Job summary
We have an exciting opportunity to join our friendly, innovative, and supportive medicines management pharmacy team as a Band 5 Medicines Management Pharmacy Technician (MMT).

This post is suitable for a GPhC registered pharmacy technician wanting to move sector and from any clinical background. This roles base is Hellesdon Hospital in Norwich but travel to different sites may be required.

The ideal candidate will work closely with our pharmacists and MMTs, carrying out various medicines management activities to provide a patient-orientated, high quality and comprehensive clinical medicines management service to designated inpatient wards primarily at Hellesdon Hospital. You will hold an Accredited accuracy checking qualification and be proficient in medicines reconciliation.

You will have a flexible approach to the needs of the service and have a strong team work ethic. You must be well organised and able to prioritise your own work, have good interpersonal skills and be confident working independently, and as a fully integrated member of the multidisciplinary team.

Please note this is a permanent position and 30 hours per week.Ideally, we would like the working hours to cover Monday, Tuesday, Wednesday and Friday with Thursday being a non working day. However, for the right candidate we might be in a position to negotiate these hours.

Main duties of the job

• You will be part of a team delivering clinical pharmacy services to:
• Adult mental health inpatient wards (Norwich and Kings Lynn)
• Kingfisher Mother and Baby Unit (Perinatal mental health service - Norwich)
• Crisis Resolution and Home Treatment (Norwich and Kings Lynn)
• Psychiatric Intensive Care Unit (Norwich)
• Drug monitoring clinic (Norwich)

As a medicines management technician, you will:

• Work with other medicines management technicians and team managers to provide adequate cover for activities across dispensary and clinical services, prioritising and directing as required to ensure that optimum service delivery is maintained.
• Order medicines for stock and individual patients at ward-level in preparation for discharge using the appropriate IT systems.
• Participate in medicines management schemes on the wards including Patients Own Drugs, Self-administration, medicines reconciliation and non-stock top ups.
• Maintain a good stock control on the wards.
• Undertake patient counselling about their medicines and provide individualised information and advice about medicines to patients, carers, and other health professionals e.g., medical and nursing staff.
• Involve in discharge planning for service users ensuring a seamless medicines pathway into primary care.
• Participate in Trust wide medicines management initiatives.
• Participate in medicines management audit projects.
• Support the education and training for student pharmacy technicians and trainee pharmacists.

About us
NSFT is a forward-thinking hospital offering mental health care in Norfolk and Suffolk. We are one of the largest mental health trusts in the UK with strong links to the School of Pharmacy and Medical School at the nearby University of East Anglia. Here at NSFT we pride ourselves on being a welcoming, talented, friendly, and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? The Pharmacy Department is at the forefront of healthcare delivery with a strong focus on Medicines Management and Optimisation, and innovative pharmaceutical practice. We have challenges, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the coastline and countryside to Broads National Park. We're up to 2.5 hours away from London and offer excellent rail and air links across the UK and internationally. Our villages, towns and cities are packed full of history, independent cafes, restaurants, shops, and theatres. We also offer top ranking schooling and affordable house price.

Details
Date posted: 17 July 2026
Pay scheme: Agenda for change
Band: Band 5
Salary: £32,073 to £39,043 a year pro rata
Contract: Permanent
Working pattern: Part-time
Reference number: 246-COR8065106
Job locations: Hellesdon Hospital, Drayton High Road, Norwich, NR6 5BE, United Kingdom

Job description
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Some of the benefits you can expect:

• NHS pension
• a comprehensive in house & external training programmes
• career progression
• starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
• staff physio service
• NHS discounts and many more

Please visit our Facebook and Twitter page @NSFTjobs

Person Specification
Qualifications
Essential

• BTEC Level 3 Diploma in Pharmaceutical Science /NVQ Level 3 in Pharmacy Services or equivalent recognised pharmacy technician qualification
• Registration with the General Pharmaceutical Council.
• ACPT recognised accuracy checking qualification - or be willing to work towards the qualification.

Desirable

• BTEC Level 4 Professional Diploma in Clinical Pharmacy Services or equivalent

Skills
Essential

• Excellent communication skills both verbal and written.
• Knowledge of electronic systems used to manage medicines supply, prescribing and patient records.

Desirable

• Ability to influence and negotiate with medical, nursing and pharmacy staff.
• Experience in supervision of other staff

Experience
Essential

• Experience of development, review, and implementation of pharmacy standard operating procedures (SOPs)

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

Applicants must have current UK professional registration.

Employer details
Employer name: Norfolk & Suffolk Foundation NHS Trust
Address: Hellesdon Hospital, Drayton High Road, Norwich, NR6 5BE, United Kingdom
Employer's website: Apply through our website

Employer contact details
For questions about the job, contact:
Lead Medicines Management Pharmacy Technician
Kirsty Ellis
kirsty.ellis@nsft.nhs.uk
01603421212