Job summary
This is a key leadership role within HSC, operating as part of the senior leadership team and enabling the Director of Care Delivery to fulfil their role in leading high-quality services that deliver the best outcomes for those individuals within Community Health and Social Care across the Bailiwick of Guernsey.The Associate Director provides leadership, operational management, and strategic direction of the service area in line with HSC Care Values. They will lead services that deliver high quality outcomes against best practice and professional standards and demonstrate value for money. They will promote a culture of openness and transparency whilst enabling their teams to engage in person centred service developments through the annual service planning cycle. This postholder should have experience of transforming care and implementing long term strategy. They will have extensive experience within Community Health and Social Care settings with the ability to motivate and inspire staff to deliver the highest possible clinical and professional standards. The postholder will be a member of the Professional Alliance of Health and Social Care Practitioners.

Main duties of the job
The post holder provides leadership in respect of the key professional areas for practitioners within service level teams and will focus on the following key areas:

• Community Nursing
• Extra Care Housing
• Social Care Home Help
• Palliative Care
• Adult Physical Disability
• Frailty Team
• Adult Safeguarding
• Rapid Response and Reablement
• Adult Social Work
• Respite and Sitting Service
• Social Care Community Carers
• Tissue Viability

About us
The Island of Guernsey is in the English Channel in the Bay of St Malo, 50km off the north-west coast of France and 120km from the English coast.

Guernsey has a population of around 63,000 and in Alderney just under 2,000. Working in a relatively small Health and Social Care Service like ours means you can effectively work with colleagues across the services, health and social care professionals can collaborate not only with each other but also other agencies, the third sector and the community. We offer an attractive relocation policy and competitive salaries with great career opportunities, modern facilities, excellent training, revalidation and registration support and a healthy work-life balance.

As a health or social care professional who chooses to join our team, you can look forward to working in an environment that gives you the time to care that you hoped for when choosing this career.

Job responsibilities
Main Duties and Responsibilities:

• Responsible for the strategic leadership and operational management of the service area, ensuring the delivery of high quality, safe and effective health, and care within the resources available, providing assurance to the Committee (CfHSC).
• Responsible for providing strategic and operational leadership in developing service plans that are aligned to the HSC Care Values and the relevant professional standards. This will include leading opportunities for transformation, innovation and modernisation whilst ensuring the delivery of all operational performance objectives and outcomes specific to the service area.
• Responsible for monitoring and continually improving the quality of services so that they are effective, efficient, and meet best practice and professional standards, with reference to taking a system view of service user flow.
• Responsible for establishing excellent relationships with health and care staff, leaders, and external stakeholders to successfully develop user centred pathways of care.
• Responsible for providing leadership and direction in developing workforce capability so that all colleagues have the right knowledge and skills in an open culture which fosters high morale and a commitment which is aligned to the Professional Alliance
• Have an awareness of local policy and guidance in relation to the safeguarding of vulnerable children and adults. As a leader will ensure that the services comply with the policy and guidance.
• Attend the Quality Governance Committee and contribute significantly to the safety, quality, and risk management practices of HSC.
• Responsible for managing the service budget and monitoring expenditure against agreed targets.

Person Specification
Qualifications
Essential

• Minimum Qualification:
• Registered health or social care professional.
• Masters Degree in a related field.
• Leadership qualification or recognised programme.

Desirable

• Key Criteria:
• Excellent written skills with the ability to write reports and business cases for consideration by the Corporate Management Team/Committee.
• Excellent communication and interpersonal skills with the ability to manage conflict.
• Proven leadership skills and experience of managing multi-disciplinary teams.
• Evidence of ongoing continuous professional development.
• Experience of managing complex services in a changing environment.
• Proven experience of quality, improvement, and governance.
• Experience of managing budgets and delivery of productivity and efficiency programmes.
• Good team member with a proven ability to lead, motivate, inspire, and support a multi-professional team.
• Ability to understand complex issues, problem solve and propose solutions.
• Personal and professional credibility, with the ability to quickly gain the confidence of others, including politicians, clinicians, managers, staff, service users and relatives.
• Highly motivated and enthusiastic to learn and develop further.
• The ability to evidence application of HSCs CARE Values in practice.
• To develop an in-depth understanding of customers whether they be internal, political or from the wider community and how they are affected by the service area and the wider public service.
• Create joined up strategies and plans that work together with other services across the organisation as appropriate to have the most positive impact and add value for service users.
• Seek and encourage ideas, improvements and measured risk taking within service area to improve outcomes.
• Create effective plans, systems, and governance to manage change and respond promptly to critical events.
• Build high performing teams aligned around common goals and devote dedicated time to supporting and empowering colleagues through coaching and mentoring and sharing expertise/knowledge.
• Understand the financial position of the service area, the organisation and the wider economy and recognise impacts of this when delivering services.
• Interpret a wide range of financial and management information and use financial data effectively in decisions.
• Develop robust business cases with fully costed options identifying clear policy advantages to assist decision making.
• Use service user insight to determine and drive outcomes and quality throughout the service area.
• Maintain a strong focus on priorities, holding others to account and respond appropriately to changing requirements.
• Promote resilience and responsiveness by being open and honest about challenges and the actions required to address unexpected developments.

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).