Job summary
This Matron post is an exciting opportunity for those looking to progress in managing responsibility for the clinical, operational, performance and financial management functions of the West Suffolk Crisis Resolution Home Treatment Team. This post is based at Wedgwood House.

This involves ensuring effective and efficient resource utilisation; the delivery of evidence-based patient care and these services are safe. In conjunction with the lead clinician, the matron will provide clear, visible leadership, strategic vision and clinical expertise to enhance the service user experience.

Main duties of the job
The Matron will provide strong clinical and operational leadership for the Crisis Resolution Home Treatment Team, ensuring the highest standards of patient safety, quality, dignity, and care are embedded in everyday practice. As a visible and accessible leader, they will support patients, carers, and staff while promoting a culture of continuous improvement and excellence.

Key responsibilities include:

• Leading the delivery of safe, high-quality, patient-centred care.
• Acting as a Dignity Champion, ensuring respect and dignity are central to all care provided.
• Providing visible and authoritative leadership across multidisciplinary teams.
• Driving evidence-based practice and service improvement initiatives.
• Overseeing governance, quality standards, and compliance with regulatory requirements, including CQC and CQUIN frameworks.
• Leading risk management and promoting a proactive approach to patient safety.
• Ensuring service users remain at the heart of care delivery and decision-making.
• Implementing the NHS Matron principles and contributing to the Trust's quality and improvement agenda.
• Being accountable to the Associate Director of Nursing and Quality for service improvements and performance outcomes.

This role is ideal for an experienced and inspirational nursing leader who is passionate about improving inpatient services, developing staff, and delivering outstanding care for patients.

About us
At Norfolk and Suffolk NHS Foundation Trust, inclusion is at the heart of how we work. We are committed to creating a fair, transparent and accessible recruitment process where every candidate has the opportunity to succeed.

We actively encourage applications from people from all backgrounds, particularly those currently underrepresented in our workforce, including those from the global majority. We recognise that not everyone has equal access to opportunities and are working to address this.

We are committed to providing reasonable adjustments throughout the recruitment process and ensuring all candidates receive a positive and equitable experience.

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Job responsibilities
We would welcome any informal conversations about these roles. Please do contact us for more information.

For further details regarding the role, please see attached job description and person specification.

Person Specification
Qualifications
Essential

• RMN, RLDN, RN
• Current relevant registration with the NMC

Desirable

• Masters Level Degree or equivalent

Experience
Essential

• Clinical Leadership and clinical care

Desirable

• Experience of both inpatient and community care

Other
Essential

• Ability to travel to all Trust locations.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

Applicants must have current UK professional registration. For further information please see NHS Careers website.

Employer details
Employer name: Norfolk & Suffolk Foundation NHS Trust
Address: Wedgwood House, Bury St. Edmunds, IP33 2QZ, United Kingdom
Employer's website: https://www.nsft.nhs.uk/Pages/Home.aspx

Employer contact details
For questions about the job, contact: Associate Director of Nursing
Chloe Taylor
chloe.taylor@nsft.nhs.uk