Job summary
This role is for 5-10 hours per week, working pattern to be discussed at interview stage

We would like to welcome an experienced Health Care Assistant trained to NVQ level 3 to join our team at Health and Beyond. We are a large organisation with a friendly team consisting of Doctors, General Practice Nurses, Nurse Associates, General Practice Assistants, Health Care Assistants, Advanced Clinical Practitioners, MSK Practitioners, Clinical Pharmacists, Pharmacy Technicians, Care Co-ordinators, Health and Wellbeing Coaches supported by Receptionists, Secretaries, IT and Administration staff.. The nursing team is well established and supportive.

You may also be required to cover for Annual Leave and sickness at the Managers request.

Main duties of the job

• Venepuncture
• Blood pressure recording
• Administer: COVID Vaccinations, Influenza vaccines, Pneumococcal vaccines, Shingles vaccines, B12 vaccines, RSV Vaccinations
• Collection of specimens as directed
• Urinalysis
• Height and weight measurement
• Spirometry, peak flow measurements and nebulizing
• Performing ECG and recording
• Basic wound care including 2-layer bandaging
• Removal of sutures/clips etc.
• Perform Home visits at Line Managers request.
• Assistance in the minor operating suite
• Maintenance of Clinical Fridge monitoring
• Health Promotion Activities
• To Assist in routine Child Health Surveillance
• To assist in Chronic Disease Clinics, including monitoring inhaler technique and foot pulses
• To perform NHS Health Checks and New patient checks
• To provide examination of ears and ear syringing in line with protocol
• To support delivery of clinical Quality & Outcomes Framework and QOF+

Administrative activities

• Answering the telephone, receiving and transmitting messages
• Filing in forms
• Arranging patient appointments
• Liaise with other health care professionals
• Ordering of equipment and other supplies
• Filing and record keeping as necessary

Other responsibilities

• To order, monitor and manage clinical supplies
• To ensure clinical supplies are replaced/rotated across all clinical rooms
• To support other Health Care Professionals in the various chronic disease management clinics
• Any clinical tasks as deemed appropriate and supported by individual training
• To record appropriate information in patient held records, clinic records and the practice computer system to comply with legal and professional requirements.
• To maintain confidentiality at all times
• To comply with all appropriate practice policies, clinical practices and protocols
• To comply with health and safety fire regulations and to report accidents/ incidents to the relevant colleagues as soon as practical.

About us
Our building has been purpose-built to cater for the modern regulations relating to disabled access. All patient areas are on the ground floor and a disabled patients toilet is within easy reach of the waiting area. A loop system for the hard of hearing surrounds the waiting area. If, because of hearing loss, you are unlikely to hear your name on the public address system, please notify a member of staff who will make arrangements to notify you when your doctor is ready to see you. A similar enquiry should also be made by partially sighted or blind patients if you do not have a sighted person to assist you. An induction loop system to benefit hearing aid users is in use in the reception area.

Who are we?
4 Willard Road Yardley | Birmingham | West Midlands | B25 8AA is the data controller. This means it decides how your personal data is processed and for what purposes. The Health and Social Care Act 2012 changed the way that personal confidential data is processed. Therefore, it is important that patients are made aware of, and understand these changes and that you have an opportunity to object if you so wish and that you know how to do so.

Closing date: 27 October 2026
Contract: Permanent
Working pattern: Part-time
Salary: Depending on experience

Person Specification
Essential experience: Experience within a health care setting
Desirable experience: Experience in GP Practice

Essential knowledge and skills

• Ability to provide quality care
• Good interpersonal and communication skills
• Good organisational skills
• Good team working skills
• Effective time management skills
• Ability to work independently following verbal or written instructions
• Adaptable to change
• Computer literate
• Skills in Phlebotomy and Wound Care

Desirable knowledge and skills

• Knowledge in EMIS / SystemOne and Docman clinical systems
• Skills in ECGs, NHS Health Checks, Chronic Disease management, Blood Pressure, Ambulatory Blood Pressure, Injections, Vaccinations, Ear Irrigation, Removal of sutures, Diabetic foot and Health Checks, Infection Control, etc., as per job description.
• Basic first aid knowledge
• Health and safety awareness
• Awareness of Blood Borne Viruses

Essential qualities and attributes

• An understanding, acceptance and adherence to the need for strict confidentiality
• Able to work on own initiative
• Able to work under pressure and remain calm
• Flexible and adaptable
• Aware of own limitations
• Keen to develop

Qualifications

• Essential: Qualified to NVQ level 2 or above in Health and Social Care or equivalent; Qualified in Phlebotomy; Good General Education
• Desirable: NVQ level 3 Health and Social Care

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.