Location: Banks, Southport
Salary: £13.75 per hour
Hours: Mix of full and part time hours available

Cleveland House has an opportunity for a Healthcare Assistant to join our team. Cleveland House is located in Banks, Southport, in the west of Lancashire. It offers residential support for 32 males and females with an acquired brain injury (ABI), progressive neurological condition (PNC) and associated physical health needs. We are located on a residential housing estate.

We can also support those who have:

• Conditions such as epilepsy
• Difficulties with communication
• Difficulties with swallowing
• May need respiratory support through a ventilator and/or tracheostomy

You will be part of a compassionate team who are committed to our residents wellbeing. We take a personalised approach, using proven therapies to help people move forward with confidence and build a healthier, more fulfilling future. You will play a key part in their recovery, assisting qualified staff with the assessment and implementation of individual patient care plans, undertaking routine tasks and activities as directed or delegated to facilitate wellbeing, dignity and treatment of residents.

Develops and maintains a good professional relationship with patients, colleagues and visitors responding promptly and courteously to requests and enquiries. Help promote and maintain an environment conducive to meeting the needs of the patient / relatives and carers. Ensure service users are gaining a quality service that is value for their money. To receive and convey information from telephone or personal enquiries in a courteous manner and ensure all persons visiting the ward are greeted and assisted in a welcoming and supportive manner.

You can find additional information in the attached job description.

Our work is rewarding but can be challenging, so resilience is key. No two days are the same! Your natural empathy will help you support others through both the highs and lows. The ideal candidate will be reliable, friendly, and caring, with a genuine passion for helping service users achieve their everyday goals, including providing personal care. They will actively support in-house activities and hobbies, be attentive, and inspire individuals to reach their full potential. Additionally, they will be resilient and capable of supporting service users in managing behaviours that challenge.