NHS Shropshire, Telford and Wrekin Integrated Care Board
AACC Case Management Team Leader/Assessment Team Leader (clinical)
The closing date is 18 November 2026

Job summary
The publication of the Governments 10-Year Health Plan: Fit for the Future sets out an ambitious agenda for the health of the population and for the NHS. As part of that ambition, it makes clear that every system requires an Integrated Care Board that will function as the strategic commissioner of local health services, responsible for all but the most specialised commissioning, using multi-year budgets to drive improvement. This means ensuring that the money available to our local health and care system is put to the best possible use: to improve the local population's health, reduce health inequalities and improve access to consistently high-quality services.

The NHS needs commissioners who can better understand the health and care needs of their local populations, who can work with users, providers and wider communities and partners to develop strategies to improve health and tackle inequalities and who can contract with providers to ensure consistently high-quality, safe and efficient care. Improving access and waiting times, in particular against NHS constitutional standards, will continue to be core indicators of whether population needs are being met.

At the same time, we have a collective responsibility to reduce cost and become as effective as possible through reducing duplication and being clear on our core purpose. It is clear that there is much to do.

Main duties of the job
The Case Management Team Leader works as part of the All Age Continuing Care (AACC) team to lead and deliver high-quality case management. All Age Continuing Care includes the following functions:

• Continuing Healthcare (CHC)
• Funded-Nursing Care (FNC)
• Fast Track (FT)
• Joint-Funded (JF)
• Integrated Care
• Children's Continuing Care
• Acquired Brain Injury (ABI)
• Section 117 after-care (S117)
• Transforming Care Programme (TCP)
• Individualised commissioning arrangements.
• Court of Protection (CoP), Section 21, Section 16 welfare challenges or any other associated legal framework for individuals in receipt of fully health, joint or integrated funded packages of care. The service will support and contribute to these legal frameworks and processes.
• The postholder will be expected to work across the breadth of specialties according to their competency levels. A case load/function will be allocated to the postholder that is within their clinical competence.

About us
Our goal as a clustered ICB is to lead and support delivery of the four Integrated Care System (ICS) aims across the geographies of Shropshire, Telford & Wrekin, Staffordshire and Stoke-on-Trent:

• Improving outcomes in population health and care
• Tackling inequalities in outcomes, experience, and access
• Enhancing productivity and value for money
• Helping the NHS to support broader social and economic development.

Please note that the Cluster ICB has consulted with its workforce on changes to contractual base locations and hybrid working arrangements and is implementing a consistent hybrid working model across the Cluster. The new arrangements are intended to support closer and more collaborative working across the Cluster ICB, through a consistent approach to hybrid working and the use of designated office locations.

Details
Date posted: 10 November 2026
Pay scheme: Agenda for change
Band: Band 7
Salary: £49,387 to £56,515 a year
Contract: Permanent
Working pattern: Full-time
Reference number: 942-AACC CMTL/ATL-1b
Job locations: Keele University/ Wellington Office/ Stafford, Staffordshire, ST5 5AA, United Kingdom

Job description
Job responsibilities
To take an active role and work as a lead practitioner and expert clinician in facilitating and/or providing professional evidence-based clinical assessment and eligibility recommendation across the breadth of the All Age Continuing Care functions. To have responsibility for a group of assigned individuals/function and be responsible for ensuring that their health and care needs are assessed in line with local and national requirements and undertake eligibility assessments as indicated. Undertake formal and informal teaching and training, both within and outside the team as needed. Possess expert knowledge and understanding of the assessment, eligibility and commissioning process and all system related policy and procedures relevant to the role including legislation, frameworks, policies and processes. To provide representation to, and where appropriate chair, a variety of multidisciplinary team meetings and panels. Support and inform the targeting of resources, monitoring, implementation and evaluation of the tasks/projects by providing quality oversight including complex information analysis, communications and stakeholder management. Ensure that ICB resources, including financial and budget are allocated in accordance with assessed health needs and that the care commissioned represents best value.

Person Specification
Knowledge, Training and Experience
Essential

• Educated to post-graduate level in relevant subject or equivalent level of experience of working at a similar level in specialist area
• Knowledge and expertise of the field of All Age Continuing Care and/or individual commissioning and assessment for NHS funded services and commissioning functions to post-graduate level or equivalent
• Registered Nurse or Midwife with current, valid NMC registration or allied health professional with relevant, current and valid professional registration
• Significant experience of successfully operating in a politically sensitive environment
• Evidence of post qualifying and continuing professional development
• Demonstrated experience of co-ordinating projects in complex and challenging environments
• Experience of managing risks and reporting

Desirable

• Experience of drafting briefing papers and correspondence
• Experience of monitoring budgets and business planning processes
• Understanding of the public sector
• Demonstrated experience in a Healthcare environment
• Comprehensive knowledge of project principles, techniques, and tools, such as Prince 2 Foundation and Microsoft Project

Communication Skills
Essential

• Ability to prepare and produce concise yet insightful communications for dissemination to senior stakeholders and a broad range of stakeholders as required
• Experience of creating and giving presentations to a varied group of internal and external stakeholders

Analytical
Essential

• Ability to analyse very complex issues where material is conflicting and drawn from multiple sources
• Demonstrated capability to act upon incomplete information, using experience to make inferences and decision making
• Numerate and able to understand complex financial issues combined with deep analytical skills
• Experience of setting up and implementing internal processes and procedures
• Knowledge of Systems e.g. monitoring budget management, processing invoices and procurement

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details
Employer name: NHS Shropshire, Telford and Wrekin Integrated Care Board
Address: Keele University/ Wellington Office/ Stafford, Staffordshire, ST5 5AA, United Kingdom
Employer's website: https://www.shropshiretelfordandwrekin.nhs.uk/

Employer contact details
For questions about the job, contact: Associate Director of All Age Continuing Care, Brett Toro-Pearce, brett.toro-pearce@nhs.net

Supporting documents
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