Job summary
We are looking for caring, motivated and enthusiastic Healthcare Support Workers to join our Enhanced Recovery Service.

Working as part of a multidisciplinary team, you will support people in their own homes following illness, injury or hospital admission to regain confidence, maximise independence and achieve their personal goals. You will provide practical reablement support, encouraging individuals to develop daily living skills and maintain their independence wherever possible.

You will work closely with patients, families, carers and health and social care colleagues to deliver person-centred care that focuses on what matters most to the individual. The role requires good communication skills, a compassionate approach and the ability to work both independently and as part of a team.

This is a rewarding opportunity to make a real difference to people's lives by helping them remain independent in their own homes and reducing the need for ongoing support.

In return, we offer a supportive working environment, regular supervision and opportunities for training and development.

At present, the Trust is unable to offer Skilled Worker visa sponsorship for this post. Applicants must have the right to work in the UK at the time of application.

Main duties of the job

• The purpose of this role is to support the delivery of responsive, high quality and community based care that enables people to remain safely in their own homes and avoid unnecessary hospital admission.
• The post holder will contribute to an intermediate care service that supports timely discharge from hospital and promotes rehabilitation, reablement and recovery.
• The post holder will provide person centred reablement support in line with individual care plans, helping people to regain independence and achieve their personal goals.
• Care will be delivered in accordance with HIOWH policies, procedures and guidelines, ensuring safe, compassionate and effective practice at all times.
• Will communicate on a regular basis with the patients, their relatives and colleagues in a caring, compassionate and professional manner using a trauma informed approach.
• Provide support to the nurse in charge and/or the person responsible for the clinical care of the patient.
• Exchange factual information with patients using tact, reassurance, empathy, compassion and acknowledging barriers to understanding.
• Use a range of skills to address barriers to understanding e.g. a patient has a physical impairment, mental health condition or learning disabilities.
• Promote and develop good relationships with patients, staff and visitors.
• Promote good relations between the departments and services.

About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.

Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.

We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.

Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence.

Qualifications

• Essential: Level 2 qualification or equivalent in a relevant area gained through experience, on the job training, short courses and completion of work-based competencies
• Essential: Completed care certificate, in the process or willingness to work towards the care certificate
• Desirable: Completed Care Certificate

Experience

• Essential: Ability to carry out assigned tasks effectively in a busy environment.
• Essential: Completion and maintenance of statutory and mandatory learning activities.
• Essential: Awareness, understanding and compliance of policies and practices e.g. Escort Policy, Prevention and control of infection and Health and Safety. This post holder is therefore able to work within the scope of their practice under direct and indirect supervision by a registered nurse (training will be provided).
• Essential: Can demonstrate knowledge of equipment used within the department to support the registered nurse and ensure that they are compatible and in good working order. Will escalate any concerns to registered nurse.
• Essential: Can demonstrate a range of core skills to competently undertake personal care for patients and related tasks and activities.
• Essential: Effective written and verbal communication skills, literacy and numeracy skills.
• Essential: Good observation skills and recognition of the deteriorating patient and importance of reporting and recording.

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details
Employer name: Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Address: Fort Southwick, James Callaghan Drive, Fareham, Hampshire, PO17 6AR, United Kingdom
Employer's website: Visit our website

Contact
For questions about the job, contact: Laura Higgs, Hiring Manager, Laura.higgs4@nhs.net

Pay scheme: Agenda for change
Band: Band 3
Salary: £25,760 to £27,476 a year. Please note for part time hours the salary will be pro rata.
Contract: Permanent
Working pattern: Full-time, Part-time, Flexible working
Reference number: 348-SYN-12917
Closing date: 08 November 2026

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone.