Whitehill Surgery
Health Care Assistant
The closing date is 09 December 2026
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Job summary
Would you like a new challenge, working in a busy GP practice, whose aim is to make a real difference, to our diverse catchment population?

We are looking to recruit a motivated and enthusiastic Healthcare Assistant, to work mornings 5 days a week, Monday to Friday a total of 22 hours per week. There may be a requirement for you to work Saturday mornings on occasion. Benefits: Company pension,Free parking,On-site parking

You will be responsible, as part of our nursing team, and under the indirect supervision of the Lead Practice Nurse, for the delivery of high-quality patient focussed services, including venepuncture, annual diabetes reviews, mental health checks, urinalysis, administration of B12 injections, as well as participating in health promotion and all other healthcare Assistant duties.

Main duties of the job
Responsibilities:

• Undertake venepuncture
• Carry out observations and biometrics such as BP, Pulse, height and weight and foot checks as part of diabetes reviews
• Carry out mental health check reviews
• Support the practice nurses with health promotion programmes
• Act as a chaperone as required
• Ensure specimens are recorded and ready for onward transportation
• Deliver opportunistic health promotion where appropriate
• Removal of stitches and staples

Essential Qualifications: Healthcare qualification or equivalent level Phlebotomy certification

About us
Our Team: A skilled, supportive team that works collaboratively, shares knowledge, and helps each other succeed.
Our Atmosphere: Friendly, inclusive, and welcoming, with open communication and mutual respect.
Our Work Ethic: We value professionalism, teamwork, accountability, and continuous improvement.

Details
Date posted: 11 November 2026
Pay scheme: Other
Salary: £13.30 an hour
Contract: Permanent
Working pattern: Part-time
Reference number: A0020-26-0000
Job locations: Whitehill Surgery, Oxford Road, Aylesbury, Buckinghamshire, HP19 8EN, United Kingdom; Fairford Leys Surgery, 3 Ashley Court, 65 Kingsgate, AYLESBURY, Buckinghamshire, HP19 8WB, United Kingdom

Job description
Job responsibilities
Role Summary:
To support the practice nursing team in the delivery of nursing services, working as part of the practice multidisciplinary team, delivering care within their scope of practice to the patient population.
To deliver and assist clinical staff in the provision of treatment, preventative care, health promotion and patient education.

Primary Responsibilities:

• Undertake venepuncture
• Carry out observations and biometrics such as BP, Pulse, height and weight and foot checks as part of diabetes reviews
• Carry out mental health check reviews
• Support the practice nurses with health promotion programmes
• When trained administer B12 injections and pneumonia/RSV and Covid vaccines
• Act as a chaperone as required
• When trained, administer flu vaccinations as part of the seasonal flu campaign
• Ensure specimens are recorded and ready for onward transportation
• Deliver opportunistic health promotion where appropriate

Secondary Responsibilities:

• Participate in practice audits as directed by the Lead Practice Nurse
• Participate in local initiatives to enhance service delivery and patient care
• Support and participate in shared learning within the practice
• Removal of stitches and staples

Role Specification:
Essential: Qualifications: Healthcare qualification or equivalent level; Phlebotomy certification
Experience: 6 months relevant experience working in a primary care environment in the last 2 years; Experience of working with the general public; Experience of working in a healthcare setting
Clinical Knowledge & Skills
Essential: Venepuncture; Ability to record accurate clinical notes
Desirable: Wound Care / Removal of sutures & staples; Chaperone procedure
General Skills
Essential: Excellent communication skills (written and oral); Strong IT skills; Clear, polite telephone manner; Effective time management (Planning & Organising); Ability to work as a team member and autonomously; Good interpersonal skills; Ability to follow clinical policy and procedure; Competent in the use of Office and Outlook
Desirable: Competent in the use of patient record management systems: EMIS
Personal Qualities
Essential: Polite and confident; Flexible and cooperative; Motivated; High levels of integrity and loyalty; Sensitive and empathetic in distressing situations; Ability to work under pressure / in stressful situations; Effectively able to communicate and understand the needs of the patient; Commitment to ongoing professional development; Effectively utilises resources
This job description outlines the roles, duties, and responsibilities of the post. It is not intended to detail all specific tasks.

Benefits:

• Company pension
• Free parking
• On-site parking

Experience: Phlebotomy: 1 year (required)

Person Specification
Qualifications
Essential:

• NVQ Level 2 or Level 3 in Health & Social Care
• Understanding of patient confidentiality and data protection.
• Knowledge of safeguarding vulnerable adults and children.
• Good communication and interpersonal skills.
• Ability to work effectively as part of a multidisciplinary team.
• Experience of providing care or support in a healthcare, care home, or community setting.
• Competent IT skills for maintaining patient records.
• Ability to remain calm, compassionate, and professional under pressure.
• Flexibility to support service needs and adapt to changing priorities.
• Commitment to equality, diversity, and high standards of patient care.

Desirable:

• Experience in a GP practice, NHS setting, or primary care environment.
• Training in phlebotomy, ECGs, wound care, or health checks.
• Knowledge of infection prevention and control procedures.
• Care Certificate qualification.

Experience
Essential:

• Experience providing direct patient care in a healthcare, primary care, or hospital setting.
• Experience working as part of a multidisciplinary team.
• Experience communicating effectively with patients, carers, and healthcare professionals.
• Experience maintaining accurate records and handling confidential information.
• Experience following infection prevention and control procedures.
• Experience managing workload and prioritising tasks in a busy environment.
• Experience delivering compassionate, patient-centred care.
• Experience recognising and escalating concerns relating to patient wellbeing and safeguarding.

Desirable:

• Previous experience in a GP practice or NHS primary care setting.
• Experience using clinical systems such as EMIS Web

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details
Employer name: Whitehill Surgery
Address: Whitehill Surgery, Oxford Road, Aylesbury, Buckinghamshire, HP19 8EN, United Kingdom
Employer's website: https://www.whitehillsurgery.nhs.uk

Employer contact details
For questions about the job, contact: Lead Practice Nurse, Amanda Booth, amanda.booth7@nhs.net

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