Job summary
We are looking for an enthusiastic and compassionate Healthcare Assistant (HCA) to join our friendly practice team. The successful candidate will support the nursing and clinical team in delivering high-quality, patient-centred care.

The role will include phlebotomy, ECGs, B12 vaccinations, health checks, H. pylori testing, FeNO, spirometry and other clinical duties, depending on experience and training.

You will need excellent communication skills, a caring approach and the ability to work effectively both independently and as part of a multidisciplinary team.

Main duties of the job

• Carry out phlebotomy, ECGs, B12 vaccinations and health checks.
• Undertake H. pylori testing, FeNO and spirometry following appropriate training.
• Record clinical observations and accurately update patient records.
• Support the nursing and clinical team with routine patient care.
• Provide a friendly, professional and patient-centred service.
• Maintain high standards of infection prevention, confidentiality and safeguarding.
• Assist with stock management, equipment checks and general clinical room duties.
• Work collaboratively with the wider practice team and undertake training as required.

About us
East Leicester Medical Practice is a well-established, friendly and forward-thinking GP practice serving a diverse community of approximately 12,000 patients in Leicester.

We are committed to providing high-quality, patient-centred care while continually developing and improving the services we offer. As a Training and Research Practice, we are passionate about education, innovation and supporting the development of the healthcare professionals of tomorrow.

Our experienced and dedicated multidisciplinary team provides a wide range of services, including GP consultations, nursing and healthcare assistant services, womens health, contraception, joint injections, migrant health screening, vaccinations and a range of diagnostic and preventative healthcare services.

We pride ourselves on being a welcoming and inclusive practice, working collaboratively with our patients, our team and local healthcare partners to improve health outcomes and deliver excellent care to our community.

East Leicester Medical Practice caring for our community, today and for the future.

Job responsibilities
We are seeking an experienced and compassionate Healthcare Assistant to join our friendly practice team. The role involves supporting the clinical team with a range of patient care and routine clinical duties, including phlebotomy, ECGs, health checks, B12 vaccinations and diagnostic testing. The successful candidate will provide high-quality, patient-centred care and work effectively as part of our multidisciplinary team.

Experience
Essential

• Relevant HCA/clinical experience, ideally within general practice.
• Phlebotomy experience and confidence undertaking clinical observations.
• Good communication and interpersonal skills.
• Caring, professional and patient-centred approach.
• Ability to work independently and as part of a multidisciplinary team.
• Good organisational and IT skills with accurate record keeping.
• Commitment to confidentiality, safeguarding and infection prevention.
• Willingness to undertake further training and development.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.