About the company
At Kingsley Healthcare, we are more than just a care home group - we are a proud, family-run business driven by a passion to make a meaningful difference in people’s lives every single day. Our dedicated teams transform care into a calling, delivering excellence with compassion, integrity, and respect.

As the UK’s only large care home provider to achieve B Corp certification, we continue to lead the sector in responsible, values-driven care. In 2024 and again in 2025, we were honoured to be named Health Investor’s Residential Elderly Large Care Provider of the Year, a testament to our commitment to quality and innovation.

For eight consecutive years, we’ve been recognised among the Top 20 Large UK Care Home Groups by carehome.co.uk, reflecting consistently high standards and resident satisfaction. We are also proud to be a Real Living Wage employer, ensuring that the dedication of our team members is valued and fairly rewarded.

Our commitment to people-first values has earned us outstanding workplace recognition, including a 4.7 rating on Glassdoor, a 4.5 rating on Indeed, and the No.1 ranking in the UK for wellbeing at work (Indeed’s Better Work Awards 2023).

If you're passionate about delivering exceptional care and want to be part of a forward-thinking organisation that puts both its residents and people at the heart of everything it does, we’d love to hear from you.

About the role

• £14.42 per hour (£15,000 a year for 20 hours, £30,000 FTE), with scope to increase your hours as our live-in service grows
• Paid mileage on all your travel across the region
• Home-based role with no office commute, so you shape your own diary
• Up to 5 extra days’ holiday that build up the longer you stay with us
• Free Blue Light Card, giving you discounts at over 15,000 brands, plus holidays and days out
• Free Enhanced DBS check, paid for by us
• Employee Assistance Programme for confidential support whenever you need it
• Full induction, ongoing training and real routes to progress within a growing, family-owned group

You’ll be the face of Kingsley Live-In Care across East Anglia. You’ll visit families in their own homes, assess what support they need, write person-centred care plans and help match them with the right live-in carer. Once a placement starts, you’ll keep it running brilliantly through spot checks, supervisions, competency checks and care plan reviews.

You’ll work alongside our Live-In Care Manager (who you’ll report to), our Live-In Care Coordinator, our East Anglia branch teams and local professionals such as GPs, district nurses, OTs and social workers. You’ll also be part of the live-in on-call rota.

Reports to: Live-in Care Manager

Key duties and responsibilities

• Respond quickly to new live-in enquiries and carry out assessments in clients’ homes, supporting families through their decision
• Complete care needs and risk assessments covering medication, moving and handling, nutrition, environment and equipment
• Write clear, person-centred care plans so carers can deliver safe, consistent care from day one
• Help match the right carer to each client based on their needs, personality and preferences
• Support new placements through carer introductions, handovers and first-week check-ins
• Carry out spot checks, competency assessments, supervisions and welfare checks with live-in carers
• Review and audit care plans, daily notes and MAR charts to keep records accurate and up to date
• Follow up on incidents, complaints, safeguarding concerns and changes in clients’ needs
• Support carer breaks and handovers to keep care consistent
• Build strong relationships with clients, families, carers, GPs, district nurses, OTs and social workers
• Manage your own diary and travel, prioritising new assessments and urgent support
• Take part in the live-in on-call rota

Skills and attributes

• At least two years’ experience caring for vulnerable adults, including time as a senior carer, team leader, field care supervisor or similar
• Experience of care assessments, care planning, spot checks, competency assessments and supervisions
• Level 3 Diploma in Health and Social Care (or equivalent), or willingness to work towards it
• Good knowledge of CQC fundamental standards
• Confidence using digital care systems (Birdie or similar)
• A full UK driving licence and your own car with Class 1 business insurance
• Flexibility to occasionally work outside standard hours

Bonus points for live-in care experience, supporting people with dementia, Parkinson’s, stroke recovery or end of life care, trainer or assessor qualifications, and good local knowledge of East Anglia.

Supplementary information: INDHP