Job summary
Its an exciting time to join the PHL Group team. Our teams are ambitious and committed to delivering excellent services to those within our care.Were recruiting Advanced Clinical Practitioners (ACP) and Advanced Nurse Practitioner (ANP) from a variety of professional backgrounds including nurses, pharmacists and paramedics if youre experienced, with a Masters level award or equivalent and keen to taken on an expanded role within Primary Care, we would welcome your application.

As an Advanced Clinical Practitioner, within our Urgent Treatment Centres, you will support existing clinical care to enhance the capacity and capability within our multi-professional teams.

You will be responsible for the assessment of health and clinical needs of our patients, undertaking consultations as an autonomous practitioner, using your advanced clinical practice skills, and own clinical judgement to diagnose, treat, refer or discharge patients. This role will be face to face supported by a variable rota covering weekdays, evenings, weekends and bank holidays.

• Carry out consultations with patients taking a comprehensive patient history; physical examinations and use of your expert knowledge and clinical judgement to identify potential diagnosis.
• Decide on and carry out treatment, including the prescribing of medicine or referring to primary or secondary care specialist services within local agreed pathways and protocols as appropriate,
• Provide clinical advice and mentorship to junior clinical staff.

Main duties of the job
Qualifications, Experience & Training

• Registered Nurse, Paramedic, Pharmacist,
• Masters Degree in Advanced Clinical Practice (equivalent or higher),
• Clinical skills qualification at degree level,
• Evidence of completion of study in minor illness,
• Independent prescriber,
• Evidence of study in minor injury or willingness to develop these skills,
• Evidence of completion of study in paediatric minor illness or willingness to develop these skills,
• Evidence of study in paediatric minor injury or willingness to develop these skills.

Competitive benefits package will be offered.

We are looking for ACPs across a number or our sites in Staffordshire and the North East.

For a full job description, further information about this role or to apply please contact the Recruitment team via email at Recruitment@totallygroup.com.

As part of our ongoing commitment to support the Armed Forces community, PHL Group has been awarded the Defence Employers Recognition Scheme Silver Award and Veteran Aware accreditation. These prestigious accolades highlight our unwavering dedication to supporting ex-military personnel, recognising the value that serving personnel, both regular and reservists, veterans and military families contribute to our business and our country.

About us
PHL Group was founded in 2009 by a team of commercial partners and experienced General Practitioners with a clear vision of providing services that would contribute to and benefit the local healthcare economy. PHL (formerly known as Hampshire Doctors on Call) runs Integrated Urgent Care, which evolved from the former Out of Hours model, for localities in Hampshire and the Isle of Wight. All of the core services which look after patients with an urgent healthcare need are joined up together, and PHL work closely with system partners such as South Central Ambulance Service. The services we operate include call handling, telephone clinical assessment, out of hours home visiting services and some face-to-face Primary Care appointments services in Hampshire. In 2021 a newly formed Healthcare Division was created and incorporates PHLs Urgent Care, Primary Care and Youla Care Concierge Services. The new division combines PHL's healthcare operations into one team and utilises internal and external resources efficiently to achieve our organisations vision: to be an innovative healthcare enabler, known for providing a range of high-quality care.

PHL Group aims to assist candidates with their transition into a career in the thriving and fast-paced private healthcare industry. We are looking for talented individuals that want to join us on our journey to becoming the fastest growing, most trusted healthcare organisation.

Job responsibilities
The Advanced Nurse Practitioner will be responsible for the assessment of health and clinical needs of the patient. To undertake consultations with patients as an autonomous practitioner using advanced clinical practice skills, own clinical judgement to diagnose, treat, refer or discharge patients

Key Responsibilities:
Service delivery

• Undertake consultations with patients taking a comprehensive patient history, carry out physical examination use their expert knowledge and clinical judgement to identify the potential diagnosis
• Exercise a higher degree of personal and professional autonomy using advances clinical practice skills to include clinical interventions
• Refer patients for investigations when necessary/appropriate
• Make a final diagnosis, decide on and carry out treatment, including the prescribing of medicine or referring to primary or secondary care specialist services within local agreed pathways and protocols as appropriate
• Ensure that all treatments and care provided are based on best practice/evidence based care
• Use their extensive to plan and provide skilled competent care to meet the patients health and social care needs, involving other members of the healthcare team as appropriate
• Work with multi-disciplinary and multi-agency teams in order to ensure patient needs are met
• Asses and evaluate, with the patient, the effectiveness of the treatment and care provided and make changes as needed
• Use independent/supplementary prescribing skills for benefits of patient care
• Work independently and as part of a team
• Provide support/leadership/training/education
• Assist in clinical audit and setting and monitoring of service and unscheduled care
• Identify and take appropriate actions to address risk to the patient, this will include:
• Identification of emergency care needs requiring despatch of a 999 ambulance
• Safeguarding children and protection of vulnerable adult issues which require referral on to other agencies in line with local policies
• Work independently and at the same time contribute to the work of the whole team to ensure the delivery of a consistently high level of service, this will include;
• Taking responsibility and being accountable for managing own workload, risk assessment and management, acting within professional codes and appropriately to the Clinical Lead for advice and support
• Undertaking other duties when required, such as audits or administrative tasks
• Identifying issues which may negatively impact upon service delivery and reporting these on to the Clinical Lead, Operational Team Leader/Shift Manager in a timely fashion
• Acting as a clinical resource for non-clinical staff who may require advice and support
• Maintain contemporaneous records of the consultation and action using the computer software and where necessary written records, in line with NMC guidance and local policies, guidelines and procedures
• Remain focused on the delivery of an excellent service within an unpredictable, diverse and challenging workload

Communication

• Work effectively as a team member, supporting and communicating with other professional colleagues and clinicians
• Use critical thinking and effective communication skills to holistically assess patients needs and determine relevant culture, social, economic factors in a respectful and non-judgemental manner
• Provide a professional, courteous and efficient service consistent with organisational standards for patients seeking assistance from the service, maintaining a professional and reassuring manner at all times
• Utilise advanced listening, probing and facilitative skills across a diverse range of cases, some of which may be highly challenging due to emotive circumstances, communication difficulties and patient anxiety
• Utilise complex communication skills to negotiate and provide support to patients who may be non-compliant with the recommended outcomes
• Utilise interpreter services, communication aids and other resources, to address barriers to communication and understanding
• Effectively use a range of communication methods (e.g. telephone, email, fax, letter and report writing) to facilitate communication at all levels within and external to the organisation

Education, Training and Development

• Actively participate in the individual annual review process
• Actively participate in individual and service performance reviews
• In conjunction with line manager take responsibility for identifying and addressing personal/professional development needs in line with service requirements and to meet the requirements of professional registration and revalidation
• Actively participate in clinical supervision to facilitate personal and professional development
• Contribute to the development of a learning environment in which organisational and professional development can flourish
• Contribute to the training of other staff where required
• Support new staff in their development and participate in supervision, teaching and mentorship to help new staff develop and achieve competency to perform their role
• Attend statutory, mandatory and any other relevant training courses/updates (e.g. IT and computer skills including specific decision support / clinical tool kits, Governance and Health and Safety)
• Share and utilise professional knowledge, skills and expertise with colleagues to enhance the service delivered to patients

Information Management and Technology

• Keep contemporaneous and accurate records during the patient consultation within the relevant software programme and maintain paper records as appropriate
• Maintain confidentiality in relation to all information governance requirements, ensuring that data is only disclosed in compliance with such
• Develop and maintain knowledge and competence in computer skills in order to access software applications, databases, documents, email and approved intranet / internet resources
• Develop and maintain knowledge and competence is using telephony

Governance, Quality and Service Development

• Contribute to the achievement of service standards and performance requirements by participating in regular quality monitoring and individual performance reviews
• Attend and contribute to meetings, workshops, and other groups in order to support the on-going development of the service
• Participate in audit, customer satisfaction programmes, research and other quality improvement activities
• Participate in the investigation of incidents, complaints and other issues as required
• Adhere to organisation policies, procedures and guidelines
• Adhere to professional codes of conduct and guidelines
• The post holder must, at all times, act honestly and open and comply with relevant corporate governance requirements, employment legislation, standards of business conduct, codes of openness and accountability

Other

• At all times to act in a professional manner and to also act as a role subordinates and peers
• Work flexibly to support the needs of the service
• Undertake any other duties, role and responsibilities commensurate with the nature and grading of the post or as reasonably requested by the Clinical Lead.

Person Specification
Experience
Essential

• Minimum 5 year post registration experience
• 2 years experience of working as a practitioner in a primary care environment, Emergency Department, Urgent Care Centre, MAU/EAU or other first contact setting, evidence of excellent assessment skills
• Experience of having provided mentorship and/or coaching to other staff
• Experience of having participated in service improvement activates including audit and research

Qualifications
Essential

• Registered Nurse First Level Nurse or other healthcare professional qualification leading to registration
• Evidence of degree level study or equivalent
• Degree in advanced practice or equivalent (to include research an evidence to inform practice, clinical leadership, work-based learning, clinical history taking and examination skills, pathophysiology, investigations and immediate management, non-medical prescribing)
• Evidence of completion of study in minor illness
• Evidence of study in minor injury
• Evidence of completion of study in paediatric minor illness
• Evidence of study in paediatric minor injury
• Masters level study in advanced practice
• Independent/supplementary prescriber

Desirable

• Evidence of study to conduct paediatric clinical examination
• Teaching/training qualifications such as ENB998 or equivalent

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Applicants must have current UK professional registration.

Employer details
Employer name: Partnering Health Ltd
Address: 56 South Broadway Street, BURTON-ON-TRENT, Staffordshire, DE14 3NA, United Kingdom
Employer's website: https://www.phlgroup.co.uk/

Employer contact details
For questions about the job, contact: Group Recruitment Manager, Debbie Oates, recruitment@phlgroup.co.uk