Job summaryClinical Service Lead - Crisis Response and Home Treatment Team
Are you confident in taking the lead when faced with issues?
Do you work well with people and teams?
Have you got experience of leadership in a mental health environment?
Do you have the skills to grow and maintain a confident team, with positive values and standards that strive for the best patient centred care?
If you have said yes to these questions, we have an exciting opportunity for you to further develop your career as the Clinical Service Lead for the Crisis Response and Home Treatment Team based at Wedgwood House, Bury St Edmunds.
As a Clinical Service Lead you will be committed to ongoing service and clinical development to ensure the effective implementation and sustained delivery of mental health services.
You will be responsible for management of day-to-day operational and clinical issues arising within the service. In addition, you will also be responsible for the operational management of a range of aspects of service delivery within the team and for their clinical / managerial supervision, as well as providing professional governance and leadership.
You will maintain compliance with key performance indicators and develop any Quality Improvement initiatives that could improve outcomes for our services and its users.
Main duties of the jobProvide advice and leadership to staff, treatment, therapy and risk assessment and management.
Ensure any learning is embedded and sustained in the Team.
Adhere to all Trust policies and procedures contributing to policy development via Governance processes, particularly in relation to clinical care.
Demonstrate a sound knowledge of current legislation and policy that underpins mental healthcare delivery.
Participate in clinical audit, QA and clinical governance.
Lead the development of training to deliver high quality care.
Be able to communicate with people in a way which is consistent with their level of understanding, culture, background and preferred ways of communicating.
Work effectively in a multi-disciplinary and multi-agency team, working across different settings as required.
Protect and maintain the confidential nature of the work at all times, both in written and verbal form.
Act consistently with legislation, policies, procedures and other quality approaches.
Maintain expert practice through further study, research, clinical practice and personal development.
Participate in supervision for both self and others
Develop a culture that improves quality and take the appropriate action when there are quality issues.
Develop a culture that promotes equality and values diversity.
Participate in Equality and Diversity Impact Assessment.
About usHere at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other.
Some of the benefits you can expect:
- NHS pension
- a comprehensive in house & external training programmes
- career progression
- starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
- staff physio service
- NHS discounts and many more
To work within our Trusts values and behaviours - Positively, Respectfully, Together to ensure that we work to ensure compassionate and high quality care to all in our service.
Professional Development and Leadership Opportunities We are committed to investing in your growth and development. As part of this role, you will have access to:
- Continuous Professional Development (CPD) opportunities tailored to your career pathway
- Leadership and management development programmes designed to support you in progressing to senior leadership roles
- Regular clinical skills training and refresher courses to keep practice evidence-based and current
- Opportunities to lead on service improvement projects and quality initiatives
- Mentorship and coaching from senior leaders within the Trust
- Protected time for training, supervision, and professional development activities
DetailsDate posted10 August 2026
Pay schemeAgenda for change
BandBand 7
Salary£49,387 to £56,515 a year
gross per annum/ pro rata
ContractPermanent
Working patternFull-time,
Flexible working
Reference number246-WSU8185164
Job locationsCrisis Resolution and Home Treatment Team
Wedgwood Houese
Bury St Edmunds
IP33 2QZ
United Kingdom
Job descriptionJob responsibilitiesPlease find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!
Please visit our Facebook and Twitter page @NSFTjobs*Previous applicants need not apply*Job descriptionJob responsibilitiesPlease find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!
Please visit our Facebook and Twitter page @NSFTjobs*Previous applicants need not apply*Person SpecificationQualificationsEssential- RMN, Dip SW, Dip OT or equivalent
Desirable- Ongoing professional development working towards degree level
ExperienceEssential- Experience with risk assessment and ongoing management
Desirable- Experience in providing leadership in a mental health care environment.
SkillsEssential- Effective analytical decision-making skills.
KnowledgeEssential- An understanding of the policies and guidelines both local and national e.g. National Institute for Clinical Excellence guidelines.
Person Specification
QualificationsEssential- RMN, Dip SW, Dip OT or equivalent
Desirable- Ongoing professional development working towards degree level
ExperienceEssential- Experience with risk assessment and ongoing management
Desirable- Experience in providing leadership in a mental health care environment.
SkillsEssential- Effective analytical decision-making skills.
KnowledgeEssential- An understanding of the policies and guidelines both local and national e.g. National Institute for Clinical Excellence guidelines.
Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK RegistrationApplicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK RegistrationApplicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer detailsEmployer nameNorfolk & Suffolk Foundation NHS Trust
AddressCrisis Resolution and Home Treatment Team
Wedgwood Houese
Bury St Edmunds
IP33 2QZ
United Kingdom
Employer's websitehttps://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)
Employer detailsEmployer nameNorfolk & Suffolk Foundation NHS Trust
AddressCrisis Resolution and Home Treatment Team
Wedgwood Houese
Bury St Edmunds
IP33 2QZ
United Kingdom
Employer's websitehttps://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)
Employer contact detailsFor questions about the job, contact:Matron
Brendan McConnellogue
b.mcconnellogue@nsft.nhs.uk
DetailsDate posted10 August 2026
Pay schemeAgenda for change
BandBand 7
Salary£49,387 to £56,515 a year
gross per annum/ pro rata
ContractPermanent
Working patternFull-time,
Flexible working
Reference number246-WSU8185164
Job locationsCrisis Resolution and Home Treatment Team
Wedgwood Houese
Bury St Edmunds
IP33 2QZ
United Kingdom
Supporting documentsPrivacy noticeNorfolk & Suffolk Foundation NHS Trust's privacy notice (opens in a new tab)
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.Applicants must have current UK professional registration. 
