Healthcare Support Worker - Band 2 to 3 (Isle of Wight based)
Company: Isle of Wight NHS Trust
Job ID: C9470-26-0582
Closing date: 01 November 2026

Job summary
Healthcare Support Worker Band 2 to 3 development role.
Salary: £25,272 pro rata per annum.
Work Location: St Mary's Hospital (IOW), Parkhurst Road, Newport, Isle of Wight, PO30 5TG.
Hours per week: Full time, 37.5 hours per week (will consider part time, minimum 23 hours).
Contract Type: Permanent.

Whether you're new to care or already have experience, we'd love to hear from you.

As a Healthcare Support Worker (HCSW), you'll play a vital role in helping patients feel safe, supported and cared for during their stay in hospital. If you're compassionate, reliable, enjoy working with people and want a career that truly matters, this could be the perfect opportunity.

No previous healthcare experience is essential. We'll provide full training, support and development to help you succeed in your role.

Main duties of the job
Why join us?

• Full support through a comprehensive two week induction programme
• Opportunity to complete the Care Certificate
• Learn valuable healthcare skills and gain NHS experience
• Work as part of a friendly and supportive team
• Excellent opportunities for career development within the NHS
• Have a career for life
• Shift enhancements for evenings, nights and weekends

Working alongside registered healthcare professionals, you'll support patients with their day to day care and wellbeing, helping them maintain their dignity, comfort and independence.

About us
Working for our Trust brings a variety of benefits, including an onsite day nursery, cycle-to-work scheme, discounts at local businesses and gyms, and the opportunity to hire Trusts beach hut in Ryde. We offer many flexible working opportunities, speak to us about how we might be able to accommodate a flexible working arrangement for you and if it works for the service, we will do our best to make it work for you.

Please upload a copy of Maths and English (GCSE or equivalent International) qualifications to your application, without this information you will not be invited to interview.

Job responsibilities
Typical duties include:

• Supporting patients with personal care and hygiene
• Helping patients move safely and comfortably
• Assisting with meals and hydration
• Making beds and maintaining a clean environment
• Observing and reporting changes in a patient's condition
• Recording information accurately using hospital systems
• Providing reassurance and emotional support to patients and relatives

What we're looking for
We are looking for caring people who:

• Have a positive and compassionate approach
• Enjoy working as part of a team
• Are reliable and willing to learn
• Can remain calm and organised in a busy environment
• Share our commitment to providing outstanding patient care

Shift patterns
Our services operate 24 hours a day and shifts may include:

• Early: 07:30 - 15:30
• Late: 12:00 - 20:00
• Long Day: 07:30 - 20:00
• Night: 19:30 - 08:00

Please upload copies of your Maths and English qualifications with your application.

Person Specification
Experience
Desirable

• Experience in acute hospital setting, community setting or nursing home.

Qualifications
Essential

• English and Maths at Level 1 Functional Skills or GCSE equivalent (Please upload a copy of Maths and English qualifications along with your applications).
• Desire to deliver compassionate hands-on care in a hospital environment.
• Completed Care Certificate or ability to complete within 3 months of appointment (Pro rata for part time employee).
• Complete Knowledge and Behaviour Framework within 6 months of appointment.

Desirable

• Level 2 qualification in a Health-related subject or equivalent in a relevant area gained through experience, on the job training, short courses and completion of work-based competencies.

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details
Employer name: Isle of Wight NHS Trust
Address: St Mary's Hospital (IOW), Parkhurst Road, Newport, Isle of Wight, PO30 5TG, United Kingdom
Employer's website: https://www.iow.nhs.uk/

Employer contact details
For questions about the job, contact: Hiring Manager, Sheeba Babu, sheeba.babu3@nhs.net

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a Disclosure and Barring Service check.