team as a Healthcare Assistant (HCA) offers the opportunity to make a real difference to patients' lives while working alongside experienced GPs, nurses, AHPs, ARRS roles and administrative colleagues in a welcoming environment. We are committed to developing our staff, encouraging ongoing learning and supporting career progression within primary care.

We recognise that our people are our greatest asset and strive to create a positive workplace culture where everyone feels valued, respected, and empowered to contribute to the success of the practice. Our team works collaboratively to deliver excellent standards of care while maintaining a healthy work-life balance.

As a Healthcare Assistant at Dean Cross Surgery, you will play an important role in supporting the delivery of a wide range of clinical services, helping patients manage their health and wellbeing, and contributing to the continued development of our practice.

Person Specification
Essential

• Experience of working in a healthcare environment
• Good communication and interpersonal skills
• Ability to work effectively as part of a multidisciplinary team
• Basic IT skills and experience of electronic record systems
• Understanding of patient confidentiality and data protection
• Ability to prioritise workload and work independently when appropriate

Desirable

• Care Certificate
• NVQ Level 2 or 3 in Health and Social Care (or equivalent)
• Experience in primary care/general practice
• Competency in venepuncture and ECG recording
• Knowledge of chronic disease management and health promotion

Working Conditions

• Working within a busy GP practice environment
• Contact with patients presenting with a variety of health conditions
• Requirement to follow infection control and health and safety procedures at all times

Values and Behaviours

• Patient-focused and compassionate
• Professional and trustworthy
• Respectful and inclusive
• Flexible and adaptable
• Committed to continuous improvement and teamwork

Qualifications

• Essential: GCSE grade A to C in English and Maths; previous experience working as a Healthcare Assistant in a healthcare setting
• Desirable: experience within General Practice or Primary Care; venepuncture qualification and experience; ECG competency; Care Certificate or NVQ Level 2/3 in Health and Social Care; knowledge of EMIS Web or SystmOne

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer contact details
For questions about the job, contact: Practice Manager, Laura Scott, laura.scott5@nhs.net

Dean Cross Surgery's privacy notice is available on the employer's website.