Job summary
As care assistant in Parkside Outpatients you will be expected to be an enthusiastic and well organised member of the team. You will be patient facing and responsible for running clinics for our private consultants to the highest of standards. You will work alongside trained members of staff assisting consultants with procedures and chaperoning during examinations. You will be expected to perform clinical tests such as phlebotomy and ECG's as well as supporting with our pre operative service and these clinical skills are essential to apply for this role. Due to the nature of private patients we require someone who can work flexibly with their hours and will on occasion be willing to cover at our private outpatient unit at Heatherwood Hospital. Please note this is a front facing clinical role where a high level of spoken and written English language is required. Please do not use AI software for completion of your application for this role. You currently must be in the UK and have current experience of working in a UK outpatient (or similar such as GP/dental clinic) setting as a HCA.

Main duties of the job
As a Health Care Assistant, you will work under direct or indirect supervision of a Registered Nurse/Nursing Associate. You will be primarily assisting the nursing team with care of the patients and will facilitate the smooth running of the department. As a member of the ward/department team you will always support clinically your registrant colleagues and act in the best interest of patients. With this role we expect that everyone is treated with respect and dignity and values others' beliefs whilst delivering clinical care. This is a clinical front facing role where excellent customer care skills are expected to be delivered to patients, relatives, carers, and colleagues. You will need to be driven and prepared to deliver high quality care and attention to detail. In this role you can look forward to a career full of development opportunities and the support from an excellent team of healthcare professionals - working alongside a reliable and friendly team. You will also have access to a full program of training and development as well as a range of employee benefits. When joining Frimley Health, we can offer you a supportive working environment as well as training and development to meet your needs. If you have an interest in providing exceptional patient care as well as developing your clinical knowledge and skills, then please apply via this vacancy.

About us
Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.

Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.

This vacancy is linked with the opportunity for Apprenticeship (for those eligible for Apprenticeships). This will support you to gain relevant knowledge, skills and experience that will help you achieve your potential in this role. This is a fantastic opportunity to gain a national recognised qualification while you are working and earning, which will support you in both this role and in your future career at Frimley Health. You will not be required to undertake an apprenticeship if you have previously completed a relevant apprenticeship, NVQ or similar Healthcare qualification.

Details
Date posted: 14 October 2026
Pay scheme: Agenda for change
Band: Band 3
Salary: £27,106 to £28,850 a year per annum
Contract: Fixed term
Duration: 12 months
Working pattern: Full-time
Reference number: 151-HS007-F
Job locations: Frimley Park Hospital, Wexham Park Hospital, Frimley, GU16 7UJ, United Kingdom

Job responsibilities

• Meeting and greeting patients
• Supporting queries both over phone and face to face for patients and consultants
• Chaperoning and assisting during clinical examinations
• Assisting with procedure clinics (within scope of practice)
• Phlebotomy
• Taking samples
• Taking observations
• Taking ECG's
• Stock management
• Communicating with consultants regarding clinic workload
• Uroflows
• Eye clinics - including assisting with minor operations within band 3 scope of practice
• ENT clinic

Elements of the Job Description and the Person Specification may be screened at interview. We reserve the right to terminate the interview if it is felt these are not met.

Please also note that it is a mandatory requirement, for those who do not have a Care Certificate, to complete a self-assessment form that is attached to this vacancy. Failure to complete and return this document 48 hours prior to your interview will delay the recruitment process or prevent your offer from being issued.

Level 3 Apprenticeship, see info available on this link: Senior healthcare support worker / Skills England

Please note, in line with UK Home Office legislation and due to upcoming changes to sponsorship requirements, we are unable to consider applicants who require sponsorship for this vacancy. If you are on a Graduate Visa with less than 1 year remaining we will not be able to progress with your application beyond Shortlisting.

Please check your eligibility under the latest UKVI requirements before applying. Applications from candidates who do not meet the criteria cannot be progressed.

Person Specification
Education

• Essential: Evidence of general education, eg GCSE's or equivalent functional skills Level 2 Numeracy and Literacy

Clinical

• Essential: Phlebotomy
• Essential: Observations and NEWS
• Essential: Urinalysis
• Desirable: Opthalmology clinics
• Desirable: Hysteroscopy and Colposcopy clinics
• Desirable: Uroflow
• Desirable: ENT Clinics

Administrative/Organisational

• Essential: Excellent organisational skills
• Essential: Excellent written and verbal communication skills
• Essential: Previous experience in an outpatient/GP or Dental Clinic setting

Functional skills

• Essential: Competent in EPIC
• Essential: Able to communicate effectively with MDT

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details
Employer name: Frimley Health NHS Foundation Trust
Address: Frimley Park Hospital, Wexham Park Hospital, Frimley, GU16 7UJ, United Kingdom
Employer's website: https://www.fhft.nhs.uk/

Employer contact details
For questions about the job, contact: Senior Sister Parkside Outpatients, Emma Ward, emma.ward@nhs.net, 03006134765

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