Job summary
A phlebotomist plays a key part in the smooth running of patient care. Their primary role is to collect blood samples safely, accurately, and with as much comfort as possible for the patient. This includes identifying the correct tests, preparing the equipment, confirming patient details, and ensuring samples are labelled and handled properly so they reach the laboratory in good condition.

Main duties of the job
They also help manage the flow of patients by organising appointments, maintaining infection control standards, and reassuring individuals who may be anxious about having blood taken. In many practices, phlebotomists support the clinical team by spotting issues that may need clinical attention, such as difficulties finding a vein or unexpected symptoms during a procedure.

This role will work across 3 local practices: Rushden Medical Centre, County Surgery and Brook Medical Centre

About us
Rushden Medical Centre is a GP practice serving the community in and around Rushden. With a strong and diverse clinical team, the practice provides comprehensive, patient-focused primary care designed to meet the needs of a growing population.

We offer an extensive range of general medical services, including routine and urgent appointments, chronic disease management, health screening, and enhanced services delivered by our multidisciplinary workforce. Our size allows us to combine the accessibility of traditional general practice with the resilience and breadth of expertise found in larger clinical teams.

Rushden Medical Centre is committed to delivering safe, effective care while continually improving patient experience. We embrace innovation, support staff development, and work collaboratively with local health and social care partners to ensure high-quality, responsive services for our community.

Job responsibilities
The core responsibilities of the Phlebotomist are as follows. On occasion, there may be a requirement to carry out tasks not listed below, that are within the reasonable scope of the role.

• Obtain patients consent for the collection of a blood sample
• Performing venepuncture in accordance with practice protocols
• Maintaining accurate patient records
• Correct labelling, packaging and storing of samples
• Effective use of the specimen log, resolving any discrepancies
• Ensuring samples are sent to the laboratory in a timely manner
• Maintaining an effective liaison with laboratory staff
• Working collaboratively with the nursing team, seeking guidance when necessary for patient related matters

In addition to the core responsibilities, the Phlebotomist may be requested to;

• Partake in audit as directed by the audit lead
• Participate in local initiatives to enhance service delivery and patient care
• Support and participate in shared learning throughout the organisation
• Complete opening and closing procedures in accordance with the rota

Qualifications
Essential

• Educated to GCSE level or equivalent
• Qualification in Venepuncture
• Training in Infection Prevention and Control

Experience
Essential

• Experience in a GP practice
• Experience with SystemOne
• Ability to record clinical notes
• Clear, polite telephone manner
• Competent in the use of Office and Outlook
• Ability to follow clinical policy and procedure
• Effective time management

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.