Job summary
An exciting opportunity has arisen for an experienced nurse to apply for a band 7 Clinical Nurse Manager position 7 South, Ealing Hospital, London Northwest University Healthcare Trust. We are seeking an enthusiastic, highly motivated individual to lead and continue to develop the excellent standards of nursing care provided on this ward as part of an innovative, multi-professional team. You need to possess excellent communication and interpersonal skills and be able to actively support the Modern Matron in delivering a high-quality service. You must have considerable experience to include Gastroenterology/Hepatology Nursing. You will be confident and competent to lead a team and possess a comprehensive portfolio of personal development. Demonstrable evidence of clinical leadership and a strong track record in service improvement and ensuring the highest standards in clinical services to benefit patients and their families and friends

Main duties of the job

• Act as an advocate for the patient through effective support and information enabling them to make choices and decisions concerning treatment and their care.
• Accept responsibility; be aware and able to locate all policies relating to good working practice within the clinical area and able to adhere to both by self and colleagues, and to challenge staff about their location.
• Ensure carer / family and visitors are aware of policies, standards/guidelines relevant to the patient care or the clinical area.
• Ensure effective communication with people where there is a degree of confusion or need for clarity e.g. complainants, misunderstanding with staff and patients.
• Meet face to face with complainants and communicate in a manner to enable constructive outcomes to beachieved.
• Ensure any barriers to understanding are overcome. Plan to resolve complaints at local level and respond to written complaints enabling a constructive outcome within the Trust Complaints Policy.
• Ensure effective communication within the team, conduct and attend meetings, and ensure staff' attend regular team meetings. This may include having to share sensitive and contentious information with staff and positively overcoming a hostile response.
• Ensure good communication verbally and via formal documentation and electronic sources with all members of the nursing, multidisciplinary team, patients, family and any other service users.

About us
London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:

• Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
• St Mark's Hospital: an internationally renowned specialist centre for bowel disease
• Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
• Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

Details
Date posted: 06 October 2026
Pay scheme: Agenda for change
Band: Band 7
Salary: £55,524 to £62,652 a year pa Inclusive of High Cost Area Supplement
Contract: Permanent
Working pattern: Full-time
Reference number: 337-NP-1006LC
Job locations: Northwick Park Hospital, Watford Road, Harrow, HA1 3UJ, United Kingdom

Job responsibilities
Applicants are strongly encouraged to refer to the full Job Description and Person Specification for comprehensive details of responsibilities, requirements and role expectations.

Person Specification
Band 6 nursing experience
Essential

• Adult Nursing - Registered Nurse with Current NMC PIN

Desirable

• Experience in gastrointestinal and colorectal nursing as a Band 6 nurse

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details
Employer name: London North West University Healthcare NHS Trust
Address: Northwick Park Hospital, Watford Road, Harrow, HA1 3UJ, United Kingdom
Employer's website: Apply through our website

Employer contact details
For questions about the job, contact: Matron, Eimir Bourke, eimir.bourke1@nhs.net, 02082354191

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applicants must have current UK professional registration.