NHSCT Homecare worker Band 3
ref:55344114
Branch: M'felt/C'stown incl Mid Ulster Hosp
Location: Westlands Site: C'town Comm Serv Ctr
Directorate: Community Care Division
Functional Area: Domiciliary Care Service
Salary: Band 3 (£24,937 - £26,598)
Contract Type: Permanent
Opening date: 13/11/26
Closes: Fri, 27 November 2026 @ 5:00 PM
Interview Dates: To be confirmed
Notes: Online and Manual applications accepted.

If you are submitting a manual application, please post it to: Recruitment Shared Services, Rosewood Villa, Longstone Hospital Site, 73 Loughgall Road, Armagh, BT61 7PR. Applications received after the advertised closing date/time cannot be considered, so please allow enough time for postage.

A waiting list may be created for similar posts that may arise while the waiting list is live, this may include temporary or part-time posts. This will be managed in line with the updated HSC waiting list principles effective from 1 April 2026.

Where a part-time waiting list is required, one part-time waiting list will be created- regardless of any specific hours advertised, this waiting list will cover all future vacancies where part-time posts arise. A part-time post is defined as any post that has less than 37.5 hours per week.

Please remember to save or print a copy of the job description before submitting your application, as it will not be accessible afterwards.

Flexible Working
We welcome flexible working requests from day one. All HSC organisations offer a range of flexible working options. The options available for this post will depend on the requirements of the role.
Find out more about flexible working options on our website.

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Home Care Worker
The Northern Health and Social Care Trust (NHSCT) is responsible for the delivery of safe and effective health and social care (HSC) services to the population of the Northern Trust area in Northern Ireland.

We provide compassionate care with our community in our community. In order to do this we require the commitment of a highly skilled and professional workforce that meets the need of the service.

Job Summary
The Homecare Worker provides homecare support to Service Users known to the multidisciplinary team inclusive of Physiotherapy, Occupational Therapy, Social Work and Nursing, providing care to Service Users with a wide range of needs including palliative care living in their own homes. The client group includes those with dementia, learning/physical disabilities and mental health issues. The Homecare Worker will have specific responsibilities for designated Service Users and will attend to a range of duties and tasks according to an agreed care plan. The Homecare Worker ensures all duties are carried out according to Health & Safety Standards/Policies and Procedures within the Trust.

Key Result Areas / Main Responsibilities

• To either be registered, or willing to register with and adhere to the NISCC Code of Practice and the standards of service provision as directed by the service area.
• To undertake duties, as directed by the Homecare Officer from the Multi-disciplinary care plan, which includes assistance with activities of daily living i.e. dressing/undressing, bathing, showering, toileting including emptying catheters, changing catheter bags and changing stoma bags.
• To support and enable Service Users with regard to their prescribed medication in accordance with Trust policies and guidelines.
• Ability to work as a team member to provide care in an unsupervised setting within the Service Users own home.
• To assist with other activities of daily living included in the care plan, which includes manual handling transfer of Service Users, meal provision, undertake household and domestic duties as directed.
• To report any changes in the Service Users' circumstances to the Homecare Officer including physical, social, emotional and financial issues in accordance with policies and procedures.
• To enhance the physical health and wellbeing of Service Users in their care through the implementation of an agreed care plan as identified by Social Work, Nursing, Physiotherapist and Occupational Therapist.
• To participate in case discussions when requested by the Homecare Officer, to share information about the care provided in relation to Service User reviews, in order to inform decisions in relation to the Service Users in their care to enhance short and long term planning for the Service User's needs.
• To maintain any written information as required by the line manager following the agreed protocol in relation to Data Protection and following guidance within the Homecare Information Governance Leaflet.
• To adhere to all the Trust's Policies and Procedures in respect of the provision of domiciliary care.
• To undertake training as required and to attend and participate in a programme of formal supervision and staff meetings, which may take place outside designated rostered hours.
• Participate in a training and development appraisal/KSF PDP as identified and agreed.
• Encouraging and supporting families/carers to engage in, or resume their role as carer and gain confidence in their ability to cope by our example and demonstration of Service User care.
• Ability to deal with a range of Service Users with complex needs, such as dementia, learning disabilities and challenging behaviours.
• Ensure effective communication in relation to Service User care with the multi-disciplinary team.
• Support new Homecare Workers to the team as part of induction by facilitating shadowing, leading by example, and providing guidance and support.
• To effectively demonstrate empathy and diplomacy in working with a range of Service User groups for example the terminally ill and difficult circumstances such as life changing events.
• Ensure and be responsible that all equipment is safe including hoists, beds, aids, provide guidance on safe use of equipment to the Service User as per professional instruction and training. Adhere to Health and safety regulations including reporting faults. Homecare Workers are required to transport Personal Protective Equipment e.g. gloves, aprons and hand gel for their own use as per infection control policy.
• To adhere to all Health and Safety directives while carrying out duties.
• To adhere to the Trust's Policy on Confidentiality.
• To promote equality of opportunity and good relations as outlined in the Trust's Equality Scheme.
• To be aware of the Human Rights legislation in relation to the requirements of this post.
• Such other duties as may from time to time be assigned to meet the needs of the service.

General Responsibilities

• At all times provide a caring service and to treat those with whom they come into contact in a courteous and respectful manner
• At all times demonstrate practice the HSC values of Working Together, Excellence, Openness & Honesty and Compassion
• Carry out their duties and responsibilities in a manner which assures patient and client safety
• Comply with all instructions in regard to Infection Prevention and Control
• Demonstrate their commitment by their regular attendance and the efficient completion of all tasks allocated to them
• Comply with the Trust's Smoke Free Policy
• Carry out their duties and responsibilities in compliance with health and safety policy and statutory regulations
• Adhere to equal opportunities policy throughout the course of their employment
• Ensure the ongoing confidence of the public in service provision
• Adhere to the Code of Conduct for HSC Employees which aims to guide staff, managers and employers in the work that they do and the decisions and choices they have to make. Professional staff are expected to follow the code of conduct for their own professions as well as this code.
• The post holder will promote and support effective team working, fostering a culture of openness and transparency. The post holder will ensure that they take all concerns raised with them seriously and act in accordance with the NHSCT Raising Concerns Policy and their professional code of conduct, where applicable.

Records Management
All employees of the Northern Health & Social Care Trust are legally responsible for all records held, created or used as part of their business within the Northern Health and Social Care Trust, including patient/client, corporate and administrative records whether paper based or electronic and also including e-mails. All such records are public records and are accessible to the general public, with limited exceptions, under the Freedom of Information Act 2000, the Environment Regulations 2004, the General Data Protection Regulations (GDPR) and the Data Protection Act 2018. Employees are required to be conversant and to comply with the Northern Health and Social Care Trust policies on Information Governance including (for example) the ICT Security Policy, Data Quality and Data Protection Policy and Records Management Policy and to seek advice if in doubt.

Salary
£24,937 - £26,598 per annum (Band 3). Pro-rata for part-time.

Hours
Various guaranteed and bank hours per week. Work is based on a rota system which includes mornings, evenings, weekends and bank holidays, between 7 am and 11 pm.

Holidays
27 days each year; 29 days after 5 years' service; 33 days after 10 years' service and 10 statutory and public holidays.

Pension
The post-holder can participate in the Health Social Care Pension Scheme.

Probationary Period
You will serve a probationary period of normally six months.

Waiting List
A waiting list will be created for similar full time, part time, bank vacancies arising in the next 12 months within the Northern Trust Domiciliary Care Service.

Criminal Offences, Investigations and Charges: Having a criminal record will not necessarily debar you from working with the Trust. As part of the Recruitment & Selection process it may be necessary for the Trust to carry out an Enhanced Disclosure Check through Access NI before any appointment to this post can be confirmed.
The NHSCT is an equal opportunities employer.