NHS Professionals Limited
Pharmacy Support Worker
The closing date is 30 June 2027
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Job summary
Why might this job interest you?
As a Pharmacy Support Worker, you will be responsible for undertaking the Accuracy Checking Course and, upon successful completion, carrying out final accuracy checks on dispensed items that have been clinically approved by a pharmacist, in accordance with established Standard Operating Procedures.

Main duties of the job
You will be managing and supporting the section managers in maintaining an efficient and reliable pharmaceutical service, while ensuring prescriptions and discharge medication are accurately dispensed and supplied to the appropriate wards and departments across the Trust.

About us
Here at NHS Professionals, we run England's largest NHS staff bank and are experts at putting people in places to care. Every year we help thousands of dedicated and highly skilled NHS workers enjoy better career opportunities, more flexible shifts, and a healthier work-life balance across our partnered Trusts.

• Career Progression access to Learning & Development opportunities, so that you can take on new roles and challenges
• Work-life Balance flexible shifts, committed shifts, wellbeing resources and build paid annual leave
• Opportunity & Access over 50 partner NHS Trusts to give you the flexibility of choice to work how and where you want

Details
Date posted: 11 November 2026
Pay scheme: Agenda for change
Band: Band 3
Salary: £14.05 an hour
Contract: Bank
Duration: 7 months
Working pattern: Flexible working
Reference number: M0042-92315
Job locations: East Kent Hospitals University NHS Foundation Trust, William Harvey Hospital, Kennington Road, Willesborough, ASHFORD, Kent, TN24 0LZ, United Kingdom

Job description
Job responsibilities
Responsibilities of this job role

• To obtain and maintain nationally recognised checking accreditation through the approved Buttercups training programme, in line with the education provider's guidelines and competency requirements. You will be responsible for completing the required re-accreditation every two years and participating in reflective practice through unplanned Continuing Professional Development (CPD), including learning from any errors or incidents.
• To participate in the handling and preparation of specialist medicines, including Controlled Drugs, clinical trial medication, cytotoxic, unlicensed and other specialised medicines, in accordance with relevant local requirements. You will also be responsible for completing the necessary in-house competency assessment before undertaking the supply of Controlled Drugs to wards, ensuring legal requirements and accurate documentation are maintained.
• To maintain accurate patient information and records using dispensary computer systems, ensuring confidentiality, data security and compliance with relevant information governance requirements. You will be managing electronic records and using local systems, including Tracker, Transport and EDN, to monitor workflow and ensure administrative tasks are completed accurately and within required timescales.
• To provide a professional and responsive point of contact for patients, colleagues and other healthcare professionals by handling telephone enquiries promptly and directing queries to the appropriate departments where necessary. You will be responsible for monitoring outstanding medication requests, arranging the timely ordering of owing items and ensuring appropriate follow-up in accordance with local procedures.
• To contribute to effective dispensary stock management by undertaking regular stock counts, expiry date checks and monitoring stock levels to minimise wastage and prevent shortages. You will also be responsible for maintaining a clean, organised and safe working environment, reporting any health and safety, fire safety or manual handling concerns to the relevant manager.
• To undertake wider departmental responsibilities, including acting as a fire manager, completing mandatory training and actively participating in performance reviews, team meetings and staff briefings. You will be expected to work flexibly across different Trust hospital sites and participate in weekend, bank holiday and late-duty rotas, undertaking any other appropriate duties requested by the Director of Pharmacy that are consistent with the role and agreed responsibilities.

Person Specification
Qualifications
Essential
To be successful in applying for this role you will need:

• Minimum two years dispensing experience in hospital or community pharmacy.
• NVQ Level 2 in Pharmacy Services or equivalent qualification.
• Experience of providing customer service and handling pharmacy enquiries.
• Good IT skills, communication abilities and knowledge of hospital pharmacy.
• Strong attention to detail, ability to work under pressure and effective teamwork skills.

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details
Employer name: NHS Professionals Limited
Address: East Kent Hospitals University NHS Foundation Trust, William Harvey Hospital, Kennington Road, Willesborough, ASHFORD, Kent, TN24 0LZ, United Kingdom
Employer's website: https://www.nhsprofessionals.nhs.uk/

Employer contact details
For questions about the job, contact: Nikhil Kenchgundi, nikhil.kenchgundi@nhsprofessionals.nhs.uk

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