Oxford University Hospitals NHS Foundation Trust

Care Support Worker - Children's ED
The closing date is 20 November 2026

Job summary
Band 3 Care Support Worker in the Children's Emergency Department
The Children's Emergency Department at The John Radcliffe Hospital currently has vacancies for Care Support Workers.

We are a friendly team of skilled practitioners, who take pride in the quality of the care we provide in a fast-paced and demanding environment. We know the values of providing excellent care to the most vulnerable patients, at times of high stress for them and their families.

We are looking to recruit Care Support Workers who are motivated and proactive. Experience working within a health care setting or with children is essential. We can offer a supportive environment with a strong commitment to professional development and progression through the Care Certificate.

We can offer a range of flexible working options including long days, nights, weekdays and weekends. We can offer a flexible working pattern with set shifts. Please be prepared to discuss any requirements or planned annual leave at interview.

Main duties of the job
The overall purpose of this role is to:

• Assist qualified staff in the implementation of patient care programmes
• Develop towards assisting the registered nurse in the planning of patient care
• Carry out a range of patient care tasks in support of and supervised by a registered nurse
• Record information detailing patient care given, under supervision of registered nurse
• Monitor and maintain equipment and environment of the unit, under supervision of registered nurse
• In conjunction with the registered nurse provide support to more junior colleagues.

About us
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. Find out more here www.ouh.nhs.uk

The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.

Details
Date posted: 06 November 2026
Pay scheme: Agenda for change
Band: Band 3
Salary: £25,760 to £27,476 a year per annum/pro rata
Contract: Permanent
Working pattern: Full-time, Part-time
Reference number: 321-MRC-8378772-B3
Job locations: John Radcliffe Hospital, Headley Way, Oxford, OX3 9DU, United Kingdom

Job description
Job responsibilities
Please see attached job description and person specification for further information on main responsibilities.
Please contact us if you have any questions or would like an informal visit before applying.

Person Specification
Values and Behaviours
Essential

• Able to demonstrate the ability to put patients at the heart of what you do and recognising different needs by encouraging a spirit of support, integrity, respect and teamwork
• Shows pride in the quality of care they provide for patients and learning from successes and setbacks
• Evidence of commitment to the Oxford University Hospitals' vision and values

Education, training and qualifications
Essential

• To demonstrate literacy and numeracy.
• Motivated to develop knowledge and skills and to undertake self development
• Evidence of level 2 Apprenticeship or Diploma in Health related subject

Desirable

• Evidence of Level 3 Diploma or Apprenticeship in Health related subject or working towards
• Evidence of the Care Certificate or commitment to achieve on joining Trust. Understanding of the Code of Conduct for Health Care Support Workers and Adult Social Care Workers in England

Clinical Practice
Essential

• Significant experience of the NHS and/or health/child care and an interest in the speciality with knowledge of wider issues relating to health care
• Clear understanding of professional accountability, delegation and professionalism related to the role of a band 3 worker
• Makes a positive contribution as a team player and demonstrates awareness of importance of working as part of a team
• Able to deliver a high standard of care for patients and always striving to improve on what you do through change and innovation
• Able to communicate effectively with patients/relatives and carers and all members of the multi-disciplinary team

Desirable

• Up to date knowledge and insight into specialist area

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details
Employer name: Oxford University Hospitals NHS Foundation Trust
Address: John Radcliffe Hospital, Headley Way, Oxford, OX3 9DU, United Kingdom
Employer's website: https://www.ouh.nhs.uk/

Employer contact details
For questions about the job, contact: Childrens Lead Nurse, Joanne Soper, joanne.soper@ouh.nhs.uk

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