Job summary
An exciting opportunity has arisen to join the Clinical Quality and Data team in CSU3 within University Hospital Tees

The Clinical Quality and Data Management Co-ordinator will assist in the delivery of evidence based, high quality, and patient centred care. You will have a passion for learning and want to use data to improve services. The role will involve the collation and interpretation of data across a range of quality metrics. This will involve the triangulation of information from a range of different sources to identify arising trends and hot spots. The post holder will be required to work with our clinical services to enhance and improve practice.

Main duties of the job
To work with the Clinical Quality and Data Manager Lead (CD&DM) within CSU3 to contribute to and support the delivery of evidence based, high quality, patient centred care.

The post holder will be required to work jointly and collaboratively within University Hospital Tees, and in partnership with key stakeholders. This role will require an in-depth knowledge and understanding of the Quality agenda within the Care Group using a range of data such as Surgical Site Infections (SSI), Getting It Right First Time (GIRFT), National Hip Fracture Database, Patient Safety Incident Response Framework (PSIRF), CQC risk profiles and patient and public feedback to identify priorities for service improvement and support or lead quality improvement projects. The post holder will support training within the CSU and further across the organisation based upon quality indicators/outcomes, best practice tariff, external reviews and by using evidence based practice.

The post holder will support the development, implementation and maintenance of local and national policies and plans. Will support the work of the CQ&DM Leads with their function/project areas. They will be required to work autonomously towards defined results with advice available from peers or external reference.

About us
At University Hospital Tees our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through many award and recognition events

We support the Making Every Contact Count approach to behaviour change in the promotion of health and wellbeing of individuals and communities.

We recruit for values and "Together we are North Tees & Hartlepool"

Job responsibilities

• To work alongside and support the CQ&DM Lead.
• To communicate effectively with all members of the multi-agency team, in order to promote positive working relationships within the care group, Trust and outside agencies.
• Ensure national best practice is shared with colleagues.
• Support collaborative working within teams to improve quality of care across the organisation.
• To act as an expert resource within the CSU in terms of clinical advice, research, specialist training and knowledge.
• Operate effectively in a flexible and demanding environment and foster a culture of collaboration for the delivery of equitable high quality care.
• Support the presentation of information and issues, including highly complex issues, to a wide range of stakeholders.
• Support the CQ&DM Lead in confidently and constructively challenging teams in relation to concerns about quality and patient safety.
• Deliver or support the delivery of projects to comply with key performance indicators.
• Support the development/develop and monitor outcome based quality indicators, for example SSIS, GIRFT, NHFD, PROMS, UK HAS, PSIRF and Business intelligence data.
• Demonstrate highly developed report writing and data analysis skills as required.
• Work alongside the CSU to ensure that patient safety is reflected in decisions and service change is redesigned and aligned in relation to the interdependencies.
• Coordinate and gather information in response to requests from external agencies.

Person Specification
Qualifications
Essential

• Registered Nurse or AHP with associated degree

Desirable

• Leadership and Management qualification
• Quality Improvement experience or qualification
• Teaching qualification or equivalent experience.

Experience and Knowledge
Essential

• Appropriate post registration experience
• Evidence of on-going professional development
• Good knowledge of Quality Improvement
• Evidence of ability to work effectively within a team.
• Understanding of project management
• Good clinical nursing knowledge base/skills
• Research support, critical appraisal and audit

Desirable

• Experience of change management

Skills and attributes
Essential

• IT literacy with particular skills on Trakcare/ Microsoft Office/ System One
• Effective analytical and reflective skills
• Ability to prioritise and meet deadlines
• Ability to form and maintain successful working relationships with internal and external parties
• Ability to manage and supervise people
• Effective communication skills
• Excellent influencing and interpersonal skills with people at all levels, internally and externally with the ability to identify key stakeholders

Desirable

• Training, coaching and mentoring skills.
• Experience of managing a team

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).