Job Title: Head of Clinical Review
Salary: £55,000 per annum based on full time equivalent
Location: Homebased
Contract Type: Permanent Hours: Full Time, 37 hours per week/Part Time minimum 3 days per week
Right to live and work in the UK without any restrictions is required for this role. Successful candidates will be required to undergo BPSS security clearance.

Role Summary
As Head of Clinical Review, you will lead the Clinical Review Team, ensuring the safe, consistent and high-quality review of medical questionnaires, health records and clinical information in support of Armed Forces recruitment.

As part of the Senior Management Team, you will drive clinical quality, governance, compliance and continuous improvement, using audit findings, data and stakeholder feedback to strengthen standards and service delivery. You will lead and develop a high-performing clinical team through recruitment, supervision, training and CPD, while working closely with senior clinical leaders, the Authority and Single Service Occupational Medicine teams to deliver robust, timely outcomes and an excellent candidate experience.

Main duties and Responsibilities:

• Clinical Review Leadership: Lead, coordinate and quality-assure clinical reviews, ensuring accuracy, objectivity, clinical governance and compliance with relevant standards, policies and processes.
• Quality & Governance: Identify themes, risks, trends and learning from reviews and appeals; support incident investigations and provide high-quality reports for governance and senior leadership.
• Clinical Standards & Improvement: Contribute to the development and continuous improvement of clinical standards, pathways and policies, and lead quality improvement projects arising from review findings.
• Audit & Quality Improvement: Lead and undertake clinical audits, identify recurring issues and implement improvements, sharing best practice across clinical teams.
• Workforce Leadership & Development: Provide line management, recruitment, supervision, mentoring and training; conduct appraisals, manage performance and support CPD, reflective practice and professional development.
• Team Culture & Wellbeing: Build a culture of service excellence, motivate and retain staff, promote compassionate leadership and support the Workplace Wellbeing Plan.
• Stakeholder Engagement & Reporting: Work collaboratively with clinical teams, senior clinicians, The Authority and Single Service Occupational Medicine teams, while producing clear reports and analysing data to provide actionable insights.
• Leadership & Professional Standards: Lead by example and champion Optima Health values, maintaining high professional standards and supporting operational priorities, with occasional travel and work outside core hours where required.

Experience, Skills, and Knowledge Required for the Role:

• Professional Qualification – Registered Nurse or relevant professional qualification, with significant post-qualification experience and experience in a senior leadership role.
• Leadership Experience – Extensive experience managing and developing a skilled and diverse professional workforce.
• Communication & Relationships – Excellent written and verbal communication skills, with the confidence to build effective relationships at all levels.
• Influencing & Stakeholder Management – Able to influence, negotiate and adapt your approach to gain support from colleagues, clients and other stakeholders.
• Presentation & Facilitation – Strong skills in presenting information, leading meetings and facilitating discussions.
• Resilience & Problem Solving – Able to remain positive and constructive when dealing with challenges, setbacks and complex issues, and see them through to resolution.
• Attention to Detail – Strong attention to detail, with the ability to produce accurate, clear and meaningful documentation and management reports.
• Relevant Experience & Flexibility – Experience in a similar role within Occupational Health, healthcare or a related field, with a willingness to travel when required.
• Leadership Competencies – Demonstrates strong management skills, including inspiring and influencing others, striving for excellence, customer focus, inclusive leadership, commercially aware decision

What Can We Offer You?

• 25 Days Annual Leave + Bank Holidays
• Buy and Sell Holiday Scheme
• Life Assurance
• Pension Scheme
• Health Cash Plan
• Volunteer Days
• YuLife Employee Benefits Platform
• Save As You Earn Scheme
• Eye Test Vouchers
• Flu Vaccination Scheme
• Cycle to work scheme
• Clinical Training Academy
• Paid CPD Days
• Professional Registration Fees Paid
• RAVE Awards
• Employee Assistance Programme
• Right to Request Flexible Working From Day 1

About Us:
Optima Health is the UK's largest provider of Occupational Health and wellbeing services, supporting organisations across both the public and private sectors. With a heritage dating back to 1947, we have been helping employers create healthier, high-performing workplaces for generations, and we continue to evolve with innovative, practical solutions that make a real difference.

At the heart of our story are our people. We bring together like-minded professionals who are passionate about improving workplace health and wellbeing and delivering meaningful support to the organisations we work with across the UK.

When you join Optima Health, you become part of something bigger. We invest in our people/you through structured induction, ongoing training and tailored career development, helping you build the skills and experience to grow your career.

Together, we live our values:
One Team – There are no barriers in our business. We trust each other and work together as one team to deliver what our clients need. We all have a part to play in our future, and everyone's contribution is important and valued.
Doing the Right Thing – We operate to the highest standards. Success is underpinned by honesty and integrity, and by doing what we say we will do. We care about the impact of our work on our people, our clients, their employees, society, and the world we live in. Caring for our colleagues' wellbeing and respecting their time, energy and balance is fundamental to this value.
Shaping Tomorrow – We are always looking for ways to improve and innovate. We train, support and empower future leaders, invest in market-leading propositions and use technology to advance service and clinical outcomes. We evolve how we work - embracing smarter, more flexible approaches that help our people thrive both professionally and personally.
Never Too Big to Care – We always retain a client-first approach. Every client, and every one of their employees that we support, matters. We work in partnership to optimise workplace health and wellbeing, sharing in the benefits of growing together.

All salaries are displayed as Full Time Equivalent (FTE)