Job summary
We are looking for a compassionate and motivated Healthcare Assistant (HCA) to join our friendly and supportive General Practice team. As an HCA in a GP setting, you will play a vital role in delivering high-quality patient care and supporting the clinical team in the day-to-day running of the practice.

Working under the guidance of the nursing team and GPs, you will carry out a range of clinical tasks such as phlebotomy, blood pressure monitoring, ECGs, health checks, vaccinations (if trained), and assisting with chronic disease management. You will also contribute to the overall patient experience by providing reassurance, health promotion advice, and practical support throughout their visit.

This role is ideal for someone with previous HCA experience, preferably in primary care or community health, who is enthusiastic, organised, and committed to making a difference in the lives of patients

Main duties of the job
To support the practice nursing and administrative teams in the delivery of clinical and administrative services, working as part of the practice multi-disciplinary team, delivering care within their scope of practice to the entitled patient population.

The Healthcare Assistant will deliver and assist clinical staff in the provision of treatment, preventative care, health promotion and patient education whilst also supporting the administrative team on an as-required basis.

About us
Buxted Medical Centre, incorporating our East Hoathly and Manor Oak (Horam) branches, is a welcoming and forward-thinking practice based in a purpose-built facility in the heart of the Sussex countryside. As a GP Training Practice and proud member of the Greater Wealden PCN, we are committed to delivering exceptional care in a supportive and collaborative environment.

We are a busy, friendly, and expanding three-partner practice, currently caring for a population of approximately 16,000 patients across our dispensing sites. To support our growing services, we are looking to recruit a dedicated HCA to join our experienced clinical team, working flexibly across our sites.

Job responsibilities
The following are the core responsibilities of the Healthcare Assistant. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

• Undertake new patient health checks
• Support the practice nurse with health promotion programmes
• Carry out baseline observations such as pulse oximitery, blood pressure, temperature and pulse rate, recording findings accurately
• Facilitate routine and 24-hour BP monitoring, advising patients accordingly
• Undertake wound care, dressings and other clinical tasks as required
• Support the practice nurse with the management of chronic disease clinics
• Carry out BMI checks as directed
• Act as a chaperone as required
• Undertake venepuncture
• When trained, administer flu vaccinations
• When trained, carry out ear irrigation under the supervision of the practice nurse
• Carry out ECGs as requested
• Ensure specimens are recorded and ready for onward transportation
• Provide support during minor operations as required
• Ensure all clinical rooms are adequately stocked and prepared for each session
• Ensure fridges are cleaned routinely in accordance with extant guidance
• Ensure clinical waste is removed from clinical areas and sharps bins replaced in accordance with the organisations IPC policy
• Deliver opportunistic health promotion where appropriate

Person Specification
Qualifications
Essential

• Healthcare qualification (level 3 or 4) or working towards gaining equivalent level
• Previous completion of the HCA Care Certificate
• Phlebotomy certification

Desirable

• Vaccination certification

Experience
Essential

• Experience of working with the general public
• Experience of working in a healthcare setting
• Experience of working in a primary care environment
• ECGs
• Venepuncture
• New patient medicals, including height, weight, BP, pulse
• Chaperone procedure
• Ability to record accurate clinical notes

Desirable

• Wound care/removal of sutures and staples

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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